Reviews of Super 8 by Wyndham Niagara Falls by the Falls This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5577 Ellen Avenue, L2G 3P5 Niagara Falls, Canada
#42 of 75 hotels in Niagara Falls
Guests' ChoiceReview Score
Based on 2519 hotel reviews
7.1Score breakdown
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Cleanliness
7.1
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Comfort
7.3
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Location
8.8
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Facilities
7.0
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Staff
8.6
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Value for money
7.5
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Free Wifi
7.7
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Reviewed: July 28, 2024
Conrad
Canada16 Reviews2 helpful votes7.0“The office staff were very nice.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The couch was stained and torn. I found hair on the sheets that were there before we were.
The location was great
Stayed in July 2024
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Reviewed: July 27, 2024
Fernando
Canada1 review8.0“Walking distance to all the attractions”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast room was very small but well stocked
Location was perfect for all the attractions. Staff was friendly and very helpful
Stayed in July 2024
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Reviewed: July 25, 2024
Virginia
Spain64 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff
Stayed in July 2024
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Reviewed: July 24, 2024
Alan
United Kingdom11 Reviews1 helpful vote7.0“Would stay again but eat out for breakfast”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast. Very small, uninviting room. Not much food options. Very poor too be honest
Location was good. Check in was great
Stayed in July 2024
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Reviewed: July 24, 2024
Mohammad
Canada5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Most surprising thing, they don’t provide bottled water. Not only this, they suggest me to drink tap water or buy it from outside. Really disappointed.
Location and breakfast both is great.
Stayed in July 2024
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Reviewed: July 22, 2024
Nilesh
India19 Reviews1 helpful vote6.0“Overall ok”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Washroom were not maintained - my room bathroom was leaking entire night
Location near to Niagara Falls
Stayed in June 2024
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Reviewed: July 22, 2024
Marc
Canada4 Reviews1 helpful vote7.0“Good hotel for the price compared to others”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were outdated and run down. Not what the pictures on the website portrayed
Friendly and helpful staff. Close proximity to Attractions. Quiet street
Stayed in July 2024
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Reviewed: July 21, 2024
K
Canada1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Toilet vantilation, parking was not free
Parking was not free.So total amount was more than my reservation Toilet in one room was clogged and room had ventilation problem.junior suit was good. Overall worths the mony
Stayed in July 2024
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Reviewed: July 21, 2024
Layne
Canada4 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled strongly of mildew and something was wrong with the toilet pump.. was very loud several times throughout the night.
Staff was really great
Stayed in July 2024
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Reviewed: July 15, 2024
Sheila
United States8 Reviews2 helpful votes6.0“PLWASANT. GLAD WE ONLY STAYED ONE NIGHT.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
LOCATION WASN'T IN THE BEST AREA. ROOM DID NOT HAVE TABLE NOR CHAIRS. NO PLACE TO SIT, OTHER THAN THE BEDS.
STAFF WAS VERY NICE & HELPFUL. ROOM WAS VERY CLEAN.
Stayed in July 2024
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Reviewed: July 14, 2024
Royalle
United States2 Reviews8.0“Very comfortable stay.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Suite with Four Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel itself was not very clean.
Location was great. Staff was super nice and always helpful. Our room was nice and spacious for the group we had.
Stayed in July 2024
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Reviewed: July 12, 2024
Efrat
United States2 Reviews6.0“It’s a nice hotel . It is a Motel more than hotel. The price was a bit expensive for what you get.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was clean and spacious for three people. Not very far from the attractions
The owner was very nice and helpful. The location was ok . The room was clean. Breakfast is served in a very small room in floor -1. No AC or air to feel comfortable to eat.
Stayed in July 2024
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Reviewed: July 12, 2024
Elma
United States15 Reviews3 helpful votes7.0“Good value hotel focus on room odor close to attractions”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
There was an odor in room had to spray Lysol and smoke detectors was removed and not replaced
The location walking distance to attractions
Stayed in July 2024
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Reviewed: July 11, 2024
Kseniia
Ukraine13 Reviews2 helpful votes8.0“But in overall not bad experience with the hotel”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was poor and the refrigerator was very noisy.
Very good and friendly staff
Stayed in July 2024
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Reviewed: July 10, 2024
Zahida
Canada11 Reviews7.0“we enjoyed our stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
sugar cream packets were old
good location excellent and very helpful staff
Stayed in July 2024
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Reviewed: July 8, 2024
Andria
Canada1 review8.0“Staying at the Super 8 was convenient and the staff were friendly”- • Leisure trip
- • Couple
- • Deluxe King Room - Non-Smoking
- • Stayed 1 night
However, the television never worked properly. The fan in the washroom was loud and falling down. There was a pre used bottle of body wash in the shower (this was an oversight because the washroom was clean) and the washrags were not available. (there was 1 but it was not folded properly so we didn't want to use it).
