Some elements of the room were not so great. Wonky bathroom light. Broken showerhead adjuster. Poor design of the bath/shower.

Location location location. Some elements of the room were excellent. Mattress was comfortable.

Stayed in September 2022

Didn’t like the tiny reddish ants in bathroom

Stayed in September 2022

The room looked shabby. The furniture was in need of repair, refinishing and or replacement. The inner shower curtain was torn in multiple places. The front desk was short of supplies such as tissues. The outside area near the doors was littered with cigarette buts and garbage. We were not told there would be no maid service for the 3 nights we stayed.

That we could park our RV in the parking lot

Stayed in September 2022

dirty beds. with blood stained pillows. loads of hair left in the bath. bin not emptied

nothing

Stayed in September 2022

You had to go get the ice from two different floor and my floor didn’t have (3rd floor). Also, the motorcycles noise from the parking lot across the street.

I did not have breakfast at the hotel. The location was excellent. It's close to the metro and the highway

Stayed in September 2022

black out wooden shade and good beds

Stayed in August 2022

We had a room for 4 but only 2 towels, two glasses, 1 soap, etc. Everything was for two people but we clearly mentioned we were 4. When we ask to the cleaning lady she told us to mentioned it to the reception. We call the reception and they say that they will inform the cleaning lady 🤦‍♀️ We had to left the room to go the the city center but when we came back in the late evening, no one bring us the missing stuff. So we call again the reception and the man said that there is no one that could bring us anything at that time of the day but that we could take some towels at the reception (at least). Really bad service for a so called 4 stars hotel... There were also lots of ants in the room!!! And we weren't even on the ground floor.

Room were confortable, clean and spacious. There was a gym and a pool. Not so far from the metro station. We were able to check in early.

Stayed in August 2022

No room cleaning, the rooms are in desperate need of an update. There were 3 of us and there were only towels and glasses for 2. We had to ask for clean towels multiple times. Even then, the staff did not deliver them to our room, but just gave them to us to bring back ourselves. The staff were not very friendly. Very disappointing experience.

Stayed in September 2022

Pillows and bed not comfy. Tiny bathroom, smell like smoke.

Big rooms, hotel looks good inside lobby and outside.

Stayed in September 2022

Room location. Had to take an elevator to 2nd floor, then a set of stairs to the room. The alternative was a long, circuitous route with a baggage cart. Inconvenient either way.

Location. Staff. We had bikes and they checked them in behind the desk for safekeeping. So helpful and kind!

Stayed in July 2022

Cleanness

Stayed in September 2022

This review is hidden because it doesn't meet our guidelines.

The rooms are utterly outdated and not entirely clean (quite dusty). They are also a bit afar and there were too little elevators. Overall, I the price-performance ratio doesn’t match. It is definitely not a 4 Star Hotel which got me blind-sided. For one single overnight stay fair enough though.

Spacious rooms with comfortable beds and a convenient location with the highway right around the corner as well as the the Metro to the city, also many supermarkets and food places. A lot of free parking spots. Lobby as well as Pool looked great!

Stayed in August 2022

The hotel looked little dated. It didn’t feel very clean. When we entered the room, it smelled a little. No soap or body wash provided. No fridge in the room. And of course the red carpet in the corridor.

Location, nice pool and restaurants, working locker, free abundant parking and room coffee.

Stayed in September 2022

Nothing

Love that you have restaurant right there ans it's close to 2 metro stations.

Stayed in September 2022

Pool doesn’t have kids play Area and room has to much dust.and 3 spiders was tuning on the ceiling. In The Coffee machine had very old Milk and Coffee. It’s good now I cleaned it. 😃

Only for location and price

Stayed in August 2022

No room clean services available all week

Location, restaurants.

Stayed in September 2022

Housekeeping not available for people staying less than 5 nights.

Everything was okay. Wasn't worth the amount of money spent on this hotel. They refused housekeeping unless you stay for 5 nights or longer.

Stayed in August 2022

No room cleaning services - garbage can was full, had to directly ask the receptionist for new towels. They said they clean the rooms after 4-5 nights which is simply ridiculous and frankly speaking, disgusting. If anyone wants to get rid of the garbage and dirty towels, they need to collect it all themselves and put it on the floor outside of their room. When we just checked in, it seemed like the room was just cleaned briefly, not thorough at all.

Stayed in September 2022

very clean

Stayed in September 2022

The room smelled mouldy and there were many fruitflies. The carpet was moist for unclear reason. The receptionists were unfriendly.

Free parking, breakfast restaurant onsite.

Stayed in August 2022

location is excellent next to metro orange julip next to freeway nice pool

Stayed in August 2022

poor condition. holes in walls andjust old

the location was good for metro

Stayed in August 2022

Broken shower head sprayed in my face from outside the shower, very lose toilet seat, clogged tub. Dirty floor

Price, location.

Stayed in August 2022

I've never written a negative review before, but it is merited in this case. When we arrived, they could not find our booking.com reservation right away. Once we accessed our room, we noticed that there was not bedding for my child's sofa bed. It took multiple trips to reception and lots of waiting to receive this. When my spouse and I were ready for bed, we noticed our bed had already been slept in! It again took multiple trips to reception and waiting to receive new bedding. They didn't even offer to take away the old bedding, so it sat in the corner for the rest of our stay. On the second day, while I was washing dishes in the kitchenette sink, my spouse informed me dirty water was coming up out of the bathroom sink! This again led to multiple trips to reception. While this issue was eventually fixed on day three, we had to put up with this inconvenience for over 24 hours. This meant we had to wash our hands in a pot, and then empty the pot in the toilet so we didn't have the dirty water rise in the bathroom sink. After all of this, the hotel administration did offer us a 50% discount, but we are still waiting to receive this (almost two weeks later).

The free parking and proximity to the metro. My child liked the pool (but only one out of three days were there towels available).

Stayed in August 2022