Nothing. All was absolutely perfect

Beautiful hotel situated on the river. So cozy and festive. Staff were an absolute delight. Would definitely come back and stay here! Amenities outstanding outside the rooms were a very special touch.

Stayed in December 2023

Wasn’t as clean as I’d have liked it

Very spacious and good little extras

Stayed in December 2023

It would need some proper renovation, although the feeling it’s still quite nice! My room was a single one and unfortunately I could hear my neighbour snoring. It was also very hot.

The property is stunning. Historical building with a lot of nice details that makes it not fancy but with a true character. Those stairs with mirrors, the coffee area at each floor. Everything really nice!

Stayed in December 2023

It's a lovely property with an amazing view. The staff is very polite and helpful. Loved the Christmas market downstairs. Not sure why the property had a rating of below 9. A 10/10 in our opinion.

Stayed in December 2023

Stunning place! … the best 4* in Basel Location is very nice and central on the River I highly recommend this place

Stayed in December 2023

There are no complaints from us except one small detail… the pillows were very soft.

The breakfast was well worth the additional fee.

Stayed in December 2023

Nothing everything was perfect.

I loved everything even before I arrived the team were so helpful with queries I had. This absolute gem of a hotel is perfectly located for enjoying Basel and the Christmas markets. Facing the river on one side and a beautiful historic street with Christmas food markets on the other. Inside the decor is delightful and the staff are fantastic. Warm friendly and extremely helpful. I was lucky to get upgraded to a room with a balcony overlooking the river. And a voucher for a gluwien perfect start to the weekend The single rooms are so comfortable and there is a water tea/coffee station on every floor. Breakfast was lovely with fabulous views over the river. For exploring the city and markets it's perfect easily walkable also right on the tram route. The cost was much less than Colmar which is less than an hour by train. I had an incredible weekend enjoying the markets architecture and history in France and Switzerland. I'll definitely be back and highly recommend a stay here.

Stayed in November 2023

My room was quite small, but I paid a cheaper price as it was a single room so I'm not complaining about it, I knew it would have been small. I could hear some noise from other rooms, doors slamming in the corridor, and from the street below. The hotel is near a few bars and the Christmas market was on when I visited. I recommend earplugs, if your sleep is difficult and you have a room on the street side.

The hotel is very charming, historic Swiss hotel with contemporary design touches and comforts. Cozy fireplace at the entrance and picturesque location near the river and historic kleinbasel. Staff was young and friendly. Bed was comfortable, simple but comfortable room. Really nice herbal teas and coffee station in the common areas.

Stayed in November 2023

It’s Switserland, so it’s expensive.

It’s an old fashioned hotel with young people. Very friendly from a to z. Breakfast is excellent with coffee like it should be.

Stayed in November 2023

I think it was overall a great experience - nothing I would change

The coffee, tea, chocolate and water that was provided complimentary, was a really nice gesture. Also the breakfast was worth to pay for

Stayed in October 2023

Thin walls and creaking floors, so bring your earplugs. Thin pillow and thick quilt in the bed.

Excellent location. Good breakfast. Super friendly staff. Water, coffee, tea and snacks available at all times on every floor. Bed was OK.

Stayed in November 2023

The street-facing rooms are a little bit noisy, as there is a popular bar in the street outside. OK if you like to feel the energy of the city, but not ideal for easy getting to sleep. Next time I will stay in a river-facing room, hopefully they are a little quieter.

This friendly historic hotel is smart but relaxed, has great food and comfortable rooms. The staff and service are excellent. The best part - they have a Wickelfisch in every room, for easy Rhineschwimmen - fantastic!

Stayed in September 2023

Amazing stay! Hotel staff was very friendly, and extremely helpful. Hotel location is at heart of old town and close to the river. Breakfast is excellent value for money. Thanks for making this a happy stay!

Stayed in September 2023

Breakfast not included in the price and it was a bit poor choice. The hotel is in the old building and floors are making sounds when walking - I was on the last floor so nobody disturbed me but I don`t know if below me people hear the sounds or no.

As I had a suit - huge, beautiful, room with a lot of sunlight and beautiful view on the river, nice terasse to enjoy the views. Occitane cosmetics, robe, slippers - very kind staff. Complementary water, coffee, tea and fruits.

Stayed in September 2023

The street below was very loud with people yelling. I may have just been unlucky but it meant my sleep was very poor.

Small but well set up room for what I paid. Excellent location right in the heart of Basel with plenty of restaurants near by.

Stayed in September 2023

Everything was fine

The room was very nice, River view, lovely amenities, exquisite breakfast, soft wonderful linens and professional, very cordial staff.

Stayed in September 2023

No complain

Nice staff and receptionist. Location is perfect. Breakfast is healthy and thoughtful

Stayed in September 2023

The staff were really helpful and friendly. Went out of their way to do anything they could

Stayed in September 2023

Room is a bit small but ok.

Great hotel and location. Fantastic amenities including free Nespresso. Comfortable bed. Swimbag in the room available to use.

Stayed in August 2023

Nothing! Rooms were a bit warm, but the fans helped!

Convenient location, amazing views of the Rhine river, clean and comfortable

Stayed in September 2023

Excellent hotel, value for money, with lots of extras. Kind and friendly staff, very clean. Will stay again.

Stayed in September 2023

Everything was lovely

Stayed in September 2023

Na

Location on River.

Stayed in August 2023

Room was a bit small

hotel with character in great location. Great breakfast buffet. Friendly helpful staff

Stayed in July 2023

Nothing

Coffee/tea corner on every floor with fresh fruits. The view of the Rhine from my 4th floor room. The fan in the room that made it such a great escape from the heatwave. And the Floss festival stage (floating barge) from which one could watch the concerts.

Stayed in August 2023