The room was good. I loved the tub in the room and the space in the washroom. The location was great also and it was tidy.
Stayed in July 2024
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Reviewed: July 8, 2024
Jaime
Canada2 Reviews6.0“It could have been better.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Small dining room. Ellen street is dirty.
Spacious room but the stairways and handrails are rusted and needed coatings or painted . Also the landing floors of the stairways needed repairs too. The bathtub in our room has tapes on it on the sides t gf at looks so bad if you are a guest of the hotel (room 301). The stairway towards the basement outside near the parking lot looks awful with the ladder just left there and not fixing it nicely. The outside of the hotel on the street has lots of garbage on the ground and the street (Ellen St or Rd?) looks dirty with too many garbage and grass and weeds not trimmed down.
Stayed in July 2024
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Reviewed: July 6, 2024
Tegie16
United States77 Reviews4 helpful votes7.0“It was just okay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Towels were dirty, the bed frame was worn out, and the hotel in general is quite run down and grimy
Very close to the falls and the staff were nice
Stayed in July 2024
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Reviewed: July 6, 2024
Atr2346
United States23 Reviews4 helpful votes6.0“Great location, friendly staff, overpriced, and outdated facilities”- • Leisure trip
- • Couple
- • Deluxe Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The AC in the room was leaking. The breakfast room was extremely small with no functioning AC--as a result, it was really hot and inconvenient. They also had a box for tips in the breakfast room literally for stocking the shelves with croissants. The waffle machine didn't work properly, and the waffles came out semi-done with gooey/chewy dough
The location was central and the front desk employees were really nice, the room was clean enough, and there was a jacuzzi in the room, which was interesting.
Stayed in July 2024
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Reviewed: July 5, 2024
George
Canada1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
-Breakfast - breast area was in the basement and felt like going into a dungeon. It was too tight, congested, crowed and the worse breast area I have ever experience in a hotel. Accessibility was not without ease, especially when we had to carry our baby in a stroller - this was really bad and strongly suggest you find a much better, comfortable, accessible location -Fridge was too old and had scratches all over it -Washroom toilet was too old and had a distinct smell -Washroom light was not adequate for illumination -Ice machine was inconveniently located in the basement and on the first day, there was nothing to scoop the ice. On the second day I did see something used to scoop the ice but it was dirty, sitting on top of a dusty and dirty ice top part of the machine and this can present serious hygiene, contamination issues with anyone having to touch it to use it where those touched surfaces come in contact with the ice that you are scooping to go use - this was also a really terrible experience -Some parts of the room was dirty, dusty and nasty, especially areas that not exposed. -Overall, this was my worse hotel experience
Staff were very friendly, welcoming, accommodating and understand and they were fantastic, took time to answer any question we had and provided everything we needed
Stayed in July 2024
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Reviewed: July 5, 2024
Angeli
United States15 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Family Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast has minimal option. Bread and egg only. Im allergic to egg, dining too crowded and the coffee maker is not working. The other guests were drinking beers infront of our hotel room at 12mn-2am.
Location!!!
Stayed in June 2024
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Reviewed: July 5, 2024
Darren
Abkhazia, Georgia1 review8.0“Great price, amazing space, good times. Breakfast not the best”- • Business trip
- • Group
- • Two-Bedroom Family Suite with Four Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast
4 of us came for work. 1 huge room, we all had our own bed. It was so close to everything. Breakfast I'm sorry, was not good. Go have breakfast elsewhere. Value, absolutely would stay there again
Stayed in June 2024
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Reviewed: July 4, 2024
Kelly
Canada1 review7.0“We enjoyed our stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A little outdated.
Location and the staff were very helpful and kind. Parking was cheap.
Stayed in June 2024
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Reviewed: June 30, 2024
Simon
United Kingdom30 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast options were limited and the room was small and crowded.
We were able to check-in early for a small charge but that also allowed us to get some breakfast.
Stayed in June 2024
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Reviewed: June 29, 2024
Karen
United Kingdom11 Reviews2 helpful votes7.0“Lovely stay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, , met expectations, if you want the wow factor with wow prices go to Sheridan, we've been before and was fantastic but prefer to spend our money on doing things while we are there , choose this option if wanting money to go further.
Exactly what we wanted cheap and right next to attractions, breakfast was fine , continental, banana, waffles, eggs ,yogurt, pastries,, indoor pool for a little relax after a busy day.
Stayed in June 2024
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