Sadová 866/867, Karlovy Vary, 360 01, Czech Republic
#28 of 99 hotels in Karlovy Vary
Guests' ChoiceBased on 51 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.7
Value for money
8.6
Free Wifi
9.1
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Showing 1 - 25
Reviewed: March 24, 2025
Roman
GermanyNo possibility to make coffee and tea. In the steam bath it is heated from below with strong steam, so you have to lift your legs for a few seconds.
Quiet and relaxed. good place that is close to the center and to the other villas to look at as well as to some viewpoints.
Stayed in March 2025
Reviewed: September 4, 2024
Oksana
UkraineNothing serious to complain about Reception staff were not always eager to please the visitors, a bit aloof Wifi is not the best one
Spotless clean Varied breakfasts Luxurious dinners Bar and buffet attendant is super welcoming Aside from noisy high street
Stayed in September 2024
Reviewed: August 18, 2024
Anthony
United KingdomI dont have any negatives about this hotel or it's location.
Fantastic hotel in a great location. Very clean and very relaxing.
Stayed in August 2024
Reviewed: August 8, 2024
Iwona
GermanyClean and nice wellness, very comfortable bed, good location.
Stayed in August 2024
Reviewed: April 9, 2024
Johnny
United KingdomNo tea/coffee facilities in room Indoor bar area is very small
Pool & Spa area is excellent for a small hotel. Quiet hotel & comfortable bed for good night's sleep Good location for exploring the town
Stayed in April 2024
Reviewed: March 12, 2024
Gita
LatviaGood location, nice SPA with jacuzzi.
Stayed in March 2024
Reviewed: March 9, 2024
Stuart
United KingdomThe sauna and wellness centre was fantastic, and never too busy. The location was perfect and theres a good selection at the buffet breakfast. I highly recommend.
Stayed in March 2024
Reviewed: December 27, 2023
Nomi
GermanyThe head massage was dissapointing
Very big and clean suite, super comfi bed, friendly personal. Wonderful breakfast.
Stayed in December 2023
Reviewed: October 27, 2023
Kucerova
United KingdomThe room where we had our massage wasn't very relaxing. It looked and felt more like at doctors' surgery, no relaxing music or scents and was too bright. Most of the staff didn't speak English.
The hotel was nice and clean. Staff was friendly and professional. Good selection of food at breakfast and dinner. The room was cleaned daily, was a good size and had everything we needed.
Stayed in October 2023
Reviewed: August 29, 2023
Evgeny
IsraelMeal...some day perfect....some day not tasty....
May be location...
Stayed in August 2023
Reviewed: July 26, 2023
Piia
EstoniaIt depends what you look for, if you are there for treatments, then I cannot advice anything since we did not take anything - seemed a bit overpriced for us. We had high hopes for the spa, which was nothing special after all. Breakfast was basic, nothing special. We did not have the hotel parking, so had to park like 2km away and paid 10€ day for that. Also, cannot order wolt food where the hotel is - carriers cannot enter this area, so had to meet them outside the area to pick up the food. I mean, overall was all good, but I think it was not worth the money and photos were better than the real case was.
Hotel looked nice and was in a quiet area. Room was okay, beds were comfortable and blankets very good. Location was also good,a short walk to old town and all the main places.
Stayed in July 2023
Reviewed: June 11, 2023
Asya
United StatesToo far from place where I live. This is paradise.
Everything was on the highest level of services. Excellent staff ,delicious home cooking,cleanliness everywhere,fresh local food. Very professional and careing medical staff. Doctor,Head nurse,all assistents in spa area,physical therapist is the best I ever had.
Stayed in June 2023
Reviewed: May 29, 2023
Plamena
GermanyThe Hotel doesn’t have private parking. The distance between the parking and the hotel was about 1.5km walking distance.
The staff was very nice, they speak English, German and Russian and that was convenient. The room was clean, beautiful and cozy. The wellness center was excellent, all you need. The breakfast was good, but can be better.
Stayed in May 2023
Reviewed: April 30, 2023
Pauline
United Kingdomalthough clean, the dining room was functional but not a place for evening dining. My one big criticism is dinner was 17.30 to 19.30?
location was perfect, centrally based and clean
Stayed in April 2023
Reviewed: April 4, 2023
Yaron
IsraelPayment for Parking
Good location, nice room, good breakfast
Stayed in March 2023
Reviewed: March 9, 2023
Julia-elisabeth
Germanynice pool, big rooms, okayish breakfast, close to the main mall
Stayed in March 2023
Reviewed: February 23, 2023
Dmitry
NetherlandsRooms are very clean, bright and recently renovated, big and comfort beds, nice SPA area with sauna, jacuzzi and a good size swimming pool. Pleasant hotel and wellness staff. We will love to come back!
Stayed in February 2023
Reviewed: January 8, 2023
Tetiana
UkraineEverything was top. Good location, helpful staff, comfortable and clean room. Nice pool area.
Stayed in November 2022
Reviewed: October 24, 2022
Honzalicia
Czech RepublicThe WIFI signal is not that strong, we did not mind but if you need a place with a good signal it is maybe not the best. The sauna's maximum temperature was only 75 degrees and the swimming pool quite cold. It might be because they want to save energies.
The hotel was really nice, small and intimate ! The food was really tasty, the rooms really comfortable and we loved the small Iris club area :) The wellness area was small but nice ! The location really quiet and perfect !
Stayed in October 2022
Reviewed: October 19, 2022
Diana
United StatesParking was a challenge but we did get a dedicated spot. Food had good variety for all diets but atmosphere was loud and cafeteria like with radio station playing and lots of dashing about by staff. Map of city not good. Staff did not speak English well and my second language, German was also not much better.
Good location with short walk to downtown. Quiet and nice views from room
Stayed in October 2022
Reviewed: September 5, 2022
Eduard
RomaniaThe hotel is very clean and the staff is a 10. The food is very good and of high quality, varied (both breakfast and dinner being a Swedish buffet). The staff, 10 points
Stayed in September 2022
Reviewed: August 20, 2022
David
United StatesNo parking on site, like advertised.
The buffet style breakfast was amazing.
Stayed in August 2022
Reviewed: June 20, 2022
Damira
PolandWhat we didn't like was the breakfast - it was very mediocre: the scrambled eggs were cold, hardly any fruits available, etc. With a little bit of effort, this could get drastically improved.
The hotel is located in a quiet street, a few minutes above the central walking area. We had a parking spot right in front of the hotel and the receptionist was friendly. The room, although quite old school, was comfortable and clean, with a big double bed. We unfortunately didn't have time to try out the spa area.
Stayed in June 2022
Reviewed: May 15, 2022
Juan
United KingdomThe night staff wasn't too preoccupied in finding solutions to our queries (from getting ice to answering questions). The room although comfortable had issues with one of the reading lamps which was not fixed by the staff.
Excellent customer service from the Staff during the day, the night front of house though was clueless (we think it had to do with him being so young). Location-wise the hotel is great and the room had an amazing view.
Stayed in March 2022
Showing 1 - 25
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