Šternberkova 20, Prague, 17000, Czech Republic
#435 of 566 hotels in Prague
Guests' ChoiceBased on 523 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
7.7
Staff
8.6
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 13, 2025
Prajith
IndiaI had to carry my checkin baggage through the stairs and the lift is a bit away from the entrance
Location
Stayed in February 2025
Reviewed: March 2, 2025
Marketa
NorwayBasic hotel for valget of money
Stayed in February 2025
Reviewed: February 28, 2025
Stephen
United KingdomShowers could do with a holder for shower head so you can stand under it Toilets struggling to flush properly-the paper perhaps
Quiet Good breakfast Seating&tables in room Location-out of central Prague but great transport links to all parts of city,main tram stops&metro nearby
Stayed in February 2025
Reviewed: February 28, 2025
Rebriq
Czech RepublicThe bed was too soft for me and thus sleeping was not the most convenient. But I find it in many hotels that beds tend to be extremely soft. :)
Excellent location, easy access, friendly and professional staff, good selection of food for breakfast, quiet room, silent courtyard. I must personally praise Ms. Erika who was very nice, professional and very helpful. Really excellent human approach and willingness to help. Thumbs up for her!
Stayed in February 2025
Reviewed: January 21, 2025
Ioanna
GreeceThe only issue with the room it was the pressure of the water .
The room was comfortable and really quiet. The housekeeping was daily, so the room was always clean . The location was perfect and close to the tram station, so it was really convenient. The breakfast was simple and good.
Stayed in January 2025
Reviewed: January 9, 2025
Renata
Czech RepublicLocation and price
Stayed in January 2025
Reviewed: December 10, 2024
Erik
Spain1) Hotel not suitable for strollers, elevator goes from half floor to another half floor where there are no rooms, to get to the floor where the rooms are you must continue going up by stairs. Also you must go down the stairs from the street to hotel reception, and then inside up the stairs from reception to the elevator or to your room. The elevator goes straight from floor 0.5 to 2.5 and above but skipping one floor but they gave me a room on the first floor so I couldn't use the elevator at all only stairs, which is ironic since the only reason I came to this hotel was because I read it had an elevator. 2) The reception charges Euros and I paid in cash Czech crowns, but according to the hotel's invented exchange rate, not according to reality. I paid an extra 50 crowns for no reason despite my Booking confirmation telling me how much it is in Czech crowns and despite since reservation the Euro dropped drastically in comparison to the Czech Koruna on that week. 3) Finally, I also had to pay a €2 tourist tax per night for my baby, which was another oddity. All in all, since I knew I'm only staying one night, I let things slide, but Booking is constantly messaging me to write a review, so here it is.
The room itself was good, clean, and quiet, no complaints.
Stayed in December 2024
Reviewed: December 6, 2024
Chiara
ItalyThe room very big and clean, good breakfast, staff very kind and helpful.
Stayed in December 2024
Reviewed: December 2, 2024
Мария
GermanySuper friendly & helpful staff.
Stayed in November 2024
Reviewed: November 28, 2024
Altangerel
Czech Republic-
I had a comfortable stay at the hotel. The reception staff were exceptionally kind and accommodating; they even provided a kettle upon request. The breakfast was delightful, and I enjoyed a restful night's sleep. Overall, a great experience!
Stayed in November 2024
Reviewed: November 2, 2024
Blaz
SloveniaVery close to tram/metro stations. You can also walk to the city centre. There are some shops and pubs nearby and a parking spot a few hundred metres away (10 EUR/night). I t was very quiet in the room.
Stayed in October 2024
Reviewed: October 29, 2024
Amr
United Arab EmiratesBed sheets are not clean enough and old, no tea bags and kettle inside rooms, breakfast is not good, bad toilet paper, bad shampoo and sanitizer at toilets
Price and location, room is big
Stayed in October 2024
Reviewed: October 26, 2024
Mareike
GermanyBreakfast fell a bit short.
Super clean!
Stayed in October 2024
Reviewed: October 1, 2024
David-emil
GermanyThe person during check out was not friendly. WiFi was a bit slow, otherwise the room was ok.
Nice clean hotel room located not far from the Praha-Holesovice train station.
Stayed in September 2024
Reviewed: September 16, 2024
Koen
NetherlandsI was really happy with my requested early check in at 12.00 (coming straight from the night train). The room was very spacious and comfortable. Everything was clean. Good breakfast with a decent choice. Good price/quality rating in general. It's situated in a very quiet neighborhood. Would definitely recommend it.
Stayed in September 2024
Reviewed: September 13, 2024
Chesson
AustraliaTwin beds pushed together with seperate doonas.
Quaint older style hotel with everything we needed, but no frills. Good breakfast. About 10 minutes walk to the square with cafes and tram stops. Walk to city centre in 25 minutes.
Stayed in September 2024
Reviewed: September 2, 2024
Gary
AustraliaConstruction work outside (Aug 2024) - room very hot with no A/C but 2 fans were provided
Hotel location close the public transport
Stayed in September 2024
Reviewed: August 21, 2024
Valentina
United StatesThere was a lot of construction around the hotel, but still it was not too bad.
Breakfast was good, staff are very nice. There is no AC, but it did not bothered me, I opened window, it was nice temperature.
Stayed in August 2024
Reviewed: August 19, 2024
Anna
GreeceNo air-condition
breakfast, location
Stayed in August 2024
Reviewed: August 14, 2024
Daniela
SloveniaThe parking costs 10€ and it wasn't very close either.
The room was very clean and comfortable.
Stayed in August 2024
Reviewed: August 10, 2024
Kapil
FinlandBit far away from the City center . There are no lights when you walk in the staircase which is very weird , especially when it is night time .I had to turn on my mobile torch to walk through . Try to keep a fridge if possible as it helps during summer time to store your drinks
Room was good , clean and spacious .
Stayed in August 2024
Reviewed: July 25, 2024
Natalia
GermanyThe main road next to the hotel is under construction, which made the walk to the parking lot and to the nearby restaurants very uncomfortable.
We got a very quiet room, with comfortable beds
Stayed in July 2024
Reviewed: July 22, 2024
Tihana
CroatiaThe hotel parking is good but not allways available, this can be confusing because there is not much public parking space arround.
Breakfast was very good.
Stayed in July 2024
Reviewed: July 11, 2024
Lenka
United KingdomThe lights in the corridor had a timer and we sometimes ended up in dark. Apart from that, I loved staying in the hotel 🏨 and will be definitely staying again in the future.
The hotel 🏨 is easy to find and close to the metro. There are a local pubs, coffee shops and many other shops around. The hotel 🏨 itself is nice and the price is a good value for money 💰 the bed was comfortable and bathroom was clean. Breakfast - a good selection of food to choose from. Very friendly and welcoming staff.
Stayed in July 2024
Didim, Turkey
Cairo, Egypt
Goliad, US
Cleveland, US
Świnoujście, Poland
Malinska, Croatia
Słupsk, Poland
Daylesford, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content