There was no faucet in the shower…

Stayed in September 2024

We went to this hostel because it was cheap but this was one of the worst experiences we had. First, we waited for 2hours just in front of the door. It was impossible to enter despite the codes given by the reservation on Booking We even saw other customers who also had difficulty getting in. When, finally, a lady opens us, it's to confuse us by saying that we booked only for 2 people while we were 3, had reserved for 3 and had all the evidence by email. When she finally decided to give us a room, it was to discover a room with dirty and used sheets. She gave us another one a little bit better, but we had trouble sleeping because of bed bugs and uncomfortable beds. To put it simply, flee, to be avoided. I still prefer to pay an expensive room if it is for a quality like that (service, staff, room and especially accessibility too bad!!)

Nothing

Stayed in August 2024

The moment we came in to the room the stank of swet hit us in our face,the beds were all dirty no fresh sheets at all and shower incredibly dirty and broken so we couldnt take shower at all...i would sai dont go there

Location

Stayed in June 2024

too small and other visitors were a group of men. it was noisy and they were walking in underwear. so it was not pleasant

very small place, but its clean.

Stayed in May 2024

It has terriblle.

Stayed in January 2025

Location

Cleaning most important

Stayed in December 2024

Very bad don't clean

Very bad

Stayed in December 2024

Its was okay but the place smelled by bleach / cleaning

Good place for money

Stayed in December 2024

great for xmas season,

Stayed in December 2024

Shower in the room which didn't work. Bed bugs in all beds - do not recommend staying there! book another hostel with no bad reviews. Unfortunately we didn't check the reviews in time, and when we checked for bed bugs before sleeping we didn't see any... we didn't know how to check properly - not reccommened, woke up with bed bugs on clothes.

Good location

Stayed in December 2024

There were besbugs the first night, the morning after we have talked with the team and they said that the room would be desinfected. The same night after the desinfection there were still bedbugs. A shame

Its centric

Stayed in December 2024

Everything thing, keys don’t work. Bed bugs

Good location

Stayed in November 2024

The room was filthy. There were bedbugs in be bed. I could not sleep at all. Even though the stay was two nights, I left after the first night. Owner never responded to messages.

Pretty much the only reason to stay here is the price. Location is good too but it's all pointless given the horrid state of the room.

Stayed in November 2024

The owner is very rude and do not reply to messages, the rooms have mold in the walls, bad smell, bad mattresses, full of dust and the worst of all the space is crawling with BED BUGS.

Nothing

Stayed in October 2024

Mold on the walls and in the shower, musty and no ventilation in the rooms. The room was full of bedbugs. My girlfriend and I were covered in bites after a night there.

The proximity of the metro and another tram makes it easy to escape quickly.

Stayed in September 2024

You have bedbugs in your hotel, you don't clean the rooms, I have health problems after you, I will sue you, I have all the evidence and reasons to do so

Nothing

Stayed in September 2024

The owner hadn't sent the code, so we had to wait an hour... It was very dirty. There were bedbugs everywhere, so after the first night we got bites all over our bodies, so we had to walk around the beautiful city of Prague with itching spots... We spent a lot of time and money cleaning all our clothes at the launderette... I hope we don't bring those little parasites home with us... My friend's door opened easily, but they could not lock it from the inside. Our lock was completely stuck, so every time we wanted to get in we had to try to turn the key 10 times or more. There was a cleaner who didn't speak English or any other language apart from her own, so communication was terrible... When we checked in, there were drying clothes (underpants) on the window of our room, which was strange. The first morning around 8.30am someone knocked on our door, it was the cleaner, she wanted to come in for her clothes, but she tried to explain in (I think) Vietnamese. The wifi wasn't working.

Good location.

Stayed in September 2024

Correct was the contact

Stayed in August 2024

Whole building is contained with bug bites

Stayed in August 2024

The room

Ubication

Stayed in May 2024

I stayed in this hostel for 3 nights in April 2024, and unfortunately, it was that bad that this is the first time I have ever felt compelled to write a review for accommodation I have stayed in. Major complaint 1: Inability to enter the hostel upon arrival. There is NO ONE to let you into the hostel when you first arrive unless the cleaner happens to be there. No one answers the button on the building door, no one answers the phone number provided online. I waited for 2 hours to get in and then only because another guest came out of the front door and gave me the whatsapp of what I assume is the owner. I contacted this person and they directed me to a lockbox and gave me a code. I had never had this situation before (not being able to get in), but I gave them a bit of the benefit of the doubt as I arrived before official check in time. But two nights later, I came back late evening to find a family with 2 young children standing in the cold and rain, also unable to enter just like me. As a guest had helped me get in, I in turn helped them by giving them the same whatsapp number, and they received the lockbox code. Fortunately for them, they had not been waiting long, but if I hadn't come back just then, how long would they have been left stranded in the wet and cold? This is sufficiently egregious that I feel compelled to file a complaint with the tourist authorities in Prague. This surely violates a code of conduct for licensed tourist accommodations. Major complaint 2: Basic necessities lacking and I get blamed One evening I came back to the hostel and there was no toilet paper. I contacted the owner, and he told me the cleaner would bring more the next day (!) I explained that it's a basic necessity the hostel must provide and that there is none in the male or female toilets, and he countered by telling me I should have informed the cleaner that morning if there was a shortage (as if that is my job).

Location is decent near a metro station.

Stayed in April 2024

I wish quad rooms received two sets of keys.

Very cleans, organized, and quiet. Great location and awesome price!

Stayed in February 2024

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2025