Very noisy group of italian students all around us. During the night and morning as well. Free parking isn't actually available near the hotel but 8mins walk.

It was clean accomodation with friendly staff and ok breakfast.

Stayed in March 2025

I been asked to park my car on the main road, where overnight 4 of my car windows was smashed in, a person walking by said it was not the first time. All I got from the hotel manager, your insurance will pay, but I had to pay towards car repairs 600€ but they don't care if it is not their fault. Avoid find a hotel with safe parking space

Greetings was nice

Stayed in February 2025

Bathrooms in the room need renovation. A little bit challenging location.

Breakfast was okay, a little bit crowded and almost the same menu everyday.

Stayed in December 2024

No dustbin in the living room. The location was a bit distant from the Center . The connecting bus runs only every half an hour. Every time you have to run to the reception to make an entry or exit to the parking as they controlled the barrier.

It was nice. They provided free Prague Zoo ticket. Breakfast was good. Free car wash service was also provided.

Stayed in February 2025

The bathroom: wc and shower are separate, small and old

Very good breakfast

Stayed in December 2024

everything

nothing

Stayed in December 2024

The toilet and bathroom were very small. The shower cubicle was tiny with no space for toiletries. The bedroom is not as big as the picture. The main bed was way too soft, made of foam/sponge and not a mattress bed. We booked the complimentary parking in advance, which was confirmed but was asked to park on the street upon arrival. Not good value for money.

Stayed in December 2024

Vale, a kind young blonde, was especially helpful in guiding us with parking and transportation.

Stayed in December 2024

Lifts are always over full and delayed Staff were not very helpful - needed a chair to work in the room and asked 2/3 times and noone ever brought. Internet disconnected and when we asked for help we were told by reception “I am not a technician “ Parking situation is average - if you don’t get parking outside, it’s a ten min walk which is rough in winter. No one helped us book the close parking and it was always full.

Decent view from room

Stayed in January 2025

Room equipment is old, low pressure of water on 14th floor. Wifi not available in the rooms.

Breakfast was very good and suitable for vegans. Friendly and helpful staff.

Stayed in January 2025

parkplace ( outside and publice ) 1km from hotel, every day I have to go parking by walk and go out with car and back to park - price only for 24hours. I pay 100Eur by room for 1 night. They promis parking free and I need parking. In hotel I stay in 13th floor, I need elevator, but all elevators was engaged, During night was very noise. The room need renovation. For hotel 2 stars its ready, not 4 stars.

Stayed in January 2025

The elevator takes quite long in the morning due to many people using it. At breakfast there can be quite long waiting lines. If you don't park at the hotel (not many spots available) you need to enter and exit the parking space every 24 hours. The money for the parking is reimbursed by the hotel.

Late check out was possible after writing a review.

Stayed in January 2025

The bad smell of the reception and the rooms, and the attitude of the staff was very aggressive, also the isolation of the room was very bad and hear every sound out of your room

The uno market was helpful

Stayed in January 2025

I was kept up all night due to some pipes next to my bed that made very loud dripping noises. So had about 1 hour of sleep in total.

Nice room. Great design and comfy.

Stayed in December 2024

Seems like the hotel is not adapted to accommodate large amounts of tourists. 1. It was a struggle to find a table for breakfast. 2. It was very difficult to catch the elevator to go downstairs without stopping 10 times at each floor. 3. Location is average, of course it's 10 mins of walk away from nearest subway station, but very far away from the airport (40 mins taxi ride, and I'm talking no traffic jams). 4. Christmas Eve dinner was horrible, we came 35 mins later, the food was GONE. We paid 40 EUR for nothing. 5. You have to keep in mind that for the holiday discount period a lot of non-europeans move in. We almost had a conflict at breakfast with a Muslim family who kept on saying they claimed the table first, not very pleasant experience overall, since I know I left the whole plate of food right in the middle of the table first. 6. Bar is very small, it can seat 5, maybe 7 people max at a time. If you get your welcome drinks voucher, maybe better go use it right away, otherwise don't hope to come on one evening and not find it overcrowded. I didn't have a chance to use mine, left it on the table in the room when we moved out. 7. The rooms have extremely squeaky doors and zero noise insulation, be ready to hear everything people do, even in the rooms across the hall. Every door slam, every laugh, every child cry, you will hear it. Overall experience 5.5 / 10, I'd never pick this hotel for the cost they offer without a 50% discount.

Very polite, welcoming and helpful reception and cleaning staff.

Stayed in December 2024

Unfortunately the pictures of the rooms don't reflect the reality. Our rooms were not as modern as they were pictured. The bathroom and toilet were particularly small which made it quite difficult to comfortably navigate inside. In general, one's expectations are much higher when a venue is advertised as 4 star. Although this hotel offers a good price performance ratio, facilities need to be improved.

Staff members were attentive and helpful. We were offered extra perks (i.e. Prague pass and complimentary drinks). Breakfast had a nice selection of foods.

Stayed in December 2024

Room is very small for 3-4 people and rooms are very old and about to come out doors and other room stuffs and it’s very old structure and need renovation urgently . I don’t thing this is 4 star rated facility. It’s 3 star max rate can be given. breakfast - kids like pancakes and easy to eat but they offered only Friday and rest day not available but overall breakfast was good.

Location, very good breakfast.

Stayed in December 2024

Recepționat Staf was very unprofessionell and the parking Situation was a Desaster

The room was ok and brackfast was good and plenty the staff from Restaurant very profesional and good

Stayed in December 2024

Clean, room smell, vibe of hotel

Breakfest

Stayed in November 2024

Ms.Vlada at the reception welcomed me very well and took a very good care of me, she is definitely client centric and knows how to do her job, well done, Ms. Vlada! Supermarket inside of the hotel. Metro station 10 minutes walking + 10 minutes by metro to centre. The residential area of Prague 10.

Stayed in December 2024

We arrived at the hotel around 6 December 18:32. We requested a parking space for our car in advance, and we received approval on the site. When we arrived at the facility, a young boy who took care of the parking area did not let us into the parking area, he said that we had to park in the parking lot two streets away. It was a rainy day and they made us walk for 5 minutes with our suitcases. When I asked the reception why they did not support the reception on this issue, they were very rude. On December 06, 2024 at around 18:32, the male receptionist next to Vlada at the reception desk saw it too much to even apologize and raised his voice and said “don't you understand that we don't have space”. They work with receptionists who lack courtesy, who even see it too much to apologize. My word is not for Vlada, but for the male receptionist who worked with her during the hours I mentioned. I will NEVER use this hotel again and I DO NOT RECOMMEND IT TO ANYONE.

Breakfast was the only thing which is good.

Stayed in December 2024

Small bathroom, poor toilet, creaking lifts, breakfast room with very small space.

Stayed in December 2024

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in April 2025