Hradební 9, Prague, 110 00, Czech Republic
#408 of 568 hotels in Prague
Guests' ChoiceBased on 478 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
8.5
Value for money
7.9
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 11, 2025
Amy
IrelandBreakfast room is small and crowded. Some occasions during my stay, I felt rushed which is understandable given how small the room is and high volume of guests.
Loved the location, very central. Room was spacious, comfortable and facilities excellent.
Stayed in December 2024
Reviewed: February 8, 2025
Alicia
United KingdomIt was an old building and rooms could do with a refresh. Could hear everything in the room above them stomping around etc, and hear everything in the rooms around as well. Shower was temperamental and had to have a cold shower one morning. Breakfast was ok, I’ve had better. Had to ask for more pillows but seems to be the common thing in Europe to be stingy on the pillows.
The location was good
Stayed in December 2024
Reviewed: January 30, 2025
Ali
TurkeyAbout the hospitality and breakfast i can say its great bur comfortability is not so much
Stayed in January 2025
Reviewed: January 25, 2025
Marcos
BrazilAll was good
I don't used
Stayed in December 2024
Reviewed: January 21, 2025
Ma
ItalyVery nice. I will stay there again. I work at a travel agency and I would recommend this hotel.
Stayed in December 2024
Reviewed: January 20, 2025
Lingying
ChinaI booked the room for 21 square meter, is the same size as my friend’s 16 Square meter one, what the point out the size of the room on the booking list? With different price
Good location, friendly staff.
Stayed in January 2025
Reviewed: January 8, 2025
Asif
AustriaRoom was so cold. There was a balcony in the room its door was way old and the cold comes through that. Even though the central heating was working well the room was cold.
Location
Stayed in January 2025
Reviewed: January 2, 2025
Άγγελος
United KingdomExtra fees from the agreed rate, slightly unfriendly stuff
Location
Stayed in December 2024
Reviewed: January 2, 2025
Louise
United KingdomNot quite enough tables at breakfast. Almost missed breakfast one morning because of the wait for a table.
Rooms were fabulous. Plenty of choice for breakfast. Friendly staff. Excellent communication from booking to leaving. Great location. Nice bar.
Stayed in January 2025
Reviewed: December 26, 2024
Ивооо
BulgariaNo parking ! Have to pay
Everything was perfect
Stayed in December 2024
Reviewed: December 18, 2024
David
ThailandVery old fashion design, bad old mattress and not providing a quality sleep
Perfect location
Stayed in December 2024
Reviewed: December 9, 2024
Yoav
IsraelThe hotel could benefit from some renovations, as the furniture feels outdated. The bed was uncomfortable, and the bathtub was set quite high, making it challenging to step in and out safely
The hotel has a convenient location, making it easy to access nearby attractions. The breakfast offered was delightful, with a good variety of options to start the day.
Stayed in December 2024
Reviewed: December 1, 2024
Joannette
Philippinesnone
Accomodation and Breakfast buffet
Stayed in November 2024
Reviewed: November 29, 2024
Lanre
United KingdomNothing. All was good already, so generally happy..
Breakfast great. Location great. Staff amazing.
Stayed in November 2024
Reviewed: November 19, 2024
Nuria
United KingdomNot applicable
Our room was really nice , super clean hotel, lovely breakfast and great location!!
Stayed in November 2024
Reviewed: November 2, 2024
Adam
SlovakiaThe second you walk in through the front door, you know something is amiss. This hotel is rated 4 stars on booking.com, but it would barely pass for a 3* hotel. The front desk looks like the entrance to a prison. Don't bother to fill out the online check-in form. You will have to go through the entire process again, but this time, you will be required to fill out the forms by hand. The rooms are very dated, and the matracess are thin and hard. The upholstery on the beds is dirty. The entire place is heated to a thousand degrees, and turning off the heating does not help. You will be sweating in these rooms during the winter months. The front desk recommends opening a window. Let's forget the fact that the rooms are so tiny you cannot have both the window opened and sleep on the bed comfortably, we were visiting in november when the night temperatus were as low as 8C. Sleeping with the windows open is not an option. The minibar was empty. The property gracioulsy provided a kettle and tea but never bothered to exchange the used tea cups. The bathroom was clean and I can't complain there. On top of all this, the entire hotel stinks. The airfreshener does not cover that stench.
Location
Stayed in November 2024
Reviewed: October 19, 2024
Alain
United KingdomRequested double bed in advance which was not provided. Instead, a twin bed was provided. The beds were not that comfortable. Reception staff were rude and impolite. They were not particularly helpful. The hotel tried to over charge us by charging CSK 800 for a taxi to the airport. We decided to use Bolt instead costing only CSK 290. Most telling was that the hotel reception did not ask how our stay was.
Location was good. Breakfast was good.
Stayed in October 2024
Reviewed: October 18, 2024
Bogdan
RomaniaStuff wasn’t talking too good english, there was a language barrier.
Clean, comfortable, great location from city center.
Stayed in October 2024
Reviewed: October 14, 2024
Yolbüken
TurkeyHousekeeper; they didn’t clean the room. Bathroom was so bad in the second day. Wastebasket is not enough in the room.
Breakfast, coffee service, staff in the reception.
Stayed in October 2024
Reviewed: October 7, 2024
Turki
Saudi ArabiaIt was not clean enough not worth the money
Stayed in September 2024
Reviewed: October 4, 2024
Dian
GermanyThe room had really bad smell, especially the bathroom. The hotel applied strong detergent to cover, which make the smell even worse. Small bed with small blanket. The front desk feel a bit unprofessional, for both check-in and check-out they spend >10 mins for one guest, extended the waiting time a lot.
Great location, english speaking staff, quite room
Stayed in October 2024
Reviewed: October 4, 2024
Duncan
United KingdomLack of hot water.
Location.
Stayed in October 2024
Reviewed: September 1, 2024
Cristine
AustraliaManagement outside smoking instead of doing there job.
Breakfast very good. Staff varied. Reception female team members very friendly and pleasant and helpful Male management old school not willing to work beyond their basic duties. Security top notch 24 7 could not do better.
Stayed in September 2024
Reviewed: August 19, 2024
Megan
IrelandBreakfast poor Rooms old and dates Today not clean Staff upon check in poor experience Security made me feel uncomfortable as a loan traveller would recommend avoid
location
Stayed in August 2024
Reviewed: August 7, 2024
Peter
JerseyNothing
Friendly staff
Stayed in August 2024
Kyleakin, UK
Aix-en-Provence, France
Krakow, Poland
Lisbon, Portugal
Troy, Canada
Pitsidia, Greece
Marsh Harbour, Bahamas
Ranna, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content