Very friendly, family-like ambiance. Great staff that was more than happy to help

Stayed in November 2023

Simply nothing that comes to my mind..... a bathtub would have been great as it was the first day of winter.

All perfect, starting with friendly check-in in a historical setting, comfy beds - the excellent breakfast freshly prepared main course and free afternoon snack... and all that without being overdone or posh in the vicinity of the castle and monastry.

Stayed in November 2023

View from breakfast room is gorgeous! Perfect location. And the staff was exceptional! Especially Sergio

Stayed in November 2023

Located at high point in city - so long high walk to end the day! Parking is close but use city lot so pay the meter.

Very clean and quiet location. The hotel is old but well maintained - great views if you have the right rooms.

Stayed in November 2023

The absence of dinner and lunch in the restaurant

The customer service, the fact they changed my towels , made the bed , the receptionist asked me whether i took an umbrella since it was going to rain

Stayed in October 2023

Beautiful and historic

Stayed in October 2023

N/A

Old and beautifully restored building with lots of charm and character

Stayed in October 2023

Location was excellent except for the tough uphill walk to it.

Extremely welcoming staff - huge comfortable bed - really excellent stay overall

Stayed in October 2023

Compact room with unusual lip close to the door and bed. Breakfast good but pricey - 23 Euros. Quiet area in the evening - few restaurants nearby. A longish uphill walk from town.

Comfortable but not luxurious boutique hotel - a break from the safer norm of chain hotels. Adapted historic building. Great views. Hot breakfasts cooked to order - perfectly prepared eggs regardless of type. Helpful reception staff.

Stayed in September 2023

Greeted with champagne. Staff was extremely helpful and delightful. Excellent location.

Stayed in October 2023

Shower too small

The bed and the room design

Stayed in October 2023

The receptionist greeted us with so much kindness and provided great recommendations! Our stay was top-notch and felt luxurious. The room was incredible, the beds were comfy, and we appreciated how the smart TV had Netflix. Even though it is a little bit of a walk from downtown, I enjoyed the walk to and from the hotel. Located right near the beautiful park for evening walks. I would stay here again and again!!

Stayed in August 2023

Location seems far from the center at first, but you're a couple of blocks from Prague Castle and 15 minutes from Charles Bridge. Place is Gorgeous and we'll kept. Their restaurant is located in a catacomb 10 minutes from the hotel. The food is amazing.

Stayed in August 2023

No English TV

Location and staff were excellent

Stayed in September 2023

Historical building located close to the palace, but very clean and enough space. Staffs were very kind, made our stay comfortable. Excellent breakfast with nice view.

Stayed in October 2023

I thought there would be a wider window, but it turned out to be a tiny one. But I think it is my bad. Because I didn't pay attention to it when I booked the room.

Stayed in October 2023

All was great.

Very friendly staff, great breakfast and close to everything.

Stayed in September 2023

Nothing

The best hotel I've found in Prague. Breakfast has a great view of the old town. Great location.

Stayed in September 2023

Everything was perfect.

Amazing, historic, classy.

Stayed in September 2023

not relevant

breakfast was not ordered, everything else was at a good level

Stayed in September 2023

Every hour/half an hour we heard church bells that can bother but barely heard when windows are closed.

The staff was welcoming and pleasant. Rooms were clean. 2 minutes walk from public transportation, and a few minute walk to Prague's castle. The view of the garden was very nice.

Stayed in September 2023

The hotel is located up on a steep hill so it could be a little exhausting on a hot day. Other than that, perfection!

Gorgeous hotel overlooking the heart of Prague. The rooms were charming with comfortable beds, and the breakfast room and buffet were superb. The staff was delightful and treated us like we were checking into the White Lotus, offering us champagne and some great restaurant recommendations. The little outdoor bar has wonderful views, and the 22 tramline is pretty close by. Would absolutely come back!

Stayed in August 2023

Getting to parking was a bit challenging for those not familiar with the city, but staff once again went above and beyond and explained everything in great detail, so it was actually easier than it seemed at first.

The building was surprisingly historical, we didn't expect to stay in a palace or castle, but that was the general feel of the place. Our room was rather big and spacious, very clean and comfortable. It had everything we needed for a couple-day stay. The location was great, just a pleasant walk downhill to the city center (walking back was harder :D ). The staff in the hotel was extremely nice and helpful, very professional, spoke perfect English, and was always ready to assist and accommodate our every need. The breakfast was great and the dining room had the most spectacular view of the city.

Stayed in August 2023

Nothing

The staff was amazing! They went out of their way to answer all of our questions and they made great suggestions. They made dinner reservations for us that were wonderful. In addition, they arranged for transportation to Terezín that was exceptional. The breakfast was great too. Overall, this is one of my favorite hotels I’ve ever stayed in.

Stayed in August 2023

The concierge was excellent!

Stayed in August 2023