262 Saint Jacques Ouest, H2Y 1N1 Montreal, Canada
#44 of 132 hotels in Montreal
Guests' ChoiceBased on 1266 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 8, 2025
Keith
United StatesThe hotel is showing its age. Bathroom fixtures were loose. Some of the furniture was clearly old. Room had a fridge in it, but we disconnected it because it's compressor was loud
Bed was comfortable. Slept generally well. Location is great
Stayed in April 2025
Reviewed: April 1, 2025
Joanne
United KingdomGreat room. Fantastic housekeeping. Bar and gym could do with an upgrade.
Stayed in March 2025
Reviewed: March 29, 2025
Ross
CanadaGreat location, large rooms, clean facility. Eclectic collection of art. Classic old Montreal Hotel in grand style.
Stayed in March 2025
Reviewed: March 26, 2025
Paola
ItalyThe parking option is to pay valet parking for the day, is not a bad option but it should be specified on the reservation information.
The location, staff and personality of the hotel were amaizing. Would definitely stay there again no doubt.
Stayed in March 2025
Reviewed: March 15, 2025
Cibele
Brazilbreakfast with barely any options and nothing for people with accomodations such as dairy free.
Comfortable room, excellent shower, quiet room, amazing decoration and a very good location
Stayed in March 2025
Reviewed: March 9, 2025
Veyastar
CanadaThe TV that had not guide or instructions how to use it. Old people like me would like to watch very specific shows and news, and I never found out how to do that :(
Breakfast was great despite being almost simple. The fresh buns, coffees, hot chocolate and the great service and its beautiful place made it fantastic. The hotel location was not important so much for me. I wish I could spend the whole stay in hotel :) The room was clean, well designed and had all features I did need to use. The only disadvantage was the TV. I couldn't find out how to reach to public TV channels.
Stayed in March 2025
Reviewed: March 3, 2025
Mark
United StatesRoom was big and clean, not fancy but that was fine. I felt we got a better place than I expected for the price. Breakfast is a Croisant and coffee. and it was very good. Great location
Stayed in March 2025
Reviewed: February 15, 2025
Donna
CanadaA funky little hotel, with a 60’s art deco vibe. Clean, pleasant staff; perfectly located in Old Montreal.
Stayed in February 2025
Reviewed: February 9, 2025
Yueren
CanadaThe facilities are a bit old but maybe that’s the general vibe. When we first checked in there was a long hair in the bathtub.
Very well situated. Close to every thing. Right in the middle of the old town. A deux pas à l’église de notre dame. L’architecture extérieure de l’hôtel au top aussi.
Stayed in February 2025
Reviewed: February 1, 2025
Jeanne
United StatesWe stayed here a dozen years ago. Didn't seem like much had been updated. Lovely but a little tired?
Stayed in January 2025
Reviewed: January 29, 2025
Claudia
CanadaWe didn't have control over the temperature in the room, and it was a cold day, around -20 outside. We spoke with the receptionist,but we didn't hear back from her.
Stayed in December 2024
Reviewed: January 6, 2025
Chantal
United KingdomBreakfast was a bit sparse, just juice, coffee and a croissant, could have been more there really, some fruit, toast, or being able to take more than one pastry. Left hungry!
the location was spot on for a quick visit of the old part of Montreal, with only a couple of hours, we were able to walk to everywhere we wanted to go. Room was huge and so comfortable and clean. Staff were friendly.
Stayed in December 2024
Reviewed: January 6, 2025
Bailey
United StatesThe bathroom needs a lot of attention. The lighting was far too dim; the shower drain is not in the lowest place, so water pools, cools, and stays on the shower floor till the next time its used; there were small drops of what looked like blood on the wall under the sink; there were only two towels and washcloths for a three night stay; the cord on the hairdryer is not long enough for it to be used easily; no vent, so the walls "bled" moisture after the shower was used; and the shower water was either very hot or very cold...difficult to find "just right." The lighting in the entire suite needs to have brighter options.
The bedroom and sitting room in our king suite were gorgeous, huge, clean, quiet, and comfortable. The lobby had a lot of fun art. The location was ideal: near Notre Dame and several restaurants, pubs, and shops. Water pressure in the shower was great. Though some of the staff seemed a bit inexperienced, they were friendly and helpful.
Stayed in January 2025
Reviewed: January 2, 2025
Kim
CanadaThat wi-fi should get 2 minutes for delay of game, plus 2 minutes for unsportsmanlike conduct. Shameful. Absolute 90's quality right here in the year 2025.
3 min walk from metro. Lot's of shopping and restaurants. Nice hotel that is quiet and unassuming, but comfortable and a little posh.
Stayed in January 2025
Reviewed: January 2, 2025
Jodie
CanadaSome drainage issues in the shower and the windows let in siron noises.
Our room was so so beautiful. Amazing location and the staff are so kind.
Stayed in January 2025
Reviewed: January 2, 2025
Peter
AustraliaGreat location, great art and friendly staff
Stayed in January 2025
Reviewed: December 25, 2024
Anny
United StatesThe AC was very loud and was not working well in our room. I don’t know it was only our room’s condition or in every room was the same problem. The male front desks seemed a lot of more friendly than the female front desks( including in the cafe)
Spacious room, art environment.
Stayed in December 2024
Reviewed: December 23, 2024
Ines
CanadaThere was dust in rooms and a frame in 2 of the rooms on the floor waiting to be placed on the wall. Lighting in the rooms was not optimal.
Excellent location, public garage nearby. Small breakfast included (croissant et cafe).
Stayed in December 2024
Reviewed: December 5, 2024
Veronique
CanadaNo microwave in room. No protein for breakfast. Parking not included in price.
Discretion
Stayed in December 2024
Reviewed: December 5, 2024
Nicole
Hong KongI left a iPhone charger in the room and the staff claimed they did not find it. Disappointing.
Location and decorations inside
Stayed in November 2024
Reviewed: December 4, 2024
Mike
United KingdomContinental breakfast is up to two croissants, a hot drink, and an orange juice. That's probably stretching the term a little bit, but it was an appreciated morning snack. Most of the TV channels didn't work. Rooms had poor lighting, with very little natural light due to the small windows. Would expect more attention to the internal lighting because of this.
Comfortable bed and huge rooms. Great vibe to the whole place. Lovely staff. Location is incredible to Old Montreal and to the downtown area.
Stayed in December 2024
Reviewed: December 3, 2024
Suzanne
United StatesIt does not have a bartender. The bartender at their bar was also someone who helped with luggage. The bar and lobby is so inviting too. Except while seated you look into the gift shop and the employee couldn’t change the channel from news . Also, the front clerk was not welcoming.
Great location
Stayed in November 2024
Reviewed: December 2, 2024
Brian
CanadaHeating didn’t seem to work in the bedroom/living room area, but bathroom heating was good. Room 212. Only stayed 1 night so wasn’t a big deal
Location, clean, nice atmosphere
Stayed in December 2024
Reviewed: November 16, 2024
Jane
CanadaOn the ground floor beside the parking lot and was loud outside at night
Location, decor, vibe
Stayed in November 2024
Buenos Aires, Argentina
Queilén, Chile
Blankenberge, Belgium
Chengdu, China
Dār Sawdāʼ, Oman
Liptovský Ján, Slovakia
Llanelli, UK
Winslow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content