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  5. Reviews of River Rapids Inn

Reviews of River Rapids Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4029 River Road, L2E 3E5 Niagara Falls, Canada

#37 of 75 hotels in Niagara Falls

Guests' Choice

Review Score

Based on 1349 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.0

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 29, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Two Adults Only - No elevator access
    • Stayed 2 nights

    Not a lot of options in the buffet. Even if it was safe the corridor looked like it replicated a horror movie. Adding some plants a little bit would help better the place.

    Staff was welcoming.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    Nice overall just not what was expected
    • Leisure trip
    • Travelers with friends
    • Two Queen Beds - Ground Floor (Interior Hall)
    • Stayed 1 night
    • Submitted from a mobile device

    We were not informed beforehand that the pool was closed. Which is something we were looking forward to doing. The sign on the wall for breakfast states 7am-10am but was not up to date. Even though it was mentioned at checkout that the time was till 9am, we had forgot and saw it posted on the wall. Ended up missing breakfast which is also something we were planning on doing

    The balcony was easy to put stuff into the car since we could back right up to the room. There wasn’t a lot of noise.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    7.0
    OK
    • Leisure trip
    • Family with young children
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night

    NEED MORE HEAT IN THE ROOMS SHOULD HAVE TWO BEDS IN THE ROOMS.

    could have nutella ,should have longer hours for breakfast.

    Stayed in December 2024

  • Reviewed: December 1, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 2 nights
    • Submitted from a mobile device

    . The room was not completely clean. It was spacious and included a kitchen. A bit of an old hotel. Parking fee was $ 20.0 and an additional fee charged was $ 5.0

    Regular breakfast and good waffles.

    Stayed in September 2024

  • Reviewed: December 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 2 nights

    facilities are very old and it isn't clean enough for my opinion

    breakfast was great and the staff is very nice. they helped us with the parking a lot

    Stayed in September 2024

  • Reviewed: November 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds Ground floor (exterior Access only)
    • Stayed 2 nights

    The bath was clogged and the room was not very clean. The pool was not very clean as well and some tiles were off place. This is dangerous.

    We had to pay for Parking:( I believe we should park for free. Breakfast was delicious. The staff was cordial and nice. It is well located.

    Stayed in August 2024

  • Reviewed: November 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    I booked different room and got different

    The property and staff was good liked the breakfast too

    Stayed in November 2024

  • Reviewed: November 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet smells bad. Room not clean.

    Friendly staff

    Stayed in August 2024

  • Reviewed: October 21, 2024

    8.0
    It was ok!
    • Leisure trip
    • Travelers with friends
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    The shower drain was not working properly.

    Location

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    Big clean room, breakfast can be improved
    • Leisure trip
    • Couple
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    You can't open the windows. Breakfast is quite weak, no veggies at all, limited options. You can't take at least coffee out of the breakfast area.

    Big renovated room, very clean including towels and bedsheets. Nice view over the river.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Two Queen Beds - Ground Floor (Interior Hall)
    • Stayed 1 night

    Not a good selection in breakfast table

    Stayed in October 2024

  • Reviewed: October 12, 2024

    8.0
    Great location. Great value 2 star
    • Leisure trip
    • Family with young children
    • Two Queen Beds - Ground Floor (Interior Hall)
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and great price. Not dirty. Staff was nice.

    Stayed in September 2024

  • Reviewed: October 12, 2024

    8.0
    Accommodation was accurately described on Booking.com, so we found it as advertised... no surprises.
    • Leisure trip
    • Couple
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night

    We managed the stairs with our luggage but a lift would have been good for the over 70s.

    A clean, spacious and comfortable room with ensuite

    Stayed in August 2024

  • Reviewed: October 4, 2024

    7.0
    Is a comfortable place to sleep
    • Leisure trip
    • Family with young children
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night

    The pool needs some attention. The sauna wasn’t working.

