Although we fully enjoyed our stay and rated the overall experience with the highest grade, there are two minor areas that could be improved: 1. Elevators – They felt somewhat slow and lacked sufficient capacity, especially during peak hours like breakfast time. This led to longer waiting times, though it wasn’t a dealbreaker for us. 2. Car Charging Management – With only two wallboxes (10 kW/h) for the entire complex and a manual system for handing out charging cards (just two cards per hotel), there was no real control over the charging process. As a result, some cars remained parked overnight without actively charging or having finished long before. This setup isn’t very convenient if you rely on charging your car, so having an alternative plan is advisable.

We've thoroughly enjoyed our weekend stay (family 2+1). The whole service/staff was outstanding and the meals at the hotel restaurant were excellent. The wellness facilities were nice, the massages were at a professional level. The children's playground and virtual room were a great bonus for our child.

Stayed in February 2025

There was an issue on check-out, somehow my room was charged for the services I didn’t use, but it was solved after some time.

Comfortable stay, spacious apartments, everything clean and fresh.

Stayed in November 2024

SPA is a bit too small

Very nice apartment. Very good parking. Extraordinary restaurant.

Stayed in January 2025

Wellness could be a bit cheaper or same price for 1.5h. More fresh fruits for breakfast

Room, restaurant, wellness

Stayed in January 2025

• Mold on the walls • Silverfish • Lack of English language skills among some of the staff • Drafty windows letting street noise in • The fact that the sauna is charged for hotel guests

• Quite good breakfasts • Apartment’s equipment • Location

Stayed in January 2025

Great place for families with small kids - additional ski room included in price, menu for children in hotel restaurant, optional spa&wellness - hotel overall really clean and silent, located in the centre of Pec, so we didn't have to walk much to get anywhere, everything was within arm's reach. Helpful receptionists were always ready to give advice.

Stayed in January 2025

Nothing.

Amazing hotel with a beautiful view from the window in an awesome location, and super dog-friendly. There was even a welcome snack, towel, and bowl for a dog. It was so cute. The terrace was awesome. Good breakfast with many options. We got a free room upgrade, and it was so awesome. Nice kids playground outside and kids room inside.

Stayed in June 2024

A/C missing in the rooms, in hot days like these we had not less than 27 degrees in the room, even in the night with opened windows. Breakfast could be more variable, every day the same…

New modern hotel in centre of Pec pod Snezkou.

Stayed in September 2024

Amazing apartment, very comfortable, well equipped, fantastic breakfast, dog friendly, super nice staff. During my stay the hotel offered also a yoga programme which was fantastic, very professional. We shall be back!

Stayed in August 2024

The hotel is new, well positioned within the village and has amazing staff. However, it's very family-focused, so be prepared for ever-present screaming kids.

Stayed in August 2024

Delicious food, cozy apartments

Stayed in August 2024

N/A

New, clean, very nice apartment, location, breakfadt

Stayed in July 2024

I am satisfied with everything, very tasty breakfast, very clean rooms, very comfortable.

Stayed in July 2024

Can get a bit hot because there is no A/C. I'd like the hotel to have a pool.

Great location. A lot of room to store your stuff in the apartment and everything you need was there. Awesome service for dog owners and very dog friendly. They have their own supermarket so you can get what you need. Nice wellness and game area. Great staff and amazing breakfast. Also parking was good and easy. Staff did everything they could to meet our demands.

Stayed in June 2024

It’s not a minus, but a swimming pool would have been perfect for this place

Very spacious and suitable for families with kids (they even have a playground inside for kids and lot of activities where you can leave you kid so you can have some quiet time) & pets. Breakfast amazing! All exceptional!

Stayed in June 2024

Awesome place. Everything was great

Stayed in June 2024

We loved the wellness and it was awesome they had the great spa deal. Also the stuff was amazing and helpful. I would definitely recommend.

Stayed in April 2024

Nice food, not far from slopes

Stayed in December 2023

That the double bed had 2 mattresses. It was uncomfortable to sleep as a couple in it and to be intimate.

The location and style

Stayed in December 2023

Everything was perfect

Stayed in November 2023

nothing

I really enjoyed my stay at the hotel. Everything was very clean and cozy, the apartment was thought out to small detail. The wellness center was lovely (3 saunas, jacuzzi), located directly in the hotel, almost empty during November. I also enjoyed a nice classic massage by Iryna. The parking in the garage was comfortable. The hotel restaurant is very good, maybe a little bit too expensive. The hotel staff was friendly and helpful!

Stayed in November 2023

The breakfast was not prepared for people with a plant-based diet. Last time there were more options. And this time, the only things labeled Vegan were - vegetables (seriously??). There is only a variety of meat and eggs, but not plant-based food. If we had not had breakfast experience from our previous stay at this place, I would not have judged it. But, we know that the hotel could be better at it.

I like the room, the view, and all the hotel's facilities. Also, we asked to park our car in the hotel's parking for an extra few hours, and the receptionist allowed us to do so without an additional fee. It's our second stay at this hotel and we have enjoyed it.

Stayed in September 2023

A bit more sound-proofing on doors, ceilings. Walking through parking garages to other parts of the hotel was a bit confusing.

Beautiful, modern apartment-style hotel with a comfortable restaurant, play rooms for kids and easy access to the amenities in town. Well-laid out apartment with ample space for families. Dog treat, maps of walks in the area with pets and cover for couch were all nice touches.

Stayed in September 2023

Wellness has extra cost and is in my personal mind a bit too pricey for the "hotel wellness", however as a hotel guest you will get some discount. Last but not least a safe for your valuables was missing. However that's a surplus. All in all we can clearly recommend the Hotel.

Studio with a small kitchen, including kitchen basics like plates and mugs etc and balcony, and a separate sleeping room, very very nice. The village supermarket is in the same building, so it is easy to get some stuff if required. Also parking was included. Hotel Restaurant is very nice as well, the breakfast is very good, unless you are vegan. But you can book without breakfast if you have the apartment and have your own vegan breakfast.

Stayed in September 2023