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  5. Reviews of The Haven Hostel

Reviews of The Haven Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

226 Ambrose Street, P7B 1L4 Thunder Bay, Canada

#2 of 24 hotels in Thunder Bay

Guests' Choice

Review Score

Based on 343 hostel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: December 15, 2023

    6.0
    Kinda weird
    • Business trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    The way the owner looked at me she was kinda creepy n you could hear her hanging out down the hall while I was having relations with my gf

    Soft bed

    Stayed in November 2023

  • Reviewed: November 19, 2023

    6.0
    It was all good.
    • Business trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 3 nights
    • Submitted from a mobile device

    They don't have a single room for 1 person

    Comfy and cleanp

    Stayed in October 2023

  • Reviewed: October 7, 2023

    1.0
    Never again
    • Leisure trip
    • Couple
    • Family Room - No Pets
    • Stayed 1 night

    From the pictures on booking.com's website this place looked like an hotel with private rooms, decent beds, etc... What we found was a kind of mountain hut or YMCA with people packed in bunk beds, 4 to 6 by room, 2 shared bathrooms for everybody, impressive lockers to store your belongings, etc... No towels in the "dormitories" as you need to pay extra to get one. On top of that, we arrived late in the evening as the reception was closed and were given 2 sets of documents mentioning 2 different rooms and a single code to open the doors. Bad luck, the code provided opened a room occupied by other people but not our room. Nice experience at 11pm! We needed to wake up a member of staff in the premises and it took some time to sort out all problems. We were charge close to $180 for the night, which happens to be almost the same price as a Best Western Premier charged us two days earlier. I guess a YMCA would have charged 50 to absolute maximum 100 for two persons! To summarize, I fully appreciate and respect that there are people looking for this kind of accommodation but would expect Booking.com to check the information provided and in such case to make it quite clear what is on offer (referring to an hostel is, I assume, not precise and clear enough for most people). As far as I am concerned, I will not retain Booking.com as my preferred hotel booking website going forward

    Stayed in October 2023

  • Reviewed: September 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night

    Not being able to eat and drink at all in a private room. The AC was at the weird location, could not use the AC while the curtains were closed. They had nice shampoo and conditioner but no shower gel or soap. Lucky we brought one ourselves.

    The shower pressure was one of the best I had in my whole life. Room was very nice and clean and cozy.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Location was'nt good or safe. My room mates were going in and out of room a lot during night They keep turning lights on and keep changing AC. Lots of disturbance and they turned the ac off. So i ended up having no sleep.

    Staff was nice and helpful. Morning breakfast was good. Its nice & decorated place from Inside.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    4.0
    Good for those travelling alone, bad for a ghetto environment and what comes with it.
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 2 nights
    • Submitted from a mobile device

    -Not as much security for a Hostel where hostility can occur. -Got harassed by an Asian dude and staff did little to nothing about it. -Was baited by booking.com and didn’t know what a hostel was, let alone sleeping with other random people. -Breakfast was way too basic and not complex. -Not much appliances and bunk beds had very cranky ladders. -Some staff members were a bit too passive aggressive

    Nothing really.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    7.0
    Nice stay for a quick stop in the city
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night

    Curtains are not blocking the ligh. I am sensitive and woke up very early. I asked for an hairdryer, did't get an answer if they had one available for guests, so I could not wash my hair =(

    Very clean facility (you need to remove the shoes to walk beyond the reception area), quiet, comfortable bed and pillows. Window unit and fan as ac. Breakfast is a plus with fruit, muffins, eggs and fresh coffee.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    3.0
    Poor
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Everything in that property bed to be updated place is stink and not fresh at alll

    Stayed in July 2023

  • Reviewed: June 22, 2023

    4.0
    Short
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    More welcoming environment

    Good breakfast options

    Stayed in June 2023

  • Reviewed: May 31, 2023

    6.0
    nice hostel and friendly staff
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    the location was not great. lots of yelling in the street from locals over night. other than that was a nice hostel to stay in over night

    beds were nice and the suite room is comfortable and private.

    Stayed in May 2023

  • Reviewed: March 31, 2023

    4.0
    Room was cold, and their response was : Colds are not caught from temperatures in a room
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    The way they addressed a friendly feedback

    Stayed in March 2023

  • Reviewed: December 28, 2022

    7.0
    Cute hostel, great for solo travelers but private room not worth it
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't realize that the queen room was directly attached to the common area (couches only feet from the very thin bedroom door and kitchen as well). They did provide earplugs which were an absolute necessity. Wish we had seen more of the layout before booking. Also it was very hot during the night and although a fan was provided it was way too hot to sleep.

    Bathroom was large and very clean. It seemed like a lovely hostel for solo travelers passing through.

    Stayed in December 2022

  • Reviewed: September 5, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    The location

    The decor in the room and hostal

    Stayed in August 2022

  • Reviewed: August 17, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room - No Pets
    • Stayed 1 night

    It is at downtown area! And no gated parking! We were already bothered by homeless people while waiting to check-in. So, we decided to leave.

    All the staff are friendly. And the rooms are all neat and clean.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    7.0
    Room was good value with a substantial breakfast for the price.
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Neighbourhood was definitely sketchy.

    Comfortable room, big clean kitchen, good breakfast. Interesting decor with a definite sense of humour.

    Stayed in August 2022

  • Reviewed: August 23, 2023

    10
    Five Star Hostel
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    Everything! It’s incredibly welcoming and set up to offer hostelers a comfortable, clean and safe place to stay.

    Stayed in August 2023

  • Reviewed: February 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite - Pet Friendly
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: December 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: November 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: November 7, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: November 4, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Male Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Suite - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 21, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room - No Pets
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

Showing 151 - 175

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