Hotel iis located a 15 minutes walk from the main station. Room was nicely decorated, tea and coffee facilities provided. Bathroom with complimentary shampoo and soap. Restaurant is located on the ground floor, and offers good food and wine. Breakfast buffet from 6.30 a.m is also available in the same restaurant with a variety of food and drinks. Nearby there is a bus station.

Stayed in May 2022

Service

Location

Stayed in May 2022

Excellent short stay with friendly staff even at odd hours. As to be expected the hotel is on the pricier end of the spectrum but all in all ok value.

Stayed in February 2022

Very warm night’s sleep, even with the window open. AC unit not strong enough. Bedding could do with an update to be more comfortable.

Easy parking underneath the hotel. Room was clean and spacious. Check in was extremely quick and easy. Great view of St Gallen from our room.

Stayed in April 2022

Nothing worth to be mentioned

Comfortable, clean and calm

Stayed in April 2022

Old equipment, felt like the room was made in the 90s and not really renovated.

Complete room, nice bathroom

Stayed in February 2025

Nothing I didn’t like

Close to the center

Stayed in February 2025

Nothing

Clean and well presented.

Stayed in February 2025

The reception should be trained on how to communicate with guest professionally & in English.

The only good thing is the location. It’s close to conference area.

Stayed in December 2024

The gym facility doesn't WIFI connection. Many things has to be asked and uncompleted. No shower gel in the shower room. They don't have anyone who's helping for the luggage. Poor internet connection on the parking garage and we couldn't access to our payment for e-cars charging. The price was high but the service was week. You have to ask everything for. The bathroom was uncompleted materials!

The breakfast was excellent, many choices of food. The coffee machine was really great. Directly access to the casino facility. The room was silent. The staffs was really friendly and the are really helpful.

Stayed in November 2024

Initial impression of room was bad - 3 beds? When I asked to have a different room I was told none were available as the hotel was booked solid but that they could remove the extra bed if I like - which they did. After 2 nights dripping started at about 3 am - enough to wake me up and since no other rooms were available no reason to report. We left towel under AC as carpet was wet, hoped housekeeping would notice and went out for the day and got back later to an even wetter carpet. I reported in the morning and went off for another long day excursion. When I returned no note or info was left but ceiling tile was down, towels on carpet to absorb dampness and window open to air out room. I then went to desk and asked and was told they had a new room for us! So now I need to pack up and move from 3rd floor to 6th. I asked for help or a luggage cart and nothing was available for help, my husband was at a conference and not available to help me which I explained to the person at the desk. New room was nicer than our first room - thank you but honestly I am 74 years old and should have had assistance or at the very least a luggage cart. We made these reservations months and months ago I feel we should have had better accommodations from the start. I took photos of the room should you want to see what I came back to once I reported water problem. Radisson Blu is strongly recommended for location to conference center and you have a Casino attached and that is very attractive to many - with this experience I feel there should have been a better effort to accommodate us or maybe even the room rate should have been adjusted for all the inconvenience.

Staff was very polite -

Stayed in September 2024

Refrigerator did not work.

Stayed in August 2024

Parking was expensive and so was the room in comparison to hotels of similar standard in France. There were no phone charging points which even two star hotels have these days. No bathrobes and slippers. Poor value for money compared to sister hotel in Karlsruhe where we have stayed twice.

Good size rooms and bathrooms. Secure parking but very expensive. Nice staff.

Stayed in August 2024

Be aware, I was charged 75 € for the underground parking. When I complained about this they told me that I should have validated my parking ticket at the reception instead of the ticket machine in the parking lot. I was not informed about this by anyone of the staff. I would not recommend this hotel at all.

Stayed in July 2024

Cleaning must be daily, I stayed two days, there is no cleaning services, even I informed the reception but they told me system issue !! Also after completing payment with online service from booking.com, in reception they ask to pay extra taxes??!! Telephone service not working, so you suppose do everything by yourself. Also we wait almost 40 minutes to prepare suitable room, they guide us to wrong room after we come back to reception , then they check for 40 minutes to find another.

Location of hotel

Stayed in July 2024

nice and comfort room，it is very easy to go to the trainstation(so many buses and bus stop is nearby) staff is friendly and helpful

Stayed in July 2024

No room service, the room floor was quite dirty

Has a restaurant and a cassino, easy access by bus

Stayed in July 2024

My fiancé and I could see the cobwebs in the ceiling just above our bed. The bathroom wasn’t really clean and the decoration was not to our taste.

The sauna

Stayed in June 2024

50 EUR for overnight parking??? Are you kidding me? Is this how you attract tourists to your city?

The location

Stayed in June 2024

Location Cleanliness Quiet

Stayed in March 2024

there should be electrical socket by the side of the bed

Room was very clean, staff were all very nice.

Stayed in March 2024

Dirty bathroom,no soap,dirty spoons, unfriendly stuff, we booked united rooms got separate,kids were scared

Location is good, beds were clean but bathroom was dirty, spoons for coffee were dirty and not washed, there was no soap in the bathroom! I have never seen this before not even in low star hotel! And we asked to have united with a door rooms-we traveled with kids I got confirmation for that ,what we've got was 2 separate rooms! Stuff at the check in was not friendly! I asked him a good restaraunt with swiss food he said it's nothing just raclette with sarcastic face! We found in Google great restaraunts.Why he is there if he hates his job and people? It's the worst Radisson I have been to! And in Switzerland !where you expect cleaness and quality!

Stayed in January 2024

Clean, spacious rooms, stylish, super kind service

Stayed in December 2023

Two years ago I complained that the room has a bad smelly odor and that I could only sleep with an open window. This time they put me in the same room 612 and to my unfortunate surpise the problem was still not resolved. Apparently they don’t even care at the reception and did not take notice since I left the place the day after. The rug needs to be replaced obviously

Stayed in December 2023

Wished we'd stay longer.

Room service dinner was great.

Stayed in September 2023