4029 River Road, L2E 3E5 Niagara Falls, Canada
#37 of 75 hotels in Niagara Falls
Guests' ChoiceBased on 1349 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
7.6
Facilities
6.8
Staff
7.8
Value for money
7.0
Free Wifi
8.1
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End of dialog contentReviewed: January 29, 2025
Dembele
CanadaNot a lot of options in the buffet. Even if it was safe the corridor looked like it replicated a horror movie. Adding some plants a little bit would help better the place.
Staff was welcoming.
Stayed in January 2025
Reviewed: January 3, 2025
Erica
United StatesWe were not informed beforehand that the pool was closed. Which is something we were looking forward to doing. The sign on the wall for breakfast states 7am-10am but was not up to date. Even though it was mentioned at checkout that the time was till 9am, we had forgot and saw it posted on the wall. Ended up missing breakfast which is also something we were planning on doing
The balcony was easy to put stuff into the car since we could back right up to the room. There wasn’t a lot of noise.
Stayed in January 2025
Reviewed: December 29, 2024
Sheila
CanadaNEED MORE HEAT IN THE ROOMS SHOULD HAVE TWO BEDS IN THE ROOMS.
could have nutella ,should have longer hours for breakfast.
Stayed in December 2024
Reviewed: December 1, 2024
Anthony
Canada. The room was not completely clean. It was spacious and included a kitchen. A bit of an old hotel. Parking fee was $ 20.0 and an additional fee charged was $ 5.0
Regular breakfast and good waffles.
Stayed in September 2024
Reviewed: December 1, 2024
Vsevolod
Bulgariafacilities are very old and it isn't clean enough for my opinion
breakfast was great and the staff is very nice. they helped us with the parking a lot
Stayed in September 2024
Reviewed: November 19, 2024
Mayrinck
CanadaThe bath was clogged and the room was not very clean. The pool was not very clean as well and some tiles were off place. This is dangerous.
We had to pay for Parking:( I believe we should park for free. Breakfast was delicious. The staff was cordial and nice. It is well located.
Stayed in August 2024
Reviewed: November 18, 2024
Harpreet
CanadaI booked different room and got different
The property and staff was good liked the breakfast too
Stayed in November 2024
Reviewed: November 2, 2024
Jonalyn
CanadaThe carpet smells bad. Room not clean.
Friendly staff
Stayed in August 2024
Reviewed: October 21, 2024
Maria
CanadaThe shower drain was not working properly.
Location
Stayed in October 2024
Reviewed: October 20, 2024
Denisa
RomaniaYou can't open the windows. Breakfast is quite weak, no veggies at all, limited options. You can't take at least coffee out of the breakfast area.
Big renovated room, very clean including towels and bedsheets. Nice view over the river.
Stayed in October 2024
Reviewed: October 13, 2024
Krystyna
CanadaNot a good selection in breakfast table
Stayed in October 2024
Reviewed: October 12, 2024
Mitchell604
CanadaGreat location and great price. Not dirty. Staff was nice.
Stayed in September 2024
Reviewed: October 12, 2024
Margaret
AustraliaWe managed the stairs with our luggage but a lift would have been good for the over 70s.
A clean, spacious and comfortable room with ensuite
Stayed in August 2024
Reviewed: October 4, 2024
Wilhelmina
CanadaThe pool needs some attention. The sauna wasn’t working.
View amazing, room comfortable , and breakfast good.
Stayed in September 2024
Reviewed: October 1, 2024
Joyce
CanadaBreakfast time could have been extended to 10am as noted by the sign on the door. Not fun having to scramble to get to the breakfast room before 9am. While there were 3 people in our room, we had to constantly ask for an extra washcloth, toilet tissue, towel. We should not have had to do so. We never did get the extra washcloth. Otherwise our stay was fine.
Room was clean and breakfast was good. It was quiet. The inn was in the perfect location for us in terms of where we wanted to go each day.
Stayed in September 2024
Reviewed: October 1, 2024
Eric
CanadaFirst room had a very bad smell but my room was switched in minutes
Property was good for a lower end hotel last minute pick
Stayed in September 2024
Reviewed: September 30, 2024
Dirk
Germanystaff wasn’t helpful, even gave false info on restaurants. The hotel charges 20$ for parking and “sells” this as also valid for a lot near the falls. that is also false, because the actual address of said lot is 40 min by foot from the attraction.
room was as expected. continental blaff
Stayed in September 2024
Reviewed: September 30, 2024
Pine
CanadaPool was cold and slimy the sauna was not working. Could not take coffee or tea to rooms in the morning
Close to the falls and all attractions
Stayed in September 2024
Reviewed: September 26, 2024
Volha
CanadaI had an information before coming, that they have a sauna near the swimming pool and that the hours of breakfast is 7 to 10. in the reality sauna didn't work and breakfast was 7 to 9. also they took service fee 5,65 CAD when you come(why????) likely I was without a car, because they also took 20CAD extra for parking 🤦🏼.
nice room, friendly staff. quiet good breakfast
Stayed in September 2024
Reviewed: September 26, 2024
Thomas
United StatesStairs. This is the first hotel over three stories tall that I have ever stayed at that didn’t have an elevator. I won’t make this mistake again.
Stayed in September 2024
Reviewed: September 24, 2024
Hywel
Canadafree parking for guests
Stayed in September 2024
Reviewed: September 24, 2024
Roshanak
CanadaNo elevator, bad smells, location and extra charge for parking
Just shower
Stayed in September 2024
Reviewed: September 23, 2024
Dan
CanadaThe sauna was out of order and the pool felt a bit dated with some missing tiles on the pool floor. And we had to get staff to let us in the pool area because the room cards did not work.
The room was nice. We loved that the balcony door could be opened so we could hear the river rapids and watch the hawks fly around. The breakfast was decent with a few good hot items and the stairs weren't bad to climb. It was clean and as expected.
Stayed in September 2024
Reviewed: September 16, 2024
Cornelia
GermanyBreakfast rather low level, Rooms could use a fresh-over
Good location, City within walking distance, parking available, very friendly and helpful staff at reception desk
Stayed in August 2024
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