Stepanska 40, Prague, 110 00, Czech Republic
#47 of 566 hotels in Prague
Guests' ChoiceBased on 1030 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.0
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 27, 2025
Sahab
United KingdomHigh standards
Was great close to everything Location
Stayed in January 2025
Reviewed: January 27, 2025
Stephanie
United KingdomNothing!
I booked this hotel for two nights as a present to my boyfriend for his birthday. The staff did an excellent job of making it feel like a special occasion. They were very warm and friendly and prepared extras in the room for his birthday. It was a very nice room and very clean. I would 100% go back again. They were so lovely and welcoming.
Stayed in January 2025
Reviewed: January 27, 2025
Janaina
United Arab EmiratesThe isolation in the room wasn't very good. We could listen to the guests upstairs walking, and they were quite noisy.
Nice staff, clean bedroom, comfy bed, and nice breakfast.
Stayed in December 2024
Reviewed: January 23, 2025
Alessia
AustraliaAbsolutely nothing - I will definitely be staying here again!
This hotel completely exceeded our expectations! The room was incredibly spacious, with a modern design and up-to-date facilities. Situated in the heart of the city, it was easy to walk to tourist attractions, shops, and restaurants. The staff were extremely helpful, even recommending fantastic local cuisine and restaurants that added to our experience.
Stayed in January 2025
Reviewed: January 21, 2025
M
SpainThe modern art which is in the hotel now, doesn’t match with the traditional style of the building
The best hotel in Prague on a fantastic location, close to bars, restaurants and all amenities. This hotel has a great staff, and we felt very welcomed! As we visited this hotel many times before, now after the renovation it’s a full 5 star hotel. The rooms are space-full and spotless clean! David Vorel from the reception gave us an upgrade to the penthouse suite, which was fantastic!
Stayed in January 2025
Reviewed: January 20, 2025
Zoe
United KingdomOur air conditioning didn’t go lower than 23°, we had 3 rooms and 2 of the rooms didn’t work. We asked for it to be lowered and only our son’s room got adjusted with cakes as an apology which was a nice touch but my room was still the same. Apart from that a fabulous hotel.
Very good location and lovely people
Stayed in January 2025
Reviewed: January 19, 2025
Amarachukwu
NigeriaLocation, Paintings and Art Work.
Stayed in January 2025
Reviewed: January 17, 2025
Paula
United KingdomGreat Location, staff were all really friendly and helpful!
Stayed in January 2025
Reviewed: January 15, 2025
Aya
IsraelGreat hotel. Beautiful and spacious room, clean, excellent shower. The staff is professional and attentive. Walkable everywhere, central location but quiet, which was perfect for us.
Stayed in January 2025
Reviewed: January 14, 2025
Marina
MoldovaVery friendly and inviting atmosphere. All the workers were very polite and kind to us, by helping us with our luggage and by bringing a bed and a bowl for our dog. The room was very comfortable and spacious, comfy beds and good amenities.
Stayed in January 2025
Reviewed: January 13, 2025
Elad
Israelnoting
everything, the room, the hotel, the location, the great breakfast with spacial dishes (and good buffet), also the room was very equipped. the staff was nice, kind, polite, and always wanted to help (even let me use the gym after I checked out). Basically, it's a great experience and very good value for money hand down
Stayed in January 2025
Reviewed: January 11, 2025
Jeffreyowusu
United KingdomLocation is absolutely strategic to walk around, walkable distance from a lot of hot spots. The national museum is just up the street. The late bar is also very handy.
Stayed in December 2024
Reviewed: January 7, 2025
Marijo
MontenegroEverything was gorgeous. The staff was extremely polite, also very helpful. The breakfast was amazing. The rooms are very nicely decorated. And for tue end, location is top notch. For every recommendation 😊
Stayed in January 2025
Reviewed: January 6, 2025
Alice
United KingdomA change up of the breakfast options & the coffee wasn’t too good.
You cannot beat the location for sightseeing, bars and restaurants. The property itself is very elegant, the room is modern with a comfortable large bed and rainfall shower. The breakfast is great with many options, but as other reviews mention, it is the same each day. The cocktail bar attached to the hotel is GREAT, I’d recommend the champagne punch and Carol II. I hope to return to this hotel in the future and look out for others in the Almanac chain.
Stayed in January 2025
Reviewed: January 5, 2025
Sara
BahrainNothing
Great
Stayed in December 2024
Reviewed: January 4, 2025
Malvika
United Arab EmiratesThe hotel concierge booked a terriblle and unsafe car service for Me from the hotel to airport when I was leaving - the car company was liftago . the hotel staff refused to pay to the car company directly even though I requested them to. The driver of this car service turned out to behave like a threatening goon and charged me more than the price fixed with the hotel. He was also blackmailing me by refusing to give me my luggage at the airport and was racist towards Arab and Indians. He had anger issues and was a fraud. The hotel didn’t do anything much to rectify their mistake. Disappointing experience at the end of the day and hence I would not recommend this hotel, the City and car company if you’re a female traveler.
Great location to visit tourist sites in Prague Nice room and lobby Good bathrooms and good showers :) Good breakfast Friendly and helpful staff at breakfast and at the reception
Stayed in December 2024
Reviewed: January 2, 2025
Igor
IsraelBreakfast was excellent. But during all 6 days the same dishes . I think some variety would be great. The room was comfortable, silent and functional. The location is great: close to any place
Stayed in December 2024
Reviewed: January 1, 2025
Helen
IrelandLocation
Stayed in January 2025
Reviewed: January 1, 2025
Fahad
KuwaitThere were many noises after 11 pm
The location is great
Stayed in December 2024
Reviewed: December 30, 2024
Zhang
United KingdomFriendly and helpful staff, convient location to most places.
Stayed in December 2024
Reviewed: December 29, 2024
Steven
United KingdomClean, bright, comfortable, professional and friendly staff, great breakfast and exceptional bar with very friendly and knowledgeable bartenders.
Stayed in December 2024
Reviewed: December 28, 2024
Bilal
United Arab EmiratesNear every thing no need car you can walk around
Stayed in December 2024
Reviewed: December 27, 2024
Meuy
United StatesI could hear the room next door walking. The bed could be softer.
Breakfast was great. I loved that you can order from the a la carte menu free of charge. My go to was their strawberry smoothie, some melon fruits, pancake, sausages, hash brown and the eggs Benedict or avocado toast! They offer sparkling wine for breakfast as well. Good counterspace in the bathroom for the girlies. Love the slippers, rainfall shower was very nice, heated bathroom floor, the design of the closet/fridge was very neat. The staff was friendly. I already recommended this hotel to some friends!
Stayed in December 2024
Reviewed: December 27, 2024
Ronen
IsraelSound isolation could be better. Kept hearing noise from the street through the night.
Perfect location, very nice room, best shower I’ve ever had in a hotel room. Excellent breakfast.
Stayed in December 2024
Reviewed: December 27, 2024
Joanne
United KingdomN/a
Great location and lovely staff
Stayed in December 2024
Redditch, UK
Honolulu, US
Blumberg, Germany
Jyväskylä, Finland
Feldberg, Germany
Los Angeles, US
Oyster Bay, South Africa
Pisa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content