Koubkova 12, Prague, 12000, Czech Republic
#164 of 566 hotels in Prague