Rheingasse 12, Old Town Kleinbasel, 4058 Basel, Switzerland
#23 of 66 hotels in Basel
Guests' ChoiceBased on 313 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.5
Value for money
8.2
Free Wifi
8.6
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End of dialog contentReviewed: August 8, 2024
Anouk
BelgiumThe room was too hot. As there was only a small Dyson to cool things down, it was not enough to serve as a proper climate control. I prefer a old fashioned ceiling fan ;) Opening the window at night wasn’t an alternative either as there was a lot of noise from outside. The parking discount (@Lidl) unfortunately did not work.
Location and historic buildings. The rooms were very nice and well equipped. There was free coffee, water, and sweets on every floor. Even an ironing station on each floor.
Stayed in August 2024
Reviewed: July 30, 2024
Natascha
NetherlandsMy room was rather small (that’s ok) but it was terribly hot because temperatures were so high. There was a very expensive fan but it was still too warm, maybe an old fashioned fan is actually more effective. It’s not a reason to get airconditioning and I understand it’s a result of high temperatures and reality but I didn’t sleep very well. Not a complaint just a fact.
Location and building and styling and staff all good!
Stayed in July 2024
Reviewed: July 26, 2024
Lee
United KingdomFood was very poor in the restaurant.
Stayed in July 2024
Reviewed: June 27, 2024
Karen
United StatesNo air conditioning. Breakfast was not what I expected.
The balcony, no carpeting.
Stayed in June 2024
Reviewed: May 17, 2024
John
United StatesVery tired room! Old design bathroom with dangerous shower and weird sink and toilet??! No place to put anything? Beat up furniture. Our friends had a much better room?
Great location
Stayed in May 2024
Reviewed: March 30, 2024
David
United StatesPoor service Very basic hotel for the price
Great location
Stayed in March 2024
Reviewed: March 28, 2024
Nurani
Germany- Interior lightning wasn’t that great. - Internet in the room that I stayed, was absolutely awful. Had to come to the 3rd floor sit out area to surf on my iPad. Even after bringing it up with the staff in Wed. morning, the internet quality didn’t improve. Just gave up.
Excellently located. 5 minutes to the city center.
Stayed in March 2024
Reviewed: January 3, 2024
Rhys
United KingdomOdd structure to the room, made it hard to sleep Not 1 English TV station Asked for room service at 8.30pm and was denied, even though the restaurant was full. One lady friendly on reception when we arrived, rest of the staff were not helpful or welcoming
Great view over the river
Stayed in December 2023
Reviewed: October 12, 2023
Vaughan
United KingdomBreakfast pretty basic for 20 CHF per day
Comfortable
Stayed in October 2023
Reviewed: August 28, 2023
Michelle
AustraliaThe cost of the accommodation was over the top
Location and size of the room
Stayed in August 2023
Reviewed: August 20, 2023
Philip
GermanyIt was way too hot. Outside it was very loud even @1am and there is no AC. That makes ot a bad value for money
It was clean and located perfectly
Stayed in August 2023
Reviewed: July 13, 2023
Patricia
United KingdomFlooring was terrible - creaky on each step meant disturbing partner at night . Lighting was too dim Plug point access not in convenient location Couldn't find any english speaking channels despite there being over 50+ channels
Location was very convenient for public transport and views v pleasant Plenty of restaurants nearby Bathroom and amenities were great Fantastic coffee at breakfast and good water provision without plastic bottles .
Stayed in July 2023
Reviewed: May 23, 2023
Wilson
United StatesSmall rooms, no amenities, no refrigerator, wi-Fi does not reach the upper floors and no view on backside of hotel. Over priced. Basically a three star hotel in a five-star location.
The hotel is clean and in a lovely location.
Stayed in May 2023
Reviewed: May 15, 2023
Adrian
United KingdomTired and dusty room
Location
Stayed in May 2023
Reviewed: April 2, 2023
Gwyn
United Kingdomthe location is poor if you have a car. It is one a narrow one way street and the nearest public car park is a 15 min walk away. it should not be classes as with parking. The street side rooms are small and exceptionally noisy at night from the numerous bars attached to the hotel.
great location on the Rhine front . very good helpful and knowledgable staff.
Stayed in April 2023
Reviewed: October 30, 2022
Hessa
United Statesno basic requirements in the hotel like water and slippers and air conditioner
basic not my standard and booking over rated the hotel
Stayed in October 2022
Reviewed: September 13, 2022
Bois
United StatesThere was noise, but it is understandable as there was an annual festivity that night
location
Stayed in August 2022
Reviewed: September 7, 2022
Claudiuprisecaru
RomaniaRooms facing back street are near an old building which is under restoration and the noise is unbearable , starting 7 continuously to 5 PM . Also , rooms are very small and not having , even for a cost , single use sleepers in a 4* hotel is unacceptable .
Location very good , staff very friendly and professional. Rooms were very clean and cleaning service was always present . Breakfast was fair for 20CHF .
Stayed in September 2022
Reviewed: May 28, 2022
Mihai
SwitzerlandAlthough it was written that there is a laptop safe in the room, I was actually given a very small safe that only fits a tablet. The shower head was also blocked and could not be removed.
Stayed in May 2022
Reviewed: May 26, 2022
Gowrishankar
United KingdomNot much breakfast options like hash browns, egg omlette rooms are a bit tight Great location
Staff was very friendly and helpful both at reception and restaurant during breakfast. location is great
Stayed in April 2022
Reviewed: May 16, 2023
Anonymous
United KingdomTiny lift Construction works outside the window River terrace closed if raining, when others were open
Helpful reception staff Nice continental breakfast Good choice of teas for guest refreshments + fruit River terrace once it was open
Stayed in May 2023
Reviewed: April 3, 2025
Paul
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: March 31, 2025
Max
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: March 24, 2025
Farnaz
CanadaThere are no comments available for this review
Stayed in March 2025
Reviewed: March 16, 2025
Ис。
SerbiaThere are no comments available for this review
Stayed in March 2025
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