318 Wellington Street West, M5V 3T3 Toronto, Canada
#10 of 112 hotels in Toronto
Guests' ChoiceBased on 825 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
8.4
Free Wifi
8.6
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End of dialog contentReviewed: March 31, 2025
Kapua
CanadaN/A
Nice location, nice rooms, heated bathroom floors a plus
Stayed in March 2025
Reviewed: March 30, 2025
Sherman
New ZealandMy room is on the lower flower. Prefer level 3 or 4
Staff members are friendly. Building is relatively modern. Close to financial central area.
Stayed in March 2025
Reviewed: March 29, 2025
Steve
CanadaLove the location, cleanliness, and helpfulness of the staff
Stayed in March 2025
Reviewed: March 21, 2025
Thanadsornsarn
NetherlandsThe room door bangs quite loudly and quite heavy
The large bathroom, the bathtub and shower, the housekeeping is doing a great job
Stayed in March 2025
Reviewed: March 19, 2025
Chenxi
CanadaThe mattress is a bit too soft and the bathroom sink is clogged.
I love everything here especially the floor heat in the bathroom, I’m actually thinking about getting one for my house hehe.
Stayed in March 2025
Reviewed: March 18, 2025
Alan
CanadaRoom service wasn’t 24 hours
Great location, clean spacious room, quiet and good amenities
Stayed in March 2025
Reviewed: March 16, 2025
Iain
United KingdomNo comment to make
The welcome - the above and beyond support and care - concierge and his team making it special Exceptional
Stayed in February 2025
Reviewed: March 12, 2025
Dominique
CanadaN/A
Clean plus amazing service, it was a spontaneous last minute decision so we needed a new iPhone charger & other small amenities & the front desk helped supply everything we needed. The beds are absolutely PERFECT! Plus the bath tubs & heated bathroom floors are to die for
Stayed in March 2025
Reviewed: February 27, 2025
Rod
United Kingdomno complaints
Staff at the hotel were fantastic. The atmosphere was nice and laid back and the room itself was perfect for us with very comfortable bed an luxurious bathroom. Staff were really nice and helpful throughout our stay and very accomodating by allowing us to extend our stay numerous times at short notice due to unforseen personal circumstances.
Stayed in January 2025
Reviewed: February 4, 2025
Crombie
CanadaThat we couldn't stay longer!!
Beautiful room! The heated floors in the bathroom are delightful, and the shower was amazing. You couldn't have a better location if you're enjoying downtown Toronto.
Stayed in February 2025
Reviewed: February 3, 2025
William
United KingdomAll really good - however, the pool and jacuzzi could do with some extra love.
Great location. Great amenities in the room. Well-sized rooms. Generous checkout time. Lovely staff.
Stayed in February 2025
Reviewed: January 20, 2025
Helen
United KingdomOnly tiny negative was access to pool from changing rooms though gym was a little odd
Total comfort and excellent service from start to finish
Stayed in January 2025
Reviewed: January 20, 2025
Ana
PortugalThe pool could have seating area/lounge chairs
The staff, the design and the confortable bed. The concierge service was perfect.
Stayed in January 2025
Reviewed: January 13, 2025
Ilanit
CanadaThe hotel is expensive (with parking around 500 CAD per night)
Super clean and comfortable Friendly staff The café at the lobby was great
Stayed in January 2025
Reviewed: December 27, 2024
Andrey
IsraelExpensive parking.
Location. Very clean. Big room
Stayed in December 2024
Reviewed: December 16, 2024
Daniel
United KingdomNothing not to like, just nothing that extra bit special that would tip the rating into exceptional. Feels like you are getting what you pay for and you are paying for quality room and good staff.
Good location. 10-15 minute walk from Union Station. Room had view of CN tower and Rogers stadium, both very close to walk to. Relatively close to streetcar links and subway. Staff very courteous and professional. Nice room, good bathroom facilities, nice shower and bath. Heated floor a treat in winter. House-keeping tidied each day (not like some hotels that have kept house-keeping on request since the pandemic). Surrounding area felt safe (relatively to the rest of Toronto) we travel a lot by foot and no concern coming back at night. Hotel is close (10 minute walk) to where a lot of tours depart for Niagara Falls trips. Number of vegan places for breakfast brunch within 15-20 minute walk (Bloomers bakery, Bunners, Fresh Kitchen + Juice. Evviva is 5-10 minutes away, not vegan but has full vegan menu) if that's your thing.
Stayed in December 2024
Reviewed: December 12, 2024
Felice
CanadaRestaurant and cafe in lobby were amazing.
Beautiful, clean and staff was amazing.
Stayed in December 2024
Reviewed: December 5, 2024
Karen
United StatesParking is way too expensive in the hotel lot.
Friendly and helpful staff. We had a minor issue with our room and they immediately moved us to another. Concierge was ready with restaurant recommendations and directions. The fitness center was very well equipped.
Stayed in December 2024
Reviewed: November 25, 2024
Christen
United StatesWe loved this hotel. The staff was extremely friendly and helpful. Everything was very clean. The suite we booked was spacious and we loved the heated floors in the bathroom. It was so convenient for Rogers Centre and the CN Tower. Whenever we return to Toronto, we will undoubtedly stay here again.
Stayed in November 2024
Reviewed: November 17, 2024
Kaitlyn
United StatesComfortable bed, great location and room!
Stayed in November 2024
Reviewed: November 16, 2024
Sorentino
United StatesThat I couldn’t stay longer!
It was beautiful and the staff was incredibly helpful.
Stayed in November 2024
Reviewed: November 16, 2024
Melissa
United StatesN/a
Hotel was beautiful , clean, staff was sooooo friendly and accommodating
Stayed in November 2024
Reviewed: November 7, 2024
Carolyn
AustraliaThe price for this hotel was high in comparison to other hotels we booked for our 6-week holiday. Maybe all of Toronto's accommodation is expensive, I'm not sure. In most hotels the reception and concierge staff acknowledge guests when they walk by, but this was rarely the case at the Soho hotel Toronto. Not a major complaint but still....
The room was great, a good size and well stocked with everything we required. The walk-in robe was a bonus and the bathroom great. The hotel is in a good location for tourist attractions and restaurants etc.
Stayed in September 2024
Reviewed: November 5, 2024
Yasmine
EgyptLobby is very small
The stuff was super friendly & so helpful
Stayed in November 2024
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