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  5. Reviews of Hotel Tommy Wellness & Spa

Reviews of Hotel Tommy Wellness & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kaštanová 205, Náchod, 547 01, Czech Republic

#11 of 27 hotels in Náchod

Guests' Choice

Review Score

Based on 50 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.8

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 12, 2024

    10
    A truly beautiful, refreshing stay in Czech Republic
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The SPA area is just amazing. We booked it for a very reasonable price and it surpassed all our expectations. The receptionist was very nice to us and helpful. The room was also good, tidy, and stylish.

    Stayed in November 2024

  • Reviewed: October 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms, a little far from the city centre.

    Climate in the hotel, lobby bar, wellness

    Stayed in September 2024

  • Reviewed: July 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little small for luggage

    The staff was very helpful and kind, breakfast was excellent. We also tried spa (pool and jacuzzi) and it went wonderful!

    Stayed in July 2024

  • Reviewed: June 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no comments

    Excellent service and very friendly stsv at reception....spec.Miss Bara....very friendly

    Stayed in May 2024

  • Reviewed: June 12, 2024

    9.0
    Very flexible and friendly staff paired with a nice hotel.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Window shades were inadequate. If there is one thing to add or replace, its the window shades.

    Variable choices, quick refill. Superb bar, with self-service in the evening.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Absolutely great!
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    It was all wonderful! The location is 15 min drive to the mountains’ sites, 5 min to shopping area. Very nice hotel with the host and the staff make everything you feel comfortable and address any specific needs. Absolutely great breakfast, everyday different with so many choices. Snacks available whole day long. There is nice plus after whole day walking - SPA. Pool just for 2 is actually a great idea. I am not sure why it is not rated 4 stars, it is or even 4+. Loved everything!

    Stayed in May 2024

  • Reviewed: March 6, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    Vegetables at the breakfast buffet are being kept at a very low temperature and do not taste fresh afterwards.

    Little gem on the CZ-PL border. Friendly staff, great homemade and inexpensive food. Self-service buffet with everything you would want, non-alcoholic drinks, tap beer, wine, cocktail ingredients, ice, ice cream, popcorn, snacks. Free private parking.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    I recommed it😀
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice and helpfull staff. Calm place. I can fully recommend

    Stayed in December 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are abit old and not comfy.. breakfast is okay not perfect but okay.. the receptionist was helpfull..

    Stayed in October 2023

  • Reviewed: August 2, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small shower head :)

    The breakfast just got me totally. It had everything regular and much more.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very quiet and cosy, ideal for a relaxing weekend. The garden was perfect for sitting in on a hot day, and the roof jacuzzi is an absolute delight, including the sparkling wine and snack. Fantastic friendly and helpful staff, delicious breakfast. We are coming back next month!

    Stayed in July 2023

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I am deeply dissatisfied with the pricing - I was traveling with my dog and the object was labeled as dog friendly. There was no indication about additional cost of the animal neither the info about the amount of money I have to pay for animal. While checking out I discovered that I payed 75% of the price of the person for my dog - the price was charged everyday. I totally agree that animals should be accepted at additional charges - but the price exceeded my expectations and I would feel much more comfortable being informed about the cost while checking in or while reading description on booking

    The breakfast was really nicely served and filling

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    missing fruits in the breakfast

    clean, quiet and comfortable room; self service bar is good idea, nice personal, possibility to lock bicycles

    Stayed in May 2023

  • Reviewed: August 20, 2022

    10
    Most enjoyable highly recommended.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    We thought that although we enjoyed breakfast perhaps some more fruit could have been available.

    I was very impressed with the friendly staff at reception and the availability of booking the pool etc.My partner and i also enjoyed the space in the breakfast room and the bar area. The hotel was super clean and we have already told our friends about it.

    Stayed in August 2022

  • Reviewed: June 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    in the middle of a village. not really lost in the country side as we had imagined

    Calm

    Stayed in June 2022

  • Reviewed: March 19, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    Size of room

    Friendly staff

    Stayed in March 2025

  • Reviewed: July 30, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was too small. Too expensive for location and services.

    Everything was absolutely clean.

    Stayed in July 2023

  • Reviewed: March 28, 2023

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in bathroom 😱 Breakfast poor

    Stayed in March 2023

  • Reviewed: February 6, 2023

    1.0
    Misleading texts on booking make it seem better than it is.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    On arrival there appeared to be no restaurant. I could order a pizza and have it delivered. Then I decided not to eat anything. The sauna, whirlpool etc were "fully booked". Apparently you had to reserve this. Funny thing is that this is all in the same room. When there is written "Private" you expect Private. It does state that there is a surcharge for this, but if you have to reserve and rent each object separately, it becomes an expensive stay. Whirlpool 8 euros, swimming pool (you) 5.00 etc. I spend a lot of nights in hotels and it is more common that you pay a surcharge, but this is in proportion to the service offered. I made this known but there was no understanding from the receptionist. For a romantic weekend this will definitely be a great ghotel, but I feel they don't live up to the promise.

    the breakfast is ok, the location is okay too, although it is very remote. The room is spacious but simple. For the highest category room I would have expected a bit more luxury.

    Stayed in January 2023

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: March 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: November 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: August 25, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

Showing 1 - 25

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