To many stairs and weak breakfast

Perfect location

Stayed in July 2023

We were all the way on the 2nd floor and with 4 suitcases it was a workout to get to our room.

Loved the location, you can’t beat less than a 10 minute walk from Charles bridge. The room was very unique and comfortable. We also loved the fact there were 2 restaurants right outside of the property.

Stayed in July 2023

attic room is has a number of very low beams. Receptionist insisted I had to pay Eur 2 tourist tax in advance even though it failed twice through their card machine. she then spent 5 mins on the phone getting the card machine fixed. why I couldn’t have paid later I don’t know. not great customer service having already pre-paid Eur 180 for the room

Beautiful medieval building but looks it’s best from the outside

Stayed in June 2023

Shower heat was inconsistent. Hard beds.

Location & Front desk staff

Stayed in May 2023

the building is old, the floor is not maintained properly as sounds come out when stepping. wifi is not working.

location is good. the room and toilet are clean. the staff is helpful in arranging transport to bus station for us.

Stayed in May 2023

the building is old, the floor is not maintained properly as sounds come out when stepping.

location is good. the room and toilet are clean. the staff is helpful in arranging transport to bus station for us.

Stayed in May 2023

Bed was very firm and thin. Shower needs a curtain to contain water.

Location, staff and charm of the building were all excellent.

Stayed in May 2023

location

Stayed in May 2023

No elevator, and room on the last floor with big luggage. Not recommended for elderly in that floor, perhaps the lower ones. Breakfast very basic. Tea bags and coffee on top of mini bar were NOT complementary, you have to pay for those.

Location is fantastic. Very close to the astronomical clock so walked everywhere.

Stayed in April 2023

Can't think of anything!

Great location in the centre of town, lovely old building. Super friendly staff, great value for money

Stayed in April 2023

Things to think about is, old building no elevators, breakfast room is very, very small and noicy when fully occupied. Beds are hard but not uncomfortably. In our room there was a bathtube without curtain which made it difficult to shower.

Right in the middle of Prague old town, close to everything. A Unesco classiefied building, very charming. Price is good. Breakfast (very basic) included. Staff is very nice and helpful.

Stayed in April 2023

Breakfast super bad

Location!!! Comfortable bed

Stayed in March 2023

Top floor Wiring dodgy Could access wardrobe properly as too near bed

Plenty to eat at breakfast Location excellent for old town Staff friendly and helpful Have gluten free option as per requested and also sorted out airport transfers

Stayed in March 2023

Would be nice if in the morning breakfast , eggs would be served , any kind would do. And the bath in one of the rooms was under an extended wall ,meaning the only way to get shower would be to sit in the tub , or risk falling out. I would recommand to replace that with an ordinary dush.

Lovely place at the center of Prague Very clean Efficient crew Tasty breakfast Lovely rooms ,very spaceus

Stayed in February 2023

breakfast were poor a lot

receptionist

Stayed in March 2023

Beds were uncomfortable The first room had no natural light and noise from upstairs so we changed rooms at extra cost No way of controlling the temperature so it was cold at night Not accessible to people with mobility problems

Location was perfect Breakfast was continental buffet and very nice

Stayed in January 2023

The breakfast was without cheese/eggs, each day rhe same.

nice and clean room with bathroom, in the centre of Prague. All touristic places in walking distance. Nice and friendly people at the desk. I recommend this place!

Stayed in January 2023

Very Creaky floors next door and above us. Breakfast very poor. we had coffee and toast with jam. No imagination shown and room is small and cramped. Bathroom sink had not been properly cleaned prior to arrival. I also suspected that my travel perfume had been decanted by a half inch of liquid? Tired decor, pillows etc. little colour, worn carpet. Two lights not working in poorly lit room. Noisy large fridge which I unplugged to sleep. Unnecessary and expensive “mini bar’ and wasted energy of otherwise empty fridge 🤷🏻‍♀️ Extremely unfriendly lady at checkout on New Years Day at 11.25am, who entered our room to chastise us for “ Not respecting the rules of the hotel?!”… after we had stayed there 4 nights and gad been out later the night before- of all days to be a little flexible?!? I have travelled the world and even worked as a chambermaid in a hotel as a student and have never witnessed or experienced hotel staff entering a bedroom while guests are packing up to reprimand them. it was extremely rude and unnecessary behaviour. This lady need training and help to understand the damage being done to the business even if it’s her own hotel?!?!

Excellent location and spacious room 9. Great bedroom windows that open! Very friendly receptionist called Monika.

Stayed in January 2023

It could have had a cafe area.

The family room - the authenticity of the building.

Stayed in January 2023

The breakfast was very very poor, even no eggs.

Location and price

Stayed in November 2022

Bed rock hard

location location location

Stayed in December 2022

breakfast is poor and the wood floor make a lot of noise. you can literally hear the vibration alarm of the room at the top of your. The room have a central heating and the room was super hot and there’s is no way to change it

The location is perfect, just a few steps of the astronomical clock tower. the room was clean and good wifi

Stayed in November 2022

Very noisy in early mornings with bins on cobbles. Breakfast was limited and became very boring as nothing changed each day.

Comfortable bed. Very clean.

Stayed in November 2022

poor shower, expensive for tea and coffee. Nit at all accommodating for a requested change of date.

good location

Stayed in November 2022

not a negative but worth knowing: furniture and amenities in keeping with the period property including the stairs.

excellent location, room was very clean and surprisingly quiet considering how central the hotel is. breakfast is plentiful but would try and go early or late to miss the rush.

Stayed in October 2022