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Reviews of Krafft Basel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rheingasse 12, Old Town Kleinbasel, 4058 Basel, Switzerland

#23 of 66 hotels in Basel

Guests' Choice

Review Score

Based on 313 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    10
    Great hotel, very central
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Enjoyed staying here, it was very practical having the tramway direct to where I was going during my stay.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite with View to Rhine River
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location. Terrific staff. Only negative was the very loud squeaky floor in the room.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Staff was warm and accommodating.
    • Leisure trip
    • Travelers with friends
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Coming from US, need a converter to use electric plugs. Fortunately my friend had one.

    Great location. Close to bridge and trolley lines. We got upgraded to a balcony room with view of the Rhine and promenade below.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Great for business travel
    • Business trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Great stay - the mattress was comfy, the breakfast was very tasty, and the location is right in the city centre.

    Stayed in February 2025

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with View to Rhine River
    • Stayed 2 nights
    • Submitted from a mobile device

    Krafft Basel felt like home! I was so comfortable. The sun refused to come out for long but the view from my room and the restaurant was spectacular! I would definitely have my event in that cozy restaurant! The umbrella ☔️ was high quality! I was so happy! I'm using all the post cards 🇨🇭🍫

    Stayed in March 2025

  • Reviewed: March 16, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Small Single Room with View to Rhine River
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was well organised, quiet and with a great view on the city and the river. Breakfast was good and so the location.

    Stayed in January 2025

  • Reviewed: March 6, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location is amazing, in the heart of city center, with the terrace on the Rhein River. The stuff is very nice and helpful.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Fanastic hotel with lots of comfort and good location
    • Business trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved everything

    Close to everything. Very clean. Best bed I have ever had in an European hotel. Great sparkling water, tap water and tea available on each floor

    Stayed in March 2025

  • Reviewed: February 17, 2025

    10
    Excellent all round
    • Business trip
    • Group
    • Double Room with City View
    • Stayed 2 nights

    Excellent all round

    Stayed in January 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely friendly personnel. Beautiful clean place!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    One of the best hotels I have ever stayed in, and I have stayed in a lot!
    • Leisure trip
    • Couple
    • Junior Suite with View to Rhine River
    • Stayed 2 nights

    Nothing.

    Great staff, great room, great breakfast, great location.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    10
    Visit Basel
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Not one thing

    What was not to like. Excellent location on the banks of the Rhein. Great communication beforehand, which made getting to the hotel to from the airport very easy. Staff were all super friendly and couldn't help enough with any issues or questions. Room clean, tidy, comfortable and more than adequate. Breakfast to die for 😍 everything from cereals, fruits, juices, breads, cold meats, cheeses, sausages, hummus, salad, eggs (fantastic egg scrambling machine) and even make your own waffles. Basel was a beautiful city. Interesting to see, everyone very friendly. Eating out was great too. Would thoroughly recommend a trip to Basel and definitely stay at the Krafft Basel Hotel. You will not be disappointed.

    Stayed in February 2025

  • Reviewed: January 13, 2025

    9.0
    Booked Hotel Krafft Basel for a short business trip. Highly Recommended!
    • Business trip
    • Group
    • Small Single Room with City View
    • Stayed 1 night

    The neighborhood can be a bit noisy at night due to cafés nextdoor.

    Great hotel, wonderful staff, comfortable rooms, great breakfast.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Excellently located classy hotel in Basel.
    • Leisure trip
    • Travelers with friends
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location. Lovely staff. Good food. Comfortable rooms.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    8.0
    Delightful
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 3 nights

    Construction equipment blocking view

    Location perfect, staff was friendly and helpful.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    9.0
    Outstanding location. Easy walk to restaurants. Great view of river from balcony
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The housekeeping let them down. And not a lot of light in the room.

    We had suite with balcony. Loved the view and outstanding location.

    Stayed in December 2024

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    All the receptionists and other staff were very helpful and knowledgeable. Breakfast, while expensive, was good. The amenities were good and there was freely available tea, coffee, water. We would stay there again.

    Stayed in December 2024

  • Reviewed: December 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I have to tell that everything was nice But I appreciate Anna (at the reception) for all the helpfulness and friendly attitude and cheerfulness💯

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    spectacular
    • Leisure trip
    • Travelers with friends
    • Small Single Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    can’t think of anything

    the building is stunning - architecture, interior design and the entire spirit it embodies. my favorite element was the living room downstairs with a fireplace

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    exceptional stay, many thanks
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 1 night

    no coffee maker in the room

    room was great, location was superb, breakfast was good

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    It was an unexpected delight at the end of out trip.
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night

    I cant imagine how they would improve in any area.

    Staff was very courteous and welcoming. Rooms were very comfortable. Breakfast buffet was varied and plentiful. Location to city was easily walkable. Rooms over looked a Christmas Market in one side of the building and a lrge river walk on the other side of the building.

    Stayed in December 2024

  • Reviewed: December 18, 2024

    9.0
    Embracing the aroma of Tradition along the Rhine
    • Business trip
    • Group
    • Small Single Room with View to Rhine River
    • Stayed 3 nights

    We were delighted with the friendly and accommodating staff and the overall quality of the accommodations. However, while retaining some old-world glamour is charming, the rooms' soundproofing could definitely use some improvement.

    The hotel is in a prime location, offering stunning views of the Rhine River and easy access to the charming old town. Guests will find that all major attractions, shops, and restaurants are conveniently within walking distance, making it an ideal base for exploring the area. Breakfast here is excellent, with a wide selection available for several hours, overlooking the Rhine, and the option to dine in the evening adds to the experience. We particularly enjoyed the cosy sitting room next to the reception. It’s beautifully decorated and serves as an excellent spot for meetings and discussions, blending comfort with convenience.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    8.0
    We mostly loved the hotel but did not get much rest with the construction and Christmas Market out front.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no mention in the property description of major street construction going on outside of front door as well as drinking/eating Christmas Market on the hotel street that went on nightly well into the wee hours.

    Great location for walking or accessing the free transportation around the city. Staff were very friendly and helpful.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    10
    Felt as if I was at my home.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the balcony was awesome. Very comfortable rooms and delicious breakfast.

    Stayed in December 2024

Showing 1 - 25

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