    View amazing, room comfortable , and breakfast good.

    Stayed in September 2024

  • Reviewed: October 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds - Ground Floor (Interior Hall)
    • Stayed 3 nights

    Breakfast time could have been extended to 10am as noted by the sign on the door. Not fun having to scramble to get to the breakfast room before 9am. While there were 3 people in our room, we had to constantly ask for an extra washcloth, toilet tissue, towel. We should not have had to do so. We never did get the extra washcloth. Otherwise our stay was fine.

    Room was clean and breakfast was good. It was quiet. The inn was in the perfect location for us in terms of where we wanted to go each day.

    Stayed in September 2024

  • Reviewed: October 1, 2024

    8.0
    Fist room I got had a strong smell of urine walked in walked right back out to the front desk was extremely respectful a
    • Leisure trip
    • Couple
    • Two Queen Beds Ground floor (exterior Access only)
    • Stayed 2 nights
    • Submitted from a mobile device

    First room had a very bad smell but my room was switched in minutes

    Property was good for a lower end hotel last minute pick

    Stayed in September 2024

  • Reviewed: September 30, 2024

    7.0
    anything but the staff was good
    • Leisure trip
    • Couple
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    staff wasn’t helpful, even gave false info on restaurants. The hotel charges 20$ for parking and “sells” this as also valid for a lot near the falls. that is also false, because the actual address of said lot is 40 min by foot from the attraction.

    room was as expected. continental blaff

    Stayed in September 2024

  • Reviewed: September 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was cold and slimy the sauna was not working. Could not take coffee or tea to rooms in the morning

    Close to the falls and all attractions

    Stayed in September 2024

  • Reviewed: September 26, 2024

    7.0
    false information
    • Leisure trip
    • Solo traveler
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    I had an information before coming, that they have a sauna near the swimming pool and that the hours of breakfast is 7 to 10. in the reality sauna didn't work and breakfast was 7 to 9. also they took service fee 5,65 CAD when you come(why????) likely I was without a car, because they also took 20CAD extra for parking 🤦🏼.

    nice room, friendly staff. quiet good breakfast

    Stayed in September 2024

  • Reviewed: September 26, 2024

    7.0
    Not a professional maintenance job being done here, landscaping is not appealing.
    • Leisure trip
    • Couple
    • King Room - Two Adults Only - No elevator access
    • Stayed 1 night

    Stairs. This is the first hotel over three stories tall that I have ever stayed at that didn’t have an elevator. I won’t make this mistake again.

    Stayed in September 2024

  • Reviewed: September 24, 2024

    7.0
    good value
    • Leisure trip
    • Group
    • Two Queen Beds Ground floor (exterior Access only)
    • Stayed 3 nights

    free parking for guests

    Stayed in September 2024

  • Reviewed: September 24, 2024

    6.0
    Niagara falls hotel
    • Leisure trip
    • Family with young children
    • Queen Room - Two Adults Only - No elevator access
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator, bad smells, location and extra charge for parking

    Just shower

    Stayed in September 2024

  • Reviewed: September 23, 2024

    8.0
    Good room for Good Value
    • Leisure trip
    • Couple
    • Two Queen Beds - 3rd floor - No elevator access
    • Stayed 1 night

    The sauna was out of order and the pool felt a bit dated with some missing tiles on the pool floor. And we had to get staff to let us in the pool area because the room cards did not work.

    The room was nice. We loved that the balcony door could be opened so we could hear the river rapids and watch the hawks fly around. The breakfast was decent with a few good hot items and the stairs weren't bad to climb. It was clean and as expected.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    6.0
    Good to visit Niagra
    • Leisure trip
    • Family with young children
    • Two Queen Beds - Ground Floor (Interior Hall)
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast rather low level, Rooms could use a fresh-over

    Good location, City within walking distance, parking available, very friendly and helpful staff at reception desk

    Stayed in August 2024

Showing 1 - 25

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