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Reviews of LHotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

262 Saint Jacques Ouest, H2Y 1N1 Montreal, Canada

#44 of 132 hotels in Montreal

Guests' Choice

Review Score

Based on 1266 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is showing its age. Bathroom fixtures were loose. Some of the furniture was clearly old. Room had a fridge in it, but we disconnected it because it's compressor was loud

    Bed was comfortable. Slept generally well. Location is great

    Stayed in April 2025

  • Reviewed: April 1, 2025

    7.0
    Fab location, friendly staff and quirky concept
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great room. Fantastic housekeeping. Bar and gym could do with an upgrade.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Great location, classic Old Montreal Hotel
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, large rooms, clean facility. Eclectic collection of art. Classic old Montreal Hotel in grand style.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    8.0
    Perfect place to stay in old Montreal
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The parking option is to pay valet parking for the day, is not a bad option but it should be specified on the reservation information.

    The location, staff and personality of the hotel were amaizing. Would definitely stay there again no doubt.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights

    breakfast with barely any options and nothing for people with accomodations such as dairy free.

    Comfortable room, excellent shower, quiet room, amazing decoration and a very good location

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    If all the reception people have smile on their faces and more polite it would be ideal, a few not.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights

    The TV that had not guide or instructions how to use it. Old people like me would like to watch very specific shows and news, and I never found out how to do that :(

    Breakfast was great despite being almost simple. The fresh buns, coffees, hot chocolate and the great service and its beautiful place made it fantastic. The hotel location was not important so much for me. I wish I could spend the whole stay in hotel :) The room was clean, well designed and had all features I did need to use. The only disadvantage was the TV. I couldn't find out how to reach to public TV channels.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    Room was big and clean, not fancy but that was fine. I felt we got a better place than I expected for the price. Breakfast is a Croisant and coffee. and it was very good. Great location

    Stayed in March 2025

  • Reviewed: February 15, 2025

    8.0
    Good stay for a short visit. Would recommend!
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A funky little hotel, with a 60’s art deco vibe. Clean, pleasant staff; perfectly located in Old Montreal.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Thé staff are super friendly and we got surprised by a small free breakfast. The location is prime that’s the best about
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The facilities are a bit old but maybe that’s the general vibe. When we first checked in there was a long hair in the bathtub.

    Very well situated. Close to every thing. Right in the middle of the old town. A deux pas à l’église de notre dame. L’architecture extérieure de l’hôtel au top aussi.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed here a dozen years ago. Didn't seem like much had been updated. Lovely but a little tired?

    Stayed in January 2025

  • Reviewed: January 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't have control over the temperature in the room, and it was a cold day, around -20 outside. We spoke with the receptionist,but we didn't hear back from her.

    Stayed in December 2024

  • Reviewed: January 6, 2025

    9.0
    A gorgeous unique hotel in the heart of Old Montreal
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night

    Breakfast was a bit sparse, just juice, coffee and a croissant, could have been more there really, some fruit, toast, or being able to take more than one pastry. Left hungry!

    the location was spot on for a quick visit of the old part of Montreal, with only a couple of hours, we were able to walk to everywhere we wanted to go. Room was huge and so comfortable and clean. Staff were friendly.

    Stayed in December 2024

  • Reviewed: January 6, 2025

    8.0
    Five stars for our bedroom and sitting room, three stars for the bathroom.
    • Leisure trip
    • Group
    • King Suite
    • Stayed 3 nights

    The bathroom needs a lot of attention. The lighting was far too dim; the shower drain is not in the lowest place, so water pools, cools, and stays on the shower floor till the next time its used; there were small drops of what looked like blood on the wall under the sink; there were only two towels and washcloths for a three night stay; the cord on the hairdryer is not long enough for it to be used easily; no vent, so the walls "bled" moisture after the shower was used; and the shower water was either very hot or very cold...difficult to find "just right." The lighting in the entire suite needs to have brighter options.

    The bedroom and sitting room in our king suite were gorgeous, huge, clean, quiet, and comfortable. The lobby had a lot of fun art. The location was ideal: near Notre Dame and several restaurants, pubs, and shops. Water pressure in the shower was great. Though some of the staff seemed a bit inexperienced, they were friendly and helpful.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    That wi-fi should get 2 minutes for delay of game, plus 2 minutes for unsportsmanlike conduct. Shameful. Absolute 90's quality right here in the year 2025.

    3 min walk from metro. Lot's of shopping and restaurants. Nice hotel that is quiet and unassuming, but comfortable and a little posh.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    8.0
    Such a beautiful place to stay. Highly recommend.
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some drainage issues in the shower and the windows let in siron noises.

    Our room was so so beautiful. Amazing location and the staff are so kind.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    8.0
    A very comfortable hotel in a beautiful old building in a great location
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, great art and friendly staff

    Stayed in January 2025

  • Reviewed: December 25, 2024

    8.0
    Nice place to stay.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The AC was very loud and was not working well in our room. I don’t know it was only our room’s condition or in every room was the same problem. The male front desks seemed a lot of more friendly than the female front desks( including in the cafe)

    Spacious room, art environment.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    7.0
    Expected to be better
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was dust in rooms and a frame in 2 of the rooms on the floor waiting to be placed on the wall. Lighting in the rooms was not optimal.

    Excellent location, public garage nearby. Small breakfast included (croissant et cafe).

    Stayed in December 2024

  • Reviewed: December 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No microwave in room. No protein for breakfast. Parking not included in price.

    Discretion

    Stayed in December 2024

  • Reviewed: December 5, 2024

    8.0
    Lovely stay. Beautiful room. Hotel staff very attentive.
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I left a iPhone charger in the room and the staff claimed they did not find it. Disappointing.

    Location and decorations inside

    Stayed in November 2024

  • Reviewed: December 4, 2024

    9.0
    Beautiful quirky place in a perfect location
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Continental breakfast is up to two croissants, a hot drink, and an orange juice. That's probably stretching the term a little bit, but it was an appreciated morning snack. Most of the TV channels didn't work. Rooms had poor lighting, with very little natural light due to the small windows. Would expect more attention to the internal lighting because of this.

    Comfortable bed and huge rooms. Great vibe to the whole place. Lovely staff. Location is incredible to Old Montreal and to the downtown area.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    7.0
    Lovely hotel, great location!
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It does not have a bartender. The bartender at their bar was also someone who helped with luggage. The bar and lobby is so inviting too. Except while seated you look into the gift shop and the employee couldn’t change the channel from news . Also, the front clerk was not welcoming.

    Great location

    Stayed in November 2024

  • Reviewed: December 2, 2024

    7.0
    Nice boutique hotel perfect location for what we needed
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heating didn’t seem to work in the bedroom/living room area, but bathroom heating was good. Room 212. Only stayed 1 night so wasn’t a big deal

    Location, clean, nice atmosphere

    Stayed in December 2024

  • Reviewed: November 16, 2024

    8.0
    Beautiful hotel in the perfect location
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    On the ground floor beside the parking lot and was loud outside at night

    Location, decor, vibe

    Stayed in November 2024

Showing 1 - 25

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