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  5. Reviews of Retro Suites Hotel

Reviews of Retro Suites Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 King Street West, N7M1C6 Chatham, Canada

#1 of 10 hotels in Chatham

Guests' Choice

Review Score

Based on 168 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 19, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Really cool vibe to the place in general, rooms were very nice.

    Stayed in February 2025

  • Reviewed: January 5, 2025

    10
    It was everything we dreamed for we got the Paris room and it was done up perfect
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing but was perfect

    It was just perfect. We loved it and will be returning.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    So unique

    Stayed in January 2025

  • Reviewed: December 27, 2024

    10
    It felt like home as the rooms very not like a hotel whatsoever.
    • Leisure trip
    • Family with young children
    • Premier Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Frankly I don’t have anything to say in this regards.

    It was a breath of fresh air unlike any other hotel I have ever stayed. Very unique and very warm.

    Stayed in December 2024

  • Reviewed: December 7, 2024

    8.0
    Hotel is usually Amazing small glitch this time that's all!
    • Business trip
    • Solo traveler
    • Premier Queen Suite
    • Stayed 1 night

    This is about the 20th time I have stayed at this hotel. They gave me one of the worst rooms in the hotel and the front desk lady was not very friendly at all. The person in front of me was given a large room upgrade and he had never stayed there before. You would think they would prioritize their customers who come often. I guess they don't have that capability to track who comes and goes.

    Hotel is super cool and fun to stay at! The Restaurant is very good too!

    Stayed in December 2024

  • Reviewed: October 25, 2024

    10
    Amazing
    • Business trip
    • Solo traveler
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything and everyone

    Stayed in October 2024

  • Reviewed: October 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely wonderful, a true hidden gem

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    Can’t wait to come back
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    This is a very unique hotel with different themed rooms. Big high ceilings and beautiful bathrooms with a great comfortable bed. A hidden gem! The restaurant on site is fantastic. Great food and service!

    Stayed in October 2024

  • Reviewed: October 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Easy rider suite is amazing.

    Stayed in October 2024

  • Reviewed: October 5, 2024

    8.0
    Amazing hotel. The art is stunning People great but breakfast poor
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Eating choice

    Poor. We would have liked a dedicated eating area and therefore used the crow cafe most days after a Sunday breakfast in the chilled cork and a foyer breakfast another day

    Stayed in October 2024

  • Reviewed: September 22, 2024

    10
    Can’t wait to go back
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was beautiful and clean. The staff were friendly.

    Stayed in September 2024

  • Reviewed: August 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was perfect.

    Everything!!!!! Absolutely wonderful place to stay. Highly recommend.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Superbly well-done refurbished hotel. High quality throughout, including very cook art and decor. Spacious and comfortable room

    Stayed in August 2024

  • Reviewed: July 29, 2024

    9.0
    Staying at the Retro Suites felt very luxurious and certainly was full of fun surprises!
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The booking.com confirmation was a bit confusing because I interpreted it as breakfast was included in my stay (it wasn’t). I assumed that the hotel would have a pool on site. I expected that there would be more communication in the days leading up to my trip reminding me of the amenities available at the hotel, where to park, etc. (I’m used to airbnbs where you get a long check-in message.)

    There was so much unique Wall-art and sculptures throughout the building. The one exterior wall of the building was super cool. The bed was huge (we booked a king, so we expected a king) and the shower was gigantic. The ceilings were high and the windows were very tall - felt like royalty.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    9.0
    Take a tour of the hotel. It's like a museum.
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 2 nights

    The location of the hotel was not near many walkable eateries. The mattress was not comfortable at all.

    The hotel was nice and very trendy, cool decor. Very clean, and the staff were very attentive and nice. The room size was good also. The continental breakfast was very nice and adequate until lunchtime. Room rate moderately priced. I loved that all calls made within the U.S. were free when using their telephone.

    Stayed in June 2024

  • Reviewed: July 1, 2024

    8.0
    The one thing that it needs is to provide a breakfast included in the price
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Easy access to and into hotel

    Stayed in June 2024

  • Reviewed: June 29, 2024

    10
    AMAZING Hotel and I love coming to visit! Been here about 10 times now and everytime it exceeds!!
    • Business trip
    • Solo traveler
    • Premier Queen Suite
    • Stayed 1 night

    I absolutely love this hotel! Such an amazing place to visit! The rooms are exquisite and staff and local restaurant are out of this world! Highly recommend you come and check it out!!

    Stayed in June 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Premier Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was as expected as we have stayed there before. It is the place to stay in Chatham. Worth the extra money

    Your friendliness, well organized, cleanliness, spaciousness, parking, downtown accessibility

    Stayed in May 2024

  • Reviewed: May 22, 2024

    9.0
    We had a great time in Chatham. The staff at the hotel were very friendly and helpful.
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 2 nights

    The A/C was a little hard to figure out.

    We didn't have breakfast at the hotel.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very cute decor and unique rooms. Hotel is close to shopping, theater and restaurants. Love visiting this hotel.

    Stayed in May 2024

  • Reviewed: April 3, 2024

    10
    A truly special hotel in Chatham!
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    This is truly a unique hotel (in the best sense)! It has so many interesting collections spread throughout the halls and in each room. We stayed in the library room with high ceilings, ornate tin ceiling and book cases - the nicest room we've ever stayed in for the reasonable price. Very clean with large walk-in shower in the bathroom. We appreciated counter space for toiletries. The staff is very helpful.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Love the rooms. The decor is amazing.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premier Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The environment is very friendly and welcoming. Staff are professional and courteous. Enjoy the surprise of finding out which room you get to stay in once you arrive. I liked the ability to go out through different doors, with secured re-entry, dependent on where your room is.

    Stayed in March 2024

  • Reviewed: February 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The entire hotel is filled with unique artwork. Our room was wonderful, comfortable, had everything we needed.

    Stayed in February 2024

Showing 1 - 25

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