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Reviews of Ensana Nové Lázně This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Reitenbergerova 53, Mariánské Lázně, 35301, Czech Republic

#6 of 51 hotels in Mariánské Lázně

Guests' Choice

Review Score

Based on 95 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.6

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Wellness and Fitness Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect. Mostly recommended

    Stayed in March 2025

  • Reviewed: December 15, 2024

    9.0
    Truly relaxing experience
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    Relaxing and clean wellness area, amazing staff, tasty buffet breakfast

    Stayed in December 2024

  • Reviewed: October 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 8 nights
    • Submitted from a mobile device

    The linings were exchanged every 5th day(!!!) In 5 Stars Hotel it's not acceptable

    Amazing building. Gorgeous spa. Breakfast

    Stayed in October 2024

  • Reviewed: October 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    The Spa Centers employee (the woman who is a little bit overweight was disgustingly arrogant. She disturbed us a lot with the way she is talking. We are Customers in that hotel, she ruined an amazing experience only by herself. This people shouldn’t be outside their houses, we are not paying this amounts for someone to talk this disgusting with us.

    Stayed in October 2024

  • Reviewed: August 26, 2024

    9.0
    A wonderful hotel and spa . We would like to return in wintertime to see it in the snow .
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 2 nights

    All good.

    Wonderful premises and excellent restaurant . The breakfasts were very good indeed with extremely well made omelettes.

    Stayed in August 2024

  • Reviewed: August 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    Even tho 5 star hotel, front staff can’t speak English and not polite,,,

    Atomspher was really nice

    Stayed in August 2024

  • Reviewed: June 2, 2024

    9.0
    Magnificent retreat , highly recommend
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 2 nights
    • Submitted from a mobile device

    No Soy or oat milk in the coffee shop, a little boring in the evening

    Beautiful, clean, great spa treatments

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Fabulous baths in a beautiful wooded valley, with great services. Decor is a bit dated
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The 1990s decor of the guest rooms feels tired

    Wonderful trip back to the Belle Epoque. Classic spa facilities with great service.

    Stayed in May 2024

  • Reviewed: April 2, 2024

    9.0
    Beautiful historical property, spa pool water could be warmer, staff service level in some areas could be better
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Our first room was tiny with a window overlooking a graveled roof in a courtyard and traffic from the hill passing by the window. A sub-standard and not 5-star level room, far too small for two people (even for one person it was small). We could fortunately upgrade to a suite the second night which was beautiful. The pool water in the spa baths is rather cold. It would be good to have varying temperatures for the different pools (eg. medium, warm, hot), with at least one of the pools at 40 or so degrees - like thermal baths in Budapest or Ischia. Staff at the Spa towel handout was not very friendly and a bit grumpy. Breakfast reception staff was inflexible and bossy around seating choice. Only after complaining to management (who were friendly and helpful) we got a table not right in front of the entrance door.

    Beautiful historic building in the middle of Marianske Lazne. Wonderful Spa area and high-quality massages and treatments. Good and varied breakfast.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very relaxing
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Great selection

    Stayed in March 2024

  • Reviewed: February 14, 2024

    10
    Accomodation in the heart of Marianske Lazne with the charme of the Belle Epoque
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night

    Nothing at all :)

    A journey back in time to the heyday of the Bohemian spas. Wonderful ambience and very courteous multilingual staff. Excellent food.

    Stayed in February 2024

  • Reviewed: January 7, 2024

    9.0
    Historical location
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    - expensive for Marienbad

    - historical wellness and spa area - good location - safe parking - helpful staff - good breakfast

    Stayed in October 2023

  • Reviewed: December 7, 2023

    9.0
    I did only 2 nights, and will have to return for more, pre-booking treatments.
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 2 nights

    The buffet breakfast and dinner were OK, but not great

    The interconnected hotels for expanded services

    Stayed in December 2023

  • Reviewed: November 2, 2023

    8.0
    Nice but pricey break
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    Pricey for what you’re getting, the evening buffet wasn’t overwhelming

    The old age charm, location

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Superb stay in a classic spa hotel!
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 3 nights

    N/A

    Fantastic experience in a classic spa hotel. Great location, fantastic decoration & the roman baths the highlight. Friendly staff. Great to be able to walk via corridors/lifts through to the other hotels and all their facilities. Room was spacious with a fantastic bathroom. Extensive excellent buffet breakfast.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 11 nights

    Everything is perfect

    The excellent hotel, located just near the beautiful park. We've upgraded our stay to suite, that was spacious, nicely furnished, with the balcony and the view to the park. The bed is very comfortable. The breakfast is excellent with plenty of hot and cold dishes. The dinner was perfect too, especially during the Chef Pavel shift. The staff is very professional and helpful, We'd like to note Mr. Macarchuk, who did everything to make our stay unforgettable.

    Stayed in June 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    Location is perfect,but that it.This is big max 4 stars,not more.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    10
    great location and service to regain energy
    • Leisure trip
    • Couple
    • Junior Suite with Wellness and Fitness Access
    • Stayed 2 nights
    • Submitted from a mobile device

    food is ok

    hotel , massage service and location

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 11 nights

    smoked fish

    not bad

    Stayed in June 2023

  • Reviewed: May 2, 2023

    9.0
    a real taste of Czech hospitality.
    • Leisure trip
    • Solo traveler
    • Junior Suite with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    it was very up to date and yet it had an old world charm to it.

    Stayed in May 2023

  • Reviewed: April 4, 2023

    10
    A luxurious treat in an elegant environment
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The Roman Baths and saunas were great, but there was no “hot tub.” The Roman Baths and tubs have luke warm water. It would’ve been nice to have a hot water pool for soaking.

    The location, food and facilities were all fabulous! The room was elegantly decorated and well appointed with a double closet, coat rack, umbrellas, heated towel rack, robes, slippers... Everything you need is at your fingertips. The breakfast buffet offered lots of options, both hot and cold, and included custom made omelettes. All of the food was fresh and delicious! We loved soaking in the Roman Baths and taking saunas in the evening.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    9.0
    great historical place
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 2 nights
    • Submitted from a mobile device

    i guess the hotel needs a bit of renovation and maybe some modernisation of the menu. i guess the quality of food and coffee should be better for this level of the hotel

    Great location, historical place, a bit worn out (rooms on 1st floor), but overall well maintained. Food is Ok, convenient that they have half and full board with quite a good variety of food provided.

    Stayed in April 2023

  • Reviewed: February 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 1 night
    • Submitted from a mobile device

    mooi, authentiek kuurhotel

    Stayed in February 2023

  • Reviewed: January 2, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double Room with Wellness and Fitness Access
    • Stayed 7 nights
    • Submitted from a mobile device

    There's no room service for lunch and dinner. Would be good to have vending machine with some snacks/sandwiches to be able to get food 24/7. Also,vending machine with mineral and sparkling water in the Roman Bath would help.

    Fantastic hotel, beautiful spa, variety of spa services, historical place.

    Stayed in December 2022

Showing 1 - 25

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