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  5. Reviews of The Haven Hostel

Reviews of The Haven Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

226 Ambrose Street, P7B 1L4 Thunder Bay, Canada

#2 of 24 hotels in Thunder Bay

Guests' Choice

Review Score

Based on 343 hostel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2025

    10
    Always stay here!
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Best hostel I’ve ever stayed in. Great hospitality.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Amazingly staff and very good atmosphere .

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    I will definitely book a stay again in The Haven Hostel if i happen to pass by Thunderbay again!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and organized! Bed is really comfortable.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    9.0
    A peaceful stay with a very good sleep in a comfy queen bed in this quiet hostel.
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    I could not hear the instructions for keypad numbers. Although there were instructions left at front desk, I had some trouble entering front door as the recorded message was a little garbled. It would have been nice if the instructions were emailed as I was later than the stated check in time so there was a bit of stress related to getting in to the hostel. I had requested for more info about ev charging but only received confirmation that could be accommodated.Now I know it is an outdoor plug beside the entrance/motorcycle parking.

    Clean, leaving outdoor shoes at door helps everyone Community kitchen gave a sharing feeling

    Stayed in February 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night

    welcoming staff, felt like home

    Stayed in November 2024

  • Reviewed: December 15, 2024

    10
    Best place to stay in Thunder Bay
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    We've stayed here twice passing through Thunder Bay and both times have been so lovely. This place is so well cared for and the owners/staff put in so much effort to make you feel welcome, even for a one night stay. Super clean, great facilities, perfect walkable location. Makes us want to come back to TBay for an actual vacation one day!

    Stayed in December 2024

  • Reviewed: October 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room - No Pets
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t think of a single thing. Exceeded all expectations.

    It was clean, with thoughtful touches everywhere. I checked in late, the staff called for my eta, confirmed my access code and left me a note with everything I needed to know when I got in. Earplugs and a mint on my pillow! Coffee was included and delicious, staff was amazing and so warm.

    Stayed in October 2024

  • Reviewed: October 11, 2024

    9.0
    Great stay in Thunder Bay
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Very practical yet classy, the room was spacious and clean. No unnecessary frills, just a nice comfy sleep.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Great vibe! Fabulous staff! Super clean! If I ever pass through again, would definitely stay!

    Stayed in October 2024

  • Reviewed: October 2, 2024

    10
    Thought my hostel days were over but would absolutely stay there again!
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Upbeat with a great vibe. The suite was very comfortable and quiet. Nice to se a hostel that works so well. Darren was a super great staff member who was warm and welcoming.

    Stayed in October 2024

  • Reviewed: September 24, 2024

    10
    Best things are unexpected.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice aesthetic vibe about the place.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff, lovely location close to the waterfront, good places to eat nearby. I would stay here again.

    Stayed in September 2024

  • Reviewed: September 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was super soft. Not good for back issues.

    Clean. Quiet. Nice common area. Friendly staff. Good parking.

    Stayed in September 2024

  • Reviewed: August 23, 2024

    8.0
    Would have liked to stay longer - will return.
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Friendly. Communal.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    10
    Unique Thunder Bay hostel with great dorms, staff and ambiance.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Nada, great place!

    Very cool unique decor, lots of custom rustic woodworking and tables. My 4 bed female dorm had a fan, light shelf and charging outlets plus curtains to close so the light wouldn’t disturb my roommates. Security codes for outer door and my dorm, good kitchen and refrigerator plus they stored my blue ice in their freezer for me to pick up the day I left. Friendly, helpful staff that actually sat and visited with me while I had dinner so I wouldn’t be on my own. Good suggestions for groceries and restaurants.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    surprisingly fun and best hostel stay in Northern ON
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night

    One staff was not really helpful with explaining the facility.

    Great vibe and comfort. Travel friendly.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Nice place in Thunder Bay
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good, the staff was friendly and informative. I got 1 bunk bed in the male dorm room, it's clean, tidy and my name was written on the bed as welcome, thank you. I highly recommend this place.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Fantastic staff, great atmosphere​, friendly guests, brightly lit, and clean, very good value.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Fellow roommate with a flashlight @ 1:30am. Not staffs fault, just incredibly inconvenient​ because I really needed the sleep for the following days activities.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing as such.

    Friendly staff, cleanliness, good mattress and silence

    Stayed in July 2024

  • Reviewed: July 22, 2024

    10
    This stay was cozy and very inviting!
    • Leisure trip
    • Couple
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    A very well-kept property! The space was clean and orderly.

    Stayed in July 2024

  • Reviewed: July 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 3 nights
    • Submitted from a mobile device

    After a few of hostels in Canada I can say the Haven Hostel is a very warm place to stay. Everybody was giving me a feeling to be very welcome. The staff member always tried to address us by our first names and took care of your feelings. The manager helped me with a free lift to the airport and monument. The housekeeping crew did the best and took care that our rooms had a good temperature by the heat. It was the best stay so far in my whole year in Canada.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    10
    One of the best hostel; friendly staff, clean and comfortable space.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night

    A bit pricy but totally worth it!

    I liked everything. One of the best hostel I've been to (and I've been to a lot!). The staff was awesome! The place is very clean and comfortable, there were some ear buds on the bed, I felt very welcomed and there was a lot of attention to details. There was a small fan for each bed and a curtain for more privacy. The showers are super clean.

    Stayed in June 2024

  • Reviewed: July 11, 2024

    8.0
    excellent. A lot of thought was put into the decor
    • Leisure trip
    • Solo traveler
    • Queen Suite - No Pets
    • Stayed 1 night

    stairs to carry my heavy bags

    Curteous staff

    Stayed in July 2024

  • Reviewed: July 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 2 nights
    • Submitted from a mobile device

    The linens, they only give you one blanket.

    Quiet place, nice stuff, clean and organized.

    Stayed in July 2024

Showing 1 - 25

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