Hradební 9, Prague, 110 00, Czech Republic
#409 of 569 hotels in Prague
Guests' ChoiceBased on 474 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
8.5
Value for money
7.9
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 19, 2023
Serene
MalaysiaBreakfast was excellent. Room cleaning procedure was good. Location was excellent, easy to get public transport to and from airport. Staff assisted with weighing luggage.
Stayed in November 2023
Reviewed: October 15, 2023
Patrick
IrelandBed wasnt comfortable
Breakfast was good with variety of foods
Stayed in October 2023
Reviewed: October 3, 2023
Shirley
PortugalAC not cooling well. The hotel premises, rooms and towels etc. had a weird smell the lingered everywhere.
Sizeable room. The AC was not working and so they moved us to a better room
Stayed in August 2023
Reviewed: September 16, 2023
Deena
United StatesLoved the topside terrace
Stayed in September 2023
Reviewed: August 16, 2023
David
CanadaRoom was too small
Stayed in August 2023
Reviewed: July 31, 2023
Elad
IsraelGreat breakfast.
Stayed in July 2023
Reviewed: July 30, 2023
Saxon
United Statesnothing. great stay.
rooms were comfortable, the included breakfast was very good, lots of offerings. WiFi was fine. The front desk staff were very kind and informative. It was easy to get to via tram from the airport, would stay again. Proximity to sites of interest, tram lines… great spot.
Stayed in July 2023
Reviewed: July 24, 2023
Shitij
NetherlandsRoom cleaning should be done more frequently
Location very nice, 5 min walk to old town square and 5 min from the port from where we can take the boat ride. Breakfast good with various options even for vegans. Room good just that they do not clean it everyday, they just replace the towels and room cleaning is done once in 3 days. My flight got cancelled so I reached on the next day from my booking. However, the staff was very nice and they refunded me the money for the night on which I could not arrive, as the flight cancellation was not in my hands. We could also use the microwave at the reception for my small kid at any time
Stayed in July 2023
Reviewed: July 19, 2023
Rudolf
SlovakiaIts giving 20th century with hints of remodeling. For just a small price (20%~) bump you can afford being in one of the most luxurious hotels in Prague. This is exactly what foreigners imagine hotels in Prague look like. Overall the windows were dirty from the outside, there was a lot of dust and alltogether it just gives a completely different vibe than it does on pictures. Its giving grandmas house.
The staff is amazing, especially Oksana in the dining area. The breakfast is also maybe the highlight of the hotel.
Stayed in July 2023
Reviewed: July 18, 2023
Anne
AustraliaFriendly staff , clean rooms , good selection at breakfast
Stayed in July 2023
Reviewed: July 17, 2023
James
United KingdomI think it was slightly over priced
Good location, very clean large room, and friendly helpful staff
Stayed in July 2023
Reviewed: July 17, 2023
Colin
BulgariaFor the price of our suite we where supposed to have a private breakfast area to eat ,unfortunately we did not have this option as the dining area was full
Room was good , main tv in lounge could not access HDMI ports.
Stayed in June 2023
Reviewed: July 15, 2023
Albert
UkraineWell, if there was proper room service. The staff was nice but it was hard anything in the room but some ice for the champagne we bought ourselves. That kind of terrace does need some elegant room service.
The terrace is what our room and this hotel were about. Amazing views. So much space, all for you. The location is great, as it is in between nice and different neighborhoods.
Stayed in June 2023
Reviewed: July 8, 2023
Prerana
AustraliaI loved the overall experience. Could have been better had there been a 24 hour restaurant.
Very nice hotel at the edge of the old town. Rooms are very classic looking, clean and well maintained.
Stayed in July 2023
Reviewed: July 4, 2023
Steve
United KingdomDuvet too small for bed.
Location was good breakfast OK enough choice
Stayed in July 2023
Reviewed: June 25, 2023
Lidia
United Statesfew outlets available, didn't find USB to charge telephone
The staff was very friendly and helpful. The breakfast excellent. The location convenient and calm.
Stayed in May 2023
Reviewed: June 22, 2023
Omar
Lebanonnone
location
Stayed in June 2023
Reviewed: June 13, 2023
צבי
IsraelThe room wasn't clean !!!
Stayed in June 2023
Reviewed: June 9, 2023
Guillermo
ItalyThe building and the hotel style obviously date from the Iron Curtain days.
The hotel is located within walking distance to the city’s main tourist attractions and also very close to the EUSPA HQs.
Stayed in May 2023
Reviewed: June 3, 2023
Whelan
IrelandRooms were very dated. Needs a face-lift but was clean. And tv didn't have any English channels
Location is perfect. Best thing about the hotel. Breakfast was good.
Stayed in June 2023
Reviewed: May 26, 2023
Anat
Israelbathtub was high, u need to claim in order to get in to tub. getting out the tub was dangerous because of the height, first time getting out the tub I heart my foot. no hair cup, hand soap in the bathroom, bathroom was clean but felt like 2 star hotel.
location and breakfast
Stayed in May 2023
Reviewed: May 21, 2023
Kristinnthor
IcelandThe bar closed earlier than it was supposed to on a friday night
Stayed in May 2023
Reviewed: May 21, 2023
Sofia
SwedenThe only downside was they did not clean the drinking glasses/cups we had used, so in the end of the trip we did not have any clean glasses/cups.
The suite was great, the breakfast was good. The staff was really good and upon my request provided some wine and snacks on the room to celebrate my mothers 60th birthday.
Stayed in May 2023
Reviewed: May 20, 2023
Kenneth
GermanyOnly thing I didnt like was the water in the orange juice machine. I guess this is normal but prefer fresh squeezed juices.
Number one thing was locatuon. And the staff were very friendly. Helped out with parking.
Stayed in May 2023
Reviewed: May 11, 2023
Karen
United StatesDesk staff was very helpful!
Stayed in May 2023
Kyleakin, UK
Aix-en-Provence, France
Krakow, Poland
Lisbon, Portugal
Troy, Canada
Pitsidia, Greece
Marsh Harbour, Bahamas
Ranna, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content