The washroom very tight. Not good for family good for 2 people or 1 only

Clean

Stayed in August 2024

Bathrooms with change atea in the pool area were run down and kinda gross!!

Pool was awesome! Rooms were fine bed was good!! Breakfast and restaurant service was great!

Stayed in August 2024

Old tired building in an odd location.

Good clean linen & towels, comfortable bed.

Stayed in August 2024

The hotel is tired. The box springs are so old they make groaning noises every time you move, which makes sleeping a challenge. The elevator doors jammed on our first night and locked us in for 5 minutes. The tub also leaked.

The pool was nice and well maintained. The hotel restaurant serves a decent breakfast with a good variety of options.

Stayed in August 2024

Facility needs a little improvement. The staff was the worst by far on our 9 hotels in our 15 days trip. Especially the lady in the breakfast room, never respond on our hellos nor smiled back and with a straight face asking what room # we are at. Until we finished and said our “thank you” but she just looked like “who cares”. Never gonna go back there.

Bed was comfortable.

Stayed in August 2024

Room clean but could use a little update.

Pool was very nice and staff. was exceptional.

Stayed in August 2024

Not enough disabled parking. They did not answer me about my request for a room with close access to the elevator due to medical reasons. Therefore, I called and was assured that this request could be accommodated and a room assigned. When I arrived, this had not been done, and I ended up with the furthest room possible from where I requested. This was very hard on me physically. As I have stayed here many times, this was quite unexpected. Previous management ensured that messages were answered and needs were met. They say that they respond within 24 hrs. I had booked almost a month in advance! To then follow up with a call, be given assurance that they would accommodate and then not do so is not good business practice.

The location is in close proximity to where I needed.

Stayed in August 2024

TVs don’t work in several rooms that we have stayed in. Also, there’s one clerk at the front desk that is just downright miserable. Hotels really need to decide whether they are going to discriminate against people who don’t want to get credit cards and also for debit visas/mastercard deposits or not - not change their minds depending on their mood. Quite frankly, there’s a whole lot of people who choose not to have credit cards that are barred from staying at many hotels - which is ridiculous because regardless of where the deposit comes from, there is never a guarantee that more funds would be available for damages, credit cards are no different than debit cards in this respect so it seems quite unfair - especially when the hotel profile isn’t up to date and has a lot of conflicting information.

The location is great, facilities and restaurant are fantastic.

Stayed in May 2024

General Manager and staff hospitality, cleanliness, and location

Stayed in August 2024

Noisy, not a great neighbourhood

convenient check in and underground parking was secure.

Stayed in August 2024

Not a lot, quite old and needs an upgrade

Stayed in August 2024

Breakfast shut down at 10 Sketchy part of town

Price comfortable

Stayed in August 2024

Cleanliness ,no soap or shampoo in washroom

Breakfast service and staff

Stayed in August 2024

The location of the hotel was very good. The room was neat and clean.

Stayed in August 2024

The area. Went looking for milk in attached mall, only to find the mall closed at 6pm on a Tue. A mall security guard gave me directions to a Shoppers store outside of the complex. On route I found myself having my head on a swivel, while passing what looked to be druggies, etc. No fault of the hotel whatsoever, but if venturing very far outside on foot, forewarned is forearmed.

Hotel experience very good.

Stayed in July 2024

The room was ooookay, didn't feel super clean but I think it was just because we were on the first floor (which is actually going down a floor, into the "basement").

Check in was smooth and breakfast was great. Our room has access to a foyer which acted like an enclosed dog park! We just had to make sure no one else had their doors open (so our dog didn't run in) but she got to move around off leash.

Stayed in July 2024

Nice hotel, but broken bed and terrible light in halls and rooms (cheapest Led lightbulbs).

Good breakfast, tasty waffle. Friendly staff.

Stayed in July 2024

The area felt unsafe, the parking wasn't great, the room was uneven and unfortunately a tripping hazard for kids.

The pool was nice and staff were helpful

Stayed in July 2024

Located in downtown which is not the greatest area. Does not seem safe but we have never had a problem.

Good rates. Close to my favourite restaurant.

Stayed in July 2024

The hallways smelled like smoke and marijuana and the pool area was quite dirty. I realize it was almost the end of the day when we were there but a staffer to run a mop around would go a long way.

The pool was nice for the kids to have a swim, unfortunately there were no clean towels to be found.

Stayed in July 2024

The bathroom is extremely small, and the tub does not drain, so you're bathing in dirty water at your feet

Location

Stayed in July 2024

Rooms could do with brightening up and in time new carpets. Bathroom door compromises the space but workable. We went out to nearby restaurants but midweek after normal work hours the area is quite empty aside from homeless people, sadly. Breakfast coffee wasn’t nice but general offering was good.

Spacious room with two double beds, clean linen etc. central Downtown location so close to some nearby eateries.

Stayed in July 2024

Breakfast was a sober affair with next to no healthy options. The center of Sudbury is rough with a lot of addicted/homeless people, of course this is not something the Radisson can do anything about.

Location, pool, comfortable room. Very friendly staff.

Stayed in July 2024

Not a lot of close parking, pool was closed again for second stay.

Location and they let me borrow a wheelchair for my mom

Stayed in July 2024

The hotel is a little dated.

Excellent downtown location within an easy walk to many decent restaurants and bars. If you want that short but high-intensity run, there is a decent set of stairs across the road followed by a loop back to the hotel.

Stayed in June 2024