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Reviews of Krafft Basel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rheingasse 12, Old Town Kleinbasel, 4058 Basel, Switzerland

#23 of 66 hotels in Basel

Guests' Choice

Review Score

Based on 313 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: August 8, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Small Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was too hot. As there was only a small Dyson to cool things down, it was not enough to serve as a proper climate control. I prefer a old fashioned ceiling fan ;) Opening the window at night wasn’t an alternative either as there was a lot of noise from outside. The parking discount (@Lidl) unfortunately did not work.

    Location and historic buildings. The rooms were very nice and well equipped. There was free coffee, water, and sweets on every floor. Even an ironing station on each floor.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    7.0
    Wonderful location, beautiful hotel and lovely atmosphere.
    • Leisure trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    My room was rather small (that’s ok) but it was terribly hot because temperatures were so high. There was a very expensive fan but it was still too warm, maybe an old fashioned fan is actually more effective. It’s not a reason to get airconditioning and I understand it’s a result of high temperatures and reality but I didn’t sleep very well. Not a complaint just a fact.

    Location and building and styling and staff all good!

    Stayed in July 2024

  • Reviewed: July 26, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with View to Rhine River
    • Stayed 1 night
    • Submitted from a mobile device

    Food was very poor in the restaurant.

    Stayed in July 2024

  • Reviewed: June 27, 2024

    5.0
    It was OK
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    No air conditioning. Breakfast was not what I expected.

    The balcony, no carpeting.

    Stayed in June 2024

  • Reviewed: May 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very tired room! Old design bathroom with dangerous shower and weird sink and toilet??! No place to put anything? Beat up furniture. Our friends had a much better room?

    Great location

    Stayed in May 2024

  • Reviewed: March 30, 2024

    2.0
    Restaurant no good this place needs a serious face lift
    • Leisure trip
    • Couple
    • Double Room with View to Rhine River
    • Stayed 1 night
    • Submitted from a mobile device

    Poor service Very basic hotel for the price

    Great location

    Stayed in March 2024

  • Reviewed: March 28, 2024

    6.0
    An OK hotel. Nothing special.
    • Leisure trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    - Interior lightning wasn’t that great. - Internet in the room that I stayed, was absolutely awful. Had to come to the 3rd floor sit out area to surf on my iPad. Even after bringing it up with the staff in Wed. morning, the internet quality didn’t improve. Just gave up.

    Excellently located. 5 minutes to the city center.

    Stayed in March 2024

  • Reviewed: January 3, 2024

    4.0
    Would not return
    • Leisure trip
    • Couple
    • Junior Suite with View to Rhine River
    • Stayed 3 nights

    Odd structure to the room, made it hard to sleep Not 1 English TV station Asked for room service at 8.30pm and was denied, even though the restaurant was full. One lady friendly on reception when we arrived, rest of the staff were not helpful or welcoming

    Great view over the river

    Stayed in December 2023

  • Reviewed: October 12, 2023

    7.0
    Comfortable stay for business. Bit pricey if going for leisure
    • Business trip
    • Solo traveler
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast pretty basic for 20 CHF per day

    Comfortable

    Stayed in October 2023

  • Reviewed: August 28, 2023

    7.0
    Expensive accommodation in a lovely location
    • Leisure trip
    • Couple
    • Double Room with View to Rhine River
    • Stayed 2 nights
    • Submitted from a mobile device

    The cost of the accommodation was over the top

    Location and size of the room

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Way too hot and too loud to sleep with fresh air.
    • Leisure trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    It was way too hot. Outside it was very loud even @1am and there is no AC. That makes ot a bad value for money

    It was clean and located perfectly

    Stayed in August 2023

  • Reviewed: July 13, 2023

    6.0
    Cosy hotel with retro vibes in a pleasant location
    • Leisure trip
    • Family with young children
    • Junior Suite with View to Rhine River
    • Stayed 4 nights
    • Submitted from a mobile device

    Flooring was terrible - creaky on each step meant disturbing partner at night . Lighting was too dim Plug point access not in convenient location Couldn't find any english speaking channels despite there being over 50+ channels

    Location was very convenient for public transport and views v pleasant Plenty of restaurants nearby Bathroom and amenities were great Fantastic coffee at breakfast and good water provision without plastic bottles .

    Stayed in July 2023

  • Reviewed: May 23, 2023

    6.0
    If I had not expected a four star experience and paid less, it probably would have been fine.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms, no amenities, no refrigerator, wi-Fi does not reach the upper floors and no view on backside of hotel. Over priced. Basically a three star hotel in a five-star location.

    The hotel is clean and in a lovely location.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    6.0
    Disappointed
    • Business trip
    • Couple
    • Double Room with View to Rhine River
    • Stayed 3 nights
    • Submitted from a mobile device

    Tired and dusty room

    Location

    Stayed in May 2023

  • Reviewed: April 2, 2023

    7.0
    River facing rooms are good, avoid street side room and bringing your own car.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    the location is poor if you have a car. It is one a narrow one way street and the nearest public car park is a 15 min walk away. it should not be classes as with parking. The street side rooms are small and exceptionally noisy at night from the numerous bars attached to the hotel.

    great location on the Rhine front . very good helpful and knowledgable staff.

    Stayed in April 2023

  • Reviewed: October 30, 2022

    2.0
    Very Poor
    • Solo traveler
    • Double Room with View to Rhine River
    • Stayed 1 night
    • Submitted from a mobile device

    no basic requirements in the hotel like water and slippers and air conditioner

    basic not my standard and booking over rated the hotel

    Stayed in October 2022

  • Reviewed: September 13, 2022

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with City View
    • Stayed 1 night

    There was noise, but it is understandable as there was an annual festivity that night

    location

    Stayed in August 2022

  • Reviewed: September 7, 2022

    5.0
    Fair
    • Business trip
    • Group
    • Small Single Room with City View
    • Stayed 2 nights

    Rooms facing back street are near an old building which is under restoration and the noise is unbearable , starting 7 continuously to 5 PM . Also , rooms are very small and not having , even for a cost , single use sleepers in a 4* hotel is unacceptable .

    Location very good , staff very friendly and professional. Rooms were very clean and cleaning service was always present . Breakfast was fair for 20CHF .

    Stayed in September 2022

  • Reviewed: May 28, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Small Single Room with City View
    • Stayed 1 night

    Although it was written that there is a laptop safe in the room, I was actually given a very small safe that only fits a tablet. The shower head was also blocked and could not be removed.

    Stayed in May 2022

  • Reviewed: May 26, 2022

    7.0
    Overall Pleasant experience
    • Business trip
    • Group
    • Double Room with City View
    • Stayed 3 nights

    Not much breakfast options like hash browns, egg omlette rooms are a bit tight Great location

    Staff was very friendly and helpful both at reception and restaurant during breakfast. location is great

    Stayed in April 2022

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Tiny lift Construction works outside the window River terrace closed if raining, when others were open

    Helpful reception staff Nice continental breakfast Good choice of teas for guest refreshments + fruit River terrace once it was open

    Stayed in May 2023

  • Reviewed: April 3, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Single Room with View to Rhine River
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Small Single Room with View to Rhine River
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with City View
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Junior Suite with View to Rhine River
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

Showing 151 - 175

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