Luční 327, Janske Lazne, 54225, Czech Republic
#6 of 10 hotels in Janske Lazne
Guests' ChoiceBased on 193 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
8.8
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 29, 2025
Ochtera
PolandThere is no option for free parking around
Great staff and breakfast
Stayed in March 2025
Reviewed: March 23, 2025
Linda
Czech RepublicThe sauna was without a lounger you could relax on and you could hear all the noise from the hall. The whirlpool was very weak and whirlpool seating in the pool was switched off.
Location
Stayed in March 2025
Reviewed: February 25, 2025
Alexandra
Czech RepublicThe rooms were spacious, clean, and cozy, with a beautiful view of the surrounding nature. The breakfasts were delightful. The hotel has pool and jacuzzi, which really helped us relax after an active day. The location of the hotel is simply perfect: nearby there are ski slopes, hiking trails, and other attractions.
Stayed in February 2025
Reviewed: February 21, 2025
Dawid
PolandEverything
Stayed in February 2025
Reviewed: February 13, 2025
Andrii
UkrainePerfect room, perfect sauna, nice cuisine, perfect, polite and hospitable personnel in the restaurant!
Stayed in February 2025
Reviewed: February 12, 2025
Yuliya
Czech RepublicSwimming pool is too cold, not pleasant cold. It is 3rd time we stay at hotel, and even in summer it is not a nice comforting feeling to go into water. Child is always stressed. Please increase temperature by at least 2 degrees. It is definitely not 29 degrees as it keeps saying.
Amazing room for 2.
Stayed in February 2025
Reviewed: February 11, 2025
Monika
PolandBed was not too comfortable!
Location was great, breakfast was tasty! Receptionst who was a trainee was very polite!
Stayed in February 2025
Reviewed: January 24, 2025
Hubert
PolandGreat, minimalistic design. Very well furnished rooms. Comfortable living conditions and nice breatfast Buffet. The localisation is very comfy as it is just on the car park next to the slopes. We have had a great time
Stayed in January 2025
Reviewed: January 18, 2025
Brigitta
Czech RepublicNothing
Comfy a clean rooms, spa and the best location for skiing. Super nice staff.
Stayed in January 2025
Reviewed: January 17, 2025
Mateusz
United KingdomIt can be quite expensive in the high season but it is a 4 star hotel after all...
Fantastic place to stay - ski lift and ski rentals 5 minutes walk from the hotel. Gated parking just outside (we paid 8 euros per day), lovely restaurant, amazing breakfast which was included in our package, pool with jacuzzi (small and busy though, you have to pay a small fee to use it), tennis court. Overall a great place to rest and recharge after skiing.
Stayed in December 2024
Reviewed: January 7, 2025
Tomasz
PolandI’d love any bar/restaurant to be open a bit longer tk spend time after skiing. Currently it closes at 10 PM during weekends.
Very friendly staff at reception and restaurants. Clean and spacious rooms, easy checkin/out online.
Stayed in January 2025
Reviewed: December 31, 2024
Yaroslav
PolandGreat place for both active and lazy types of rest. The ski lift is just in front of the hotel. Nice hotel staff. Very clean, warm, smells great) Good breakfast 👌, don't know why somebody complained about it in the comments. Everything was great 👍🏼
Stayed in December 2024
Reviewed: December 25, 2024
Matej
Czech RepublicAs always perfect
Stayed in December 2024
Reviewed: December 2, 2024
Jana
Czech RepublicI was quite disappointed to find out that I had to pay for the parking fee. I thought that parking would be free at least for the hotel guests.
Breakfast was fine. To be honest I was expecting homemade pastries at the hotel like this and a bigger choice of food. Anyway, it wasn´t bad at all.
Stayed in December 2024
Reviewed: November 24, 2024
Robert
Czech RepublicExcellent, clean and modern hotel. Convenient location for the cable car.
Stayed in September 2024
Reviewed: October 23, 2024
Rudolf
Czech RepublicView with garages is somewhat sad.
Great location and customer service. Rooms are well designér and clean.
Stayed in October 2024
Reviewed: September 24, 2024
Dmitry
Israelthe pool was cold for our kids parking charge, parking should be for free for the guests
location breakfast nice big rooms
Stayed in August 2024
Reviewed: September 8, 2024
Stan
GermanyThe mattresses were far too soft and paying for the parking was a bit weird. It does not seem to grant in and out access and you'll need to pay each time you drive away. It would be good if this could be explained better at check in .
The hotel is in a great location, right across the road from the year-round working ski lift which takes you uphill. Many hiking options in the immediate vicinity. The room was nice with a small balcony facing the forest. Generally, the facilities were great, the wellness area was more than sufficient and very quiet during the day. The breakfast was quite alright, whereas the dinner as part of the half pension was great.
Stayed in September 2024
Reviewed: September 5, 2024
Iurii
Czech RepublicHotel looks a very pricy in scope of price-quality ratio (I've paid about 107 EUR per night using very big discount, full price is about 130 EUR): - No air conditioning - you have to open windows and everyone do it. As a result - hubbub through open windows. Also it is a real hot inside during hot days; - Parking is not included in the price - you'll pay additional 8 EUR per night; - Sauna is not included in welness (welness without sauna for such room price?); - Walls are too thin - speaking and TV from other rooms will be in yours as well.
- Spacious rooms with balcony; - Friendly and responsible staff: I got a discount for parking due to very temporary water issue and compensation for the minor one item mispricing between c-keeper and menu; - Hotel closely located to the cable car for exporing nerby mountains; - Easy and fast SPA access (short hallways etc.).
Stayed in July 2024
Reviewed: September 3, 2024
Revital
IsraelThere was no curtain in the shower, everything was wet...the lighting in the room was not sufficient and it was very dark
Location was good for us
Stayed in September 2024
Reviewed: August 18, 2024
Brangold
NetherlandsThe pool is a little small if there are too many people . On the first day of the half board we could choose between cheese and cheese.
Nice and quiet place. We were not happy with the room and got a free upgrade which was very friendly! The rooms are spacious and modern. The beds are very good. Breakfast is nice with much variety , and they are refilling the breakfast non stop. We booked the hotel with half board. Not much choice but the food is of high quality. The location is great for walks into town or taking the cable car up the mountain
Stayed in August 2024
Reviewed: July 31, 2024
Ieva
SpainCoffee machine didn’t work, bed was very squeecky
Room interior, view from the window, very friendly stadf, nice spa zone
Stayed in July 2024
Reviewed: July 25, 2024
Tomasz
Polandextra charge for parking
very nice and comfortable apartment; access to swimming pool; very good breakfest
Stayed in July 2024
Reviewed: June 25, 2024
Strnad
United StatesEverything excelent...no comments
Beautifull, outstanding very modern hotel,with extremely nice people,special receptionist Bara.....room was ready at 10am.....warm pool 29C, hottube 38C. We were very pleased with our stay and definitely coming back next months. Excelent concept with bath room...see troug glass....nice concept Fridge and nice tv.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content