None

Room design is good. Breakfast is good.

Stayed in March 2025

Nothing for our requirements.

Convenient location. Clean and spacious. Ideal for short 2 night stay. Quaint breakfast.

Stayed in February 2025

The breakfast was excellent and the staff was friendly.

Stayed in February 2025

Room is really well designed, new, nice, and clean. View from our balcony is really nice, can even see Mattterhorn from our room. Staff are nice and helpful! Facilities are great and we really enjoyed staying here.

Stayed in March 2025

N/A

The staff was very helpful and accommodating. The property is very homey. Location is perfect. Was able to access ski rentals from a two minute walk breakfast was exceptional. Had everything you would want for breakfast. The staff would light us a fire in the fireplace in the evenings and their lounge area. The beds were comfortable facility was very clean. Zero complaints would definitely recommend staying here and would stay here again. The staff also helped purchase lift tickets. The owner Richard picked us up at the train station and was very knowledgeable about everything from skiing to restaurants to transportation. I cannot say enough good things about this property.

Stayed in March 2025

Family rooms are excellently laid out. Really thoughtful and kids love the bunks. Bravo!

Stayed in February 2025

nothing! everything was perfect.

Very good room! One of the best breakfasts of the entire trip. I recommend it to everyone! The service is very good, the view from the apartment is beautiful too!!

Stayed in February 2025

Clean up to date rooms

Stayed in February 2025

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Everything was fantastic! Room was huuuuge, new, clean, the view - wow wow wow! I was running to the window in the morning because it was sooo beautiful! Breakfast was good and the staff was very friendly. There is ski room and a sauna, which was a big plus after a long ski day! Perfect place! Did I mention that they had a cozy fireplace and nice library with many interesting books about the mountains?!:) and….. it’s just meters away from a very good restaurant & a nice pub! I’m DEFINITELY coming back!:)

Stayed in January 2025

Not much not to like! The room was really hot though so even with turning off the water heaters we slept with one window partially open.

The hosts were very welcoming, friendly and informative. The room was perfect for our family of 4, very comfortable beds and spacious room. Great location with only a short walk to the gondolas, train and main eating streets. The included breakfast was great and friendly staff each morning offering additional items such as hot drinks. Lived learning about the history of the owners and their own climbing experience, great to have the real items used in climbs throughout the hotel.

Stayed in January 2025

Hotel is beautiful. Staff are all friendly. Location is superb. Will definitely come back.

Stayed in January 2025

Clean, comfortable, nice view

Stayed in January 2025

nothing, it was perfect

The location is perfect, 2 minutes walk to everywhere. The staff are very nice and happy to help organise hiking and daily activities. The view of the Matterhorn was very impressive from the room. The mountaineering style of the hotel is class and the ice axe for the door handle - wow so cool. Great place to stay

Stayed in November 2024

Nothing

The location is very convenient, only a few minutes away from the train station. The room is very spacious and great view of the mountains.

Stayed in December 2024

Good breakfast (included in the room charge), clean and cosy, well decorated, comfortable, big room. Free sauna. Nice view of the Matterhorn at the entrance door, within walking distance to the train station. Responsive and helpful staff.

Stayed in December 2024

Very friendly and helpful staff. Clean and modern room, great location.

Stayed in December 2024

Rooms were very large and decor beautiful

Stayed in December 2024

The smell the breakfast food is very strong even on the 3rd floor bedrooms.

Amazing renovated rooms! Super modern. Great breakfast.

Stayed in December 2024

The price for the tupe of hotel is quite expensive.

For those who love mountaineering will appreciate the details on each corner of the hotel. The style is unique

Stayed in November 2024

We really enjoyed our stay in the property. Staff is very friendly and breakfast is good too. My kids enjoyed the breakfast over there. On top of that, Zermatt is a very beautiful village. I just stayed there for 1 night but in future, would like to spend more time over there.

Stayed in November 2024

nothing.

The family room had an amazing view of the Matterhorn. We saw its form throughout all times of the day. From sunrise to sunset, it was amazing. The room was clean and comfortable. The staff were also very helpful, in particular Caroline. She made us feel welcome from the moment we arrived. My mom unfortunately fell ill during the second day, and Caroline made sure to help us find a doctor nearby, call and arranged a taxi to the doctors etc. Thank you for your kind hospitality!

Stayed in November 2024

The fact that we had to leave that beautiful place when our vacation was over

The hotel is very charming and cozy. But what exceeded our expectations was the entire staff, who were really kind and competent! We will definitely be back again

Stayed in November 2024

Nothing about the place itself. However, my youngest kid was a little scared to have walked pass the cemetery to go to the resort 🙂.

Everything! Let's start from the room. It was spacious and spotless. Bathroom was also spacious and clean. A lot of hooks for hanging towels/jackets. More than enough space to place your things in the room. The breakfast was also wonderful. Various choices. You have all nutrients needed! The common room downstairs was cozy and nice. I think I met the owners, the couple, at our first breakfast. Since we, family of 4, took some time to finish our breakfast, the staff and the owner came to ask if everything was okay 😀. They were nice people, especially, Maurizio who prepared coffee for us every morning. He also drove us to the train station on the last day because it was raining. That made our travel much easier and convenient. Laura was also nice. She managed for us to have a ride to the train station. I highly reccommend this place if you go to Zermatt. Not dufficult to walk to from the station or you can take a bus. The price was reasonable for what they have with good quality.

Stayed in October 2024

Use a free Zermatt e-bus or taxi to help you reach the hotel. Walking is about 15-20 minutes.

The breakfast was very good. They have hot meals and fresh. Our room has a direct view of Matterhorn. Nicely renovated rooms. The bathroom was very clean, good size, and modern. Staffs were very helpful and polite.

Stayed in October 2024