Klenner 467 , 5550441 Puerto Varas, Chile
#13 of 30 B&Bs and inns in Puerto Varas
Guests' ChoiceBased on 88 hotel reviews
9.0Cleanliness
9.4
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.5
Value for money
9.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2025
Anthea
United KingdomNothing
Lovely hostel, very clean and comfortable. Molly and Mauro go above and beyond and can’t do enough for you. The breakfast has amazing homemade cakes. Mauro offers airport pickup and drop off services as well as amazing treks around the area and is extremely knowledgeable. Fantastic stay and would recommend. Very close to the town centre and quiet location and a great local pub for food and drink at the bottom of the steps!!
Stayed in March 2025
Reviewed: March 30, 2025
Tushar
United StatesThere is only one shared bathroom for a lot of guests. The other bathroom is 2 floors down and very uncomfortable
Stayed in March 2025
Reviewed: March 26, 2025
Helena
United Stateshouse is old and creaky, people. walking on stairs could be noisy
it is nice to meet other travels. staff and owners were very helpful
Stayed in February 2025
Reviewed: March 25, 2025
Martina
Czech RepublicEverything was good. I would definitely recommend this accommodation.
Stayed in March 2025
Reviewed: March 6, 2025
Helena
United StatesCreaky house, a little noisy
Location was good. Short walk to center via stairs. House is old and charming. Lots of budget travelers. For solo traveler it was nice way to meet people
Stayed in March 2025
Reviewed: February 23, 2025
Z
United StatesComfortable catering to all levels of travelers . Included protected parking Good options for breakfast
Stayed in February 2025
Reviewed: February 15, 2025
Ben
United KingdomNot really complaints, but some of the upstairs floorboards were quite creaky which may disturb light sleepers. The private shower / bath was quite compact - may cause problems with larger people.
Really comfy beds, spacious rooms, clean throughout, helpful staff, relaxed atmosphere, good location. Plenty of space in the comfortable communal areas. Well stocked kitchen.
Stayed in January 2025
Reviewed: February 2, 2025
Zdenek
Czech Republic1. Overpriced hostel. 2. Weak WiFi 3. The shared bathroom was not clean and very often occupied. 4. They request a credit card (not a debit card) which was not clearly mentioned in the fine print. Only in Chile it has happened. I had to go to my bank and apply for a credit card. 5. In the end, the payment was in cash. A big discussion about USD notes "in good condition". Even getting the notes from my bank, they didn't accept some notes. So it means "in perfect condition" when paying in cash with USD notes.
Centrally located. Some staff very helpful, other staff not helpful.
Stayed in January 2025
Reviewed: January 26, 2025
Sile
IrelandNothing
A very warm and welcoming place. Good coffee and a Delicious healthy breakfast.
Stayed in January 2025
Reviewed: January 20, 2025
Ziqian
ChinaThe wooden floor can be a little bit noisy if other guests move around at night.
The location is really close to the lake so you can chill by the lake anytime you want. The bed is comfortable and the hot water in the bathroom is easy to manage. The staff are friendly and speaks variety of languages. I like the common area, which is cozy and lovely.
Stayed in January 2025
Reviewed: January 8, 2025
Sile
IrelandVery cozy and clean
Staff were very friendly and accommodating
Stayed in January 2025
Reviewed: December 23, 2024
Enrico
ItalyNice cozy house
Stayed in December 2024
Reviewed: December 12, 2024
Daryl
AustraliaHelpful, friendly staff.
Stayed in December 2024
Reviewed: November 18, 2024
Frankie
United KingdomTeam were incredibly helpful and booking activities with recommendations. Very comfy beds too!
Stayed in November 2024
Reviewed: November 8, 2024
Philip
United KingdomNothing
Wonderful hostel with distinct Nordic feel and atmosphere. Fantastic staff and owners. We only stayed for one night, unfortunately, so didn’t have the opportunity to take advantage of the many excursions they offer.
Stayed in November 2024
Reviewed: November 7, 2024
Sheila
United KingdomVery clean and comfortablle, nice old wooden house
Stayed in November 2024
Reviewed: July 30, 2024
Felix
United KingdomRooms have poor heating and hot water was not hot enough for a shower.
Good location
Stayed in July 2024
Reviewed: July 12, 2024
Mareike
Germany/
The owners were extremely nice, everything in excellent condition. We were the only guests during our stay, so we chatted with them frequently. The breakfast also is excellent, you can choose every day what you like and the coffee us excellent as well. I would recommend the porridge:). During winter, the place also has central heating meaning you will stay warm.
Stayed in July 2024
Reviewed: July 2, 2024
Alessandro
ItalyTradicional charming wood house
Stayed in June 2024
Reviewed: March 29, 2024
Geraldine
United KingdomYou can hear people walking around and up and down stairs quite loud but I guess it’s an old house with wooden floors
Well situated close to town centre
Stayed in March 2024
Reviewed: March 20, 2024
Alexander
United StatesWonderful and friendly owners and staff! very cozy and clean and comfortable interior. owners certainly put In a lot of thought and effort to make this place very hospitable. I would definitely stay again.
Stayed in March 2024
Reviewed: March 5, 2024
Maria
NorwayBeautiful house turned into hostal, comfortable rooms and perfect location in a quiet, calm street. Malin is a wonderful hostess and the breakfast is very tasty. Highly recommend!
Stayed in March 2024
Reviewed: March 3, 2024
Kirsten
United StatesThe only thing I felt was missing would be some sort of coffee maker for the guests to use in the kitchen.
Lovely, clean hostel within walking distance from downtown. I was truly pleasantly surprised by how clean and organized the hostel was, including the kitchen. I’ve stayed in plenty of hostels over the years, and this was definitely one of the cleanest and most well organized.
Stayed in March 2024
Reviewed: February 25, 2024
Said
SwitzerlandThe high price of the rooms and breakfast
The location, the staff, the cleanliness of the room and bathroom
Stayed in February 2024
Faliraki, Greece
Kościelisko, Poland
Čeladná, Czech Republic
Lima, Peru
Potos, Greece
Milan, Italy
Kenting, Taiwan
Polmak, Norway
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content