I choose this hotel because of air conditioned rooms, and air conditioning was not working almost all of the time. each day we were told that “tomorrow it will be definitely fixed” and it took 5 days to fix it. it was too hot to sleep with open window as well.

location is nice, right near metro station. staff is friendly and restaurant in hotel is fine too.

Stayed in July 2022

Very helpful and kind stuff. Good drinks and delicious breakfast. Comfy beds, air conditioning and very clean.

Stayed in August 2022

Breakfast was good Customer service is brilliant next to the metro station

Stayed in July 2022

The breakast buffet is not big and didn`t had a lot of choices but it was fine.

The room was big, clean & comfortable, the bathroom too. The hotel staff were friendly & they were so kind let us have a late check-out without any additional charge. The restaurant at the hotel was good.

Stayed in June 2022

Really nice place with good amenities, it is not far away from the city center and is close to the subway station, there are also couple of museums in the area. The personal is very friendly and helpful.

Stayed in June 2022

A safe bet for the experienced business traveller: good location with car parking, check-in, quiet and large and clean room and bath.

Stayed in May 2022

just very short stay....:-)))

excellent service provided (receptionists Jovana + Tamara), very helpful help with parking, welcome dring will come again.....

Stayed in May 2022

- only one glass in the room

- very good location - great room with nice view

Stayed in May 2022

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We loved everything! Beds, excelent breakfast, perfect sauna, the cosiness, the Prague's vibe

Stayed in May 2022

Delicious breakfast, big clean and cosy room, friendly staff

Stayed in May 2022

The barman in the restaurant was quite rude

Food, Wellness Spa, room

Stayed in April 2022

All fine.

The staff is great. They helped me with checking in an gave us a very nice room. The breakfast was excellent. We stayed a couple of days and each day the breakfast was a little different.

Stayed in March 2022

The food except for 1 staff and all the rest of them are rude

The location and the room

Stayed in January 2025

free parking is free only with breakfast. which is not a bad price overall I think, but still, kind of missed that free parking only available with breakfast wellness only on workdays 10am-4pm or something the first night for some reason only half of the pillows and blankets was ready and half was lying in the closet without sheets. we were ok, the room has an option to crank up the heat, but it was weird

the shower is amazing tho

Stayed in January 2025

While searching for the hotel, our main priority was to have an access to spa & wellness services, which this hotel promotes to have. Since our trip was on Christmas break, it appears that these services were not available during the whole period of our stay there. The most upsetting part is that hotel staff did not notify us about this in advance and provided us with this information only after the direct question at the reception, which was a bit unfair

The hotel was pretty good, room was clean and had all the necessary equipment. The location is comfortable as well, possible to use public transportation (tram, subway), as well as there is a parking space right near the hotel.

Stayed in December 2024

The beds are very stiff was uncomfortable There are very basic items which we are used yo in a 4 star hotel missing in the room like slippers, complimentary water bottle, tissue box.

The staff are very nice, all of them.

Stayed in September 2024

Very basic room

Clean , friendly staff, good breakfast and close to metro/ tram

Stayed in September 2024

None

This place had the most amazing friendliest staff that offered me free drinks because my room i chose was not available and always tried their best to ask how things with me at all time. I felt very well looked after. I hope others could have amazing experience like me

Stayed in August 2024

It was written in the description that the rooms are sound proof, but they are not. First night we were given a room in the first floor. The room was completely different from the pictures we saw during the booking. In addition the room was very noisy. it was not sound proof at all. we couldn't sleep during the night at all because of the noise from the street and the corridor. Then we talked to the reception and they gave us another room on the 5th floor which was similar to the pictures we saw during the booking and also you could here less noise from the street. However, it was not still sound proof and you could easily here noise from up stair and also corridor which ruined our sleep several times during the night. The breakfast was also normal and nothing extra ordinary as written in the description.

The staff were friendly and really tried to help you

Stayed in August 2024

- Staff (Manager) was friendly, but not very helpful when we raised issues with the booked room.

- great location in hip city area - parking

Stayed in July 2024

The room itself was not adequately clean; there was dust everywhere. The refrigerator was not clean and had obviously been used multiple times without being cleaned.

Very good and respectful staff, access to the subway, the outside and relaxing atmosphere of the hotel.

Stayed in July 2024

The name of the hotel is wellness hotel, we have specifically filter hotels with spa and made a reservation here. But the wellness is only 1 sauna. If you want full wellness package you have to make a reservation and pay for it (if it’s not booked already). For a short 1 night stay it’s good value. But if I would be traveling for a relaxation or wellness I would choose something else.

Parking included in the price in the date we have been there which was great. Great choice on breakfast, really plenty of food and everything was fresh which was amazing.

Stayed in June 2024

We had 3 rooms the air con didn’t work in 2 and broke at 2am in the third and began beeping all night. Hair in the bed and bath. You could hear the bass from the music venue across the road.

It was a basic no frills hotel. I got lucky with a large bathroom with separate shower and bath. The staff are really friendly.

Stayed in June 2024

The cleaning staff woke me up quite early in the morning with the sound of vacumming. I stored a bag for a few hours on the day of my departure, but there was no room to store bags. My bag was put on desk next to a computer for guests directly in front of reception. The staff member said that he would watch my bag for me. I left it there, but I would have much preferred a secure closet or room for my bag.

The room was pretty and clean; the granny apples on the green bed was a nice touch. The location was better than I expected; it's located very close to the metro station, for instance. The staff were friendly. The breakfast buffet was very good, in a nice breakfast room. I also liked the welcome drink.

Stayed in May 2024

Our original room was supposed to be an exclusive room but the first one we were placed in was not cleaned so we got moved to a different one but the one we moved to was very small and had a extremely small bathroom, much smaller than the initial room that was dirty. The room was also extremely hot and the staff said the central AC was turned off, so we asked if they by any chance had a room like the first they put us in which is what we were expecting initially due to the fact that we paid for a nicer room. Unfortunately there was not another room and so they offered us to look at a downgraded one which happens to be about twice the size and not nearly as hot as the “exclusive” room we were in so we absolutely switched. Unfortunately because we booked on a third party site we could not get the difference back for the room. I was super disappointed because the rooms were advertised to be nicer and larger but it absolutely wasn’t the case for the one we were put in. The front desk lady was very helpful and tried to help as best she could.

Front desk staff

Stayed in April 2024