The room wasn't so clean when we arrived and during our stay they only made the bed but no cleaning as well.

Staff was very kind and the room is very good, hot water, big bathroom, fair price, comfortable beds. The location is excellent.

Stayed in May 2022

Since it's warm in Prague during our 3-days stay, we need to open the windows as there is no A/C in the rooms I which we are aware of by the way but electric fans are provided), so it's a little bit noisy in the morning when other Guests are having breakfast downstairs ( as our rooms is in the 1st floor. Their voices echoes up so it wakes us up early in the morning (before 8am). Also, the bedsheets and duvets are slightly smaller than the single beds, so it does not cover our body fully when sleeping and the bedsheets kept on being removed from the bed completely and does not tuck-in properly on the bed. Lastly, after our 1st night stay, I asked for fresh towels by leaving them on the floor ( which I believe is the code for towels to be changed to fresh ones), but to my surprise when I came back, the towels which are still damp were put back on the towel racks. Hence, towel replacements can be improved if this has been requested by the Guests.

Location - short walking distance to almost all main attractions/sites. Rooms we stayed in are spacious. The Receptionist Martin has been a wonderful assistance and provided us with everything we need to know and require during our stay. Well done to Martin!!!

Stayed in May 2022

with lack of air conditioning it could be difficult in summer

charmin medieval/traditional building, great location, within the walking distance from all the attractions as well as the station; great terrace at our disposal

Stayed in May 2022

A bit noisy

Location stuff

Stayed in May 2022

We got a wrong room, not the room we reservated. The bathroom had an AWFUL smell and it didn't have a trash can. There wasn't any promised shampoo. The pillows were uncomfortable.

The location was good, all city's tourist attractions were near. Lots of minimarkets, restaurants and cafes around. The wifi was very good.

Stayed in April 2022

Complimentary breakfast/Coffee

Breakfast should have been included in the tariff

Stayed in April 2022

Everything was ok. There were various electric plugs in the room but having one next to the bed too would have been useful.

The best location in Prague for visiting all the sights! Everything within walking distance and the Metro to the Airport is only a 6 minute walk away. Very friendly and helpful staff. Reception staff was local Czech and spoke various languages (incl very good English). The room was basic but was quiet and had all I needed and the bed was comfortable and the shower worked very well (Grohe). The breakfast and the coffee were good and a very friendly lady was looking after our needs. I will stay there again next time.

Stayed in April 2022

Everything was perfect!

The location is awesome. The bed very comfortable and the room so clean. The staff was very nice and he speaks Spanish very well!

Stayed in April 2022

Easy check in, central location, spacious room

Stayed in March 2025

The smell of sewerage was really bad and the bathroom door wouldn’t close. So every time I entered the room is was not nice

Great shower Room was very basic I was only there to sleep

Stayed in February 2025

Very clean, nice terrace, perfect location

Stayed in February 2025

The rooms were poorly soundproofed, and we could hear everything happening next door, leaving us with no privacy. This made it difficult to relax and enjoy our vacation. Additionally, when I requested an extra pillow for my partner’s back and asked for slippers because it was winter, the staff refused both requests, claiming the hotel was ‘full.’ For the price we paid, this level of service was very disappointing. Another big issue was that there was no elevator. I’ve recently had knee surgery, so going up and down all those stairs every day was really painful.

Honestly, the location was great. We were really close to Charles Bridge, so we could pop over early in the morning or late at night when it was quiet. It wasn’t super fancy, but we did enjoy the old-style furniture in our room and the view. We were in the old town, and so looking out at another old building late at night felt like stepping back in time.

Stayed in December 2024

Need an update on the pillows.

Great location. Beautiful place. Very easy to find and access the property if you travelling late.

Stayed in January 2025

The location is excellent. It is close to everything. The staff is very nice. The breakfast is wonderful and they have a wide selection. The rooms are cozy and perfect.

Stayed in November 2024

The only thing that is a very little uncomfortable is the absence of a lift.

The location is excellent. All attractions are at walking distance. The manager is super responsive and very helpful. The metro stations are at a walking distance as well.

Stayed in December 2024

There was nothing of what was stated in the room. No TV, no refrigerator, not even a kettle! Not to mention the view from the window! Horrible place, I do not recommend to anyone!

Horrible place

Stayed in December 2024

I had to self check in since I arrived around 11pm and reception is closed at that time - even though it went smoothly, I believe hotels in such touristic areas should have 24/7 reception. They also send the self check in instructions the day of check in but this could be tricky if you’re on a multiple country trip and are already in a foreign country where you potentially don’t have much internet access that day. Everything in the room was old and outdated. The single bed was the worst bed I’ve slept in at a hotel - the mattress was tough and possibly thin at the same time - I woke up every morning with back pains. The first day I was there I used the last of my personal shampoo/soap I still had left and the second morning when I went into the shower to use the soap dispenser the hotel has, it was completely empty. I had to go downstairs but couldn’t find anyone (again reception hours should be better). I then had to message them through booking.com and someone replied back and a person knocked on my door about an hour later since I first walked in the shower to fill up the dispenser. I like to start my day early and I lost valuable time on something that should be checked during turnover. The wifi kept disconnecting, especially at night it wouldn’t stay connected for me for more than a minute. The single room considering everything and the fact that it’s not an expensive country, is highly overpriced.

The location is ideal, very close to the old town square. Despite it being an old place, they have upkept the cleanliness. I didn’t have much interaction with the staff but they seemed ok.

Stayed in December 2024

Not an issue, but it may be for some: there is no elevator, so be prepared for a lot of stairs

- fantastic building with character - all rooms were unique - comfortable beds - rooms had lots of windows with great natural light - location! It’s next to everything you want to see - very clean

Stayed in November 2024

The hotel is very close to all attractions and we had a walk around them without using any other transportation. The room was warm during night!

Stayed in November 2024

No bidet.

How big it was.

Stayed in November 2024

The room floor felt almost clean, but not quite. No coffee/tea set in the room, not even a kettle.

Central location, within walking distance from many attractions.

Stayed in October 2024

Not even a kettle provided. No lift. Not a good choice for family with kids. Not a great chance of breakfast as well. I booked this with breakfast which is waste of money. No change or towels when we requested for keeping the room, they just kept the towels on the heaters. Not even changed the towels in the washroom that were left on the floor. Not sure how they claimed it as a 3 star.

Location is very good, apart of that I don’t feel any further good with this hotel.

Stayed in November 2024

No elevator

Central

Stayed in October 2024

No lift - common areas untidy and dusty

Location

Stayed in September 2024

The bedding sheet did not stay on during my sleep plus there was no mattress protection They provided kettle and cups but no tea or coffee sachets

Location close to and within walking distance to the major attractions of Prague Great shower

Stayed in September 2024