great location, easy access to tram and metro, just 2 minutes walking distance to the tram and metro station. authentic food restaurants are nearby. very helpful and pleasant staffs. check in was very fast. breakfast was very nice

Stayed in July 2022

Our air conditioning didn’t work and it was about 30 degrees outside!

Very nice and helpful personal and a central location.

Stayed in July 2022

location was excellent, room was very comfortable! very good value for money.

Stayed in July 2022

Superb location, very helpful staff. Had a very comfortable stay for our family

Stayed in July 2022

There was no TV Net conection

Stayed in June 2022

they do not clean the room or make the bed. very unusual

Stayed in June 2022

room, we were allocated a wrong room. Gone there and someone was already in, sleeping. Embarrassing experience. Came back to reception. They understood the issue and changed the room. This happened at 1pm in night!!

breakfast was good. seating arrangements were quite flexible and spacious. Option of food was good. Though they do not have a restaurant with the hotel which would make this perfect!

Stayed in May 2022

Reception staff were exceptional, very helpful and accommodating... nothing was too much of a trouble... but some of the breakfast staff... one lady stood there like a guard and took our crockery away without asking if we finished or not plus had a face like a thunder ... not sure she could speak any usual language but seemed out of place in otherwise great hotel x

Stayed in June 2022

Very hot and sticky in the fifth floor.

Very good breakfast. Friendly staff!

Stayed in June 2022

We could not open the windows. I do not know the reason. Even though we paid the entire amount for 1 room, the hotel tried to retriger the same amount once again, on the same date when we arrived, before our check in. It was good that we did not have the amount on the card.

Breakfast was delicious, good for all the needs. Room was clean, bathroom was spatious and very clean. Once in 3 days they were coming to change the bed lines towels, or they changed them upon request. We had AC, fridge, hair dryier, ironing machine, safe box, electric kettle, coffee and tea, in the room.

Stayed in June 2022

Hotel has great location not far from main railroad station and from the city. Near by subway station is big plus. Breakfast was good. Facility was nice and clean.

Stayed in June 2022

Absolutely no complaints.

Conveniently located, clean and comfortable.

Stayed in April 2025

Extremely unhelpful staff at the reception. Bad attitude. I booked 2 equal rooms each for 2 adults and 9 year old kid. The hotel provided a foldable bed in only one of the rooms. We asked for the same in the other and they said they want additional payment of 40 EUR for the bed. Than explained they made a mistake by providing an additional bed in one of the rooms. Although the booking is for a family their policy is not to provide a bed for child, but to ask for additional payment. The difference in the room price between booking for 2 and for 2 plus a child is exactly 40 EUR, but it doesn’t include towels, sheets and bed for the child. Just breakfast. In the booking confirmation it says that double room has 2 beds 90-130 cm. Actually beds are 80 cm. The parking is located 450 m away from the hotel. When arriving at the hotel they handle you a paper with address and let you find it by yourself. Reaching the parking by car it takes more than 15 min due to one way streets and detour that has to be made. So do not consider it a hotel with a parking.

Room was clean. Location close to center

Stayed in April 2025

Hotel room small, cleaning each day was shocking we stayed a week and it was only properly done once 😕 breakfast was pathetic, asked for porridge one morning to be told no 😯 chef can't do that. Selection of foods from weekend to weekday showed a fast difference, not constant at all. Waiting staff not very friendly. Two guys on reception was great, very helpful and couldn't do enough for us. Location was great, very near transport stations. We have stayed at this hotel before, but sadly we have seen a very big decline overall, such a let down.

Stayed in February 2025

No cleaning during stay

Breakfast

Stayed in February 2025

Nothing

Location

Stayed in December 2024

Room cleaning service

Location, room, breakfast

Stayed in December 2024

Pillows awful, bedding and towels smell really bad. Agreed with the three day clean but even that wasn’t done, cleaning was appalling. There is a bar but it’s closed. Vending machine instead-nothing in the mini bar and would ditch bedroom carpets if you aren’t going to clean them properly. Rooms are tired I think. Booked a superior room so thought it would overlook the square. It didn’t.

Breakfast and reception staff lovely, breakfast great. Like the eco ethos. Location is great too. Prague is lovely

Stayed in December 2024

The breakfast was excellent.

Stayed in October 2024

Very old hotel

Good location

Stayed in July 2024

Friendly staff at reception. Cozy clean room. Convenient location to the center. Close to bakery and stores.

Stayed in August 2024

Maybe the gap in between the beds, as our sausage dog kept falling into it😆

The staff were so friendly and nice (shoutout to Pasha!!) and the breakfast was very tasty, with unique options compared to average hotel breakfast as well as different varieties each day. For example grilled aubergine and spicy harissa.

Stayed in August 2024

Location

Location

Stayed in May 2024

There's nothing about this hotel that we didn't enjoy. The only thing we may have wanted was extra pillows, as we usually sleep with 2 each.

The room was much larger than we had expected, with great space. We only stayed one night but could easily spend a week plus as there was enough space not to trip over each other. The beds were also very comfortable. The breakfast was amazing - a great selection for all dietary needs. It was a short walk to the train station. We walked through a market in the morning. We'd highly recommend this hotel.

Stayed in May 2024

The mattresses are not very comfortable, but after long walks you fall asleep without problems. Extra bed for an additional cost for a child, which is not indicated in the order and must be paid separately.

Very good location, in the center but quiet, near to the metro and tram station, good breakfast, helpful staff, stable good WiFi, nice big bath, clean. Prague is very beautiful.

Stayed in May 2024