Excellent location for the city. Friendly and helpful staff. Very clean. Would happily stay there again.

Stayed in January 2025

The room service was quite mediocre. We asked multiple times for room service and they constantly ignored our request

The hotel has a fantastic location and the rooms are quite comfortable

Stayed in December 2024

Regular room cleaning was not there.

Good breakfast, we have YouTube and Netflix on tv for entertainment , location is good

Stayed in December 2024

Location Breakfast Clean

Stayed in November 2024

Cold room and bathroom at the time of my arrival The fan in the bathroom working together with the light only - all the heat went out in no time

Good location, great breakfast, cleanliness, staff, wifi

Stayed in October 2024

smallish rooms

Very well located close to Tram and metro station, shopping and eats Decent healthy breakfast

Stayed in October 2024

Nothing.

Great value. Centrally located. Clean. Friendly staff.

Stayed in October 2024

Nothing.

Location very central. Very clean. Staff very friendly. Fantastic value.

Stayed in October 2024

Breakfast was reportedly NOT included with our booking. Initial adjoining room had no AC. We asked for a new room WITH AC and they provided one.

We needed two rooms for four people and were assigned adjoining rooms

Stayed in August 2024

Breakfast could be better - juice was more water than juice. And some of the baked goods were so hard that my girlfriend nearly broke her retainer on it.

Location is convenient, close to underground and tram stations. Rooms are spacious and practical. Personnel was friendly and helpful. View is just to the inside of the block - nothing to bother us.

Stayed in July 2024

The shower only pointed horizontal and couldn’t be adjusted, therefor we couldn’t have a proper shower; we had to hold it, instead of standing under it.

The staff were very friendly and helpful. The property was also in a great area with lots around, including easy ways into the main areas.

Stayed in July 2024

We stayed here to attend an event at Prague Congress Centre and Clarion suited our location and budget but was also close to the Old Town and Metro. The rooms in Clarion are a little dated, but they are clean and I slept well even though the beds and pillows were quite soft. The breakfast was really good and had early starts and late finishes which suited us. The staff were very friendly and thoughtful.

Stayed in July 2024

Parking was a bit problematic because we had to park at a sister hotel and walk to our location. The parking spot wasn't cheap either, even considering Prague pricey standards.

Great location. Within a walk from the historical center. Lots of nice cafes in the vicinity if you choose against having breakfast at the hotel.

Stayed in May 2024

Don’t have parking

Stayed in May 2024

Pillows, but we asked for additional one and that’s was ok. Also we didn’t like two separate beds instead one big.

Staff, location, room, small fridge, comfy mattresses.

Stayed in April 2024

There were only small downsides. 1. The pillows were really uncomfortable. 2. For families who will sleep connected beds, there is a small risk of your “middle sleeper” can fall in between 😂

The hotel and the location was great. It was really close to public transport. Even if it’s located at Prague2 zone, it’s just next yo Prague1 zone. The staff was very kind and informative. The best advice I get from Adam was, if you stay in there at weekends, the parking places on the street in front of the hotel is free of charge and you can save tons of money over the parking 😎

Stayed in March 2024

It is close to the metro station. The breakfast is bountiful, delicious and fresh. The WiFi connection is stable. The ambience is clean and tranquil.

Stayed in March 2024

Needed a double bed.

Eco friendly

Stayed in February 2024

Pillows were terrible.

Friendly & helpful staff. Good size rooms & very clean. Quiet. 20-minute walk from old town, 25 minutes to Lesser town. Super close to a useful main tram stop, which means it is super easy to tram to old town. A wide selection of takeaway food options within 1 minute walk & a small tesco supermarket 2 minutes walk down the road. Very convenient location just outside old town.

Stayed in January 2024

On Christmas Day I tried to iron my brand new dress and the iron was so old it burnt my dress completely in less than a second I tried to raise a dispute with a hotel but they didn’t want to reimburse me which is a shame really because I was left without a dress on Christmas Day and the dress was brand new with the tag on. Having an iron like that is concerning due to the safety rules.

The property was in a very good location it was clean but it could be better looked after. The staff was helpful we had earlier check in and that was very helpful.

Stayed in December 2023

Fantastic location. From the airport, just a bus to the main station and one metro stop away. Very close to the 22 and 23 trams that take you into the tourist parts of Prague. Very clean rooms and very friendly staff.

Stayed in January 2024

The design is probably a little dated, but if you're up for a comfortable night, this is an amazing one.

Excellent front desk customer service by Pavlov (not sure if I spelt correctly). He made sure everything was explained clearly upon check in, ensured we knew our way around especially due to the Xmas holidays. Wonderful hotel and comfort.

Stayed in December 2023

Our room didn't have proper windows and also they weren't clean.

It was warm, the room and the bathroom were spacious. The staff were nice and helpful. Breakfast was 10/10.

Stayed in January 2024

The rooms on the last floor haven’t normal windows, only velux, they are very small and situated under the roof. It is not comfortable for me. No slippers and bathrobes in the room, no conditioner for the hairs, definitely not 4 star hotel. in the breakfast we were waiting for the table, because it was overcrowded. For our small dog we were charged 25 euros for one night. The biggest amount we’ve ever paid, but we weren’t provided with anything for this price- no bowl, no coach etc. We’ve booked the room for three person - 2 adults and one child 11 y.o., but at the check-in we were offered to pay extra 30 euros for the the extra bed, or sleep in one bed which wasn’t in real one bed, but two placed together, thus it was uncomfortable.

Location, very clean

Stayed in December 2023