Rooms were a little tired and housekeeping didn't make up our bed because we had left a pair of jeans on the bed, was a little strange.

Good location, very close to the US Border into detroit and can be a much cheaper option for Canadians looking to visit detroit.

Stayed in February 2025

The small pillows for the beds are not appropriate for sleep. Breakfast was cut short and not replenished

Stayed in April 2025

The only thing that would have been nice would be to have some body lotion in the room. I forgot mine.

I loved the whirlpool tub in the room. The fridge was a nice size and it had microwave, coffee maker and blow dryer.

Stayed in March 2025

Dirty ( asked for a new room, wasn’t much better) Dated Breakfast sucked, coffee was gross House keeping just walked in to our room at 9:20am

Location

Stayed in February 2025

It was hard to find a jacuzzi room had to upgrade when I got there cost me more money

The bed was comfortable n heat was on waiting staff was good

Stayed in February 2025

Small breakfast room.

We came to WIndsor for a family gathering and I was paying for rooms for myself and my children. The hotel was close to the gathering nut I was a little nervous about how the hotel was cheaper then some. I had previously stayed in a cheap hotel in Windsor that used to be reputable but had become a place for homeless people to hang around so I didn't feel safe. This hotel was very nice, no issues at all. The desk clerk was lovely, even when my granddaughter with autism had a meltdown in the lobby. Then the next day when a woman let her dog out in the hallway and it bit my other granddaughter, we immediately went to complain and the desk clerk went to deal with it right away. My only complaint is how tiny the breakfast room was, since there we were there as a large group we ended up taking up most of the area.

Stayed in December 2024

God

God

Stayed in December 2024

We had to clean the jets ourselves in the tub before using..

Stayed in December 2024

Front staff have no idea how to do their job

Stayed in December 2024

Over priced very dirty horrible customer service.

Stayed in December 2024

We found an ID badge in the room and also ladies underwear in the corner of the couch on the floor.

Did not have breakfast, but was a good place just to stay the night and Convenient to everything.

Stayed in December 2024

check out staff was rude

quite place. parking free.

Stayed in December 2024

So clean

Stayed in December 2024

No Complaints

Amazing Location, comfortable beds, great sleep not loud or noisy. Friendly front desk staff. Great Overall . Will definitely return

Stayed in November 2024

Dusty/dirty place - desk chair, table, hangers, floor There was 1 face towel that was not white anymore - brown and dirty! Toilet was clogged up, water not going down (it was clean, though). I told front desk. Waited, can't wait for action, went to ask for plunger and did myself.

Having waffle maker (as only hot option) at breakfast is not bad. Not much to choose from. Small room, only have 3 tables.

Stayed in October 2024

Room had a damp smell and staff tried to help me but it was not resolved. Also, I keep on getting email from Whydham hotel regarding my car, credit card and when I am going to arrive and leave. It's very awkward when we get too many emails and ask us about when we will leave. Despite all email communications still once I arrived they made me sign a bunch of papers. So what was the purpose of all emails?

Location

Stayed in September 2024

very poor service and for sent round in circles without getting the refund I requested a month before due to stay . pure greed

didnt get a refund upon multiple requests and for told 2 different things .

Stayed in September 2024

Very adequate

Stayed in September 2024

The room smell so old and awful, the beds have holes, they overcharged me, the big red chair was so dirty and full of stains. The TV didn't have not one interesting station ! Breakfast options were limited with alot of Green bananas. The whole place is a MESS!!! DO NOT GO THERE! it's not what you see on the pictures.

I liked nothing! The whole place is trash

Stayed in September 2024

Pillows are baaaaaaaaaaad, sink is clogged!!

Stayed in September 2024

There is no elevator for my stroller. So this place isn’t the best for families or people with disabilities. The place smelt dusty & moldy.

The bed was very comfy & soft.

Stayed in September 2024

Morning br

Stayed in August 2024

Room was clean and nicely decorated.

Stayed in August 2024

Simple but clean and well laid out. Nice food quality.

Stayed in August 2024

Good property. Very near to ambassdor bridge.

Stayed in August 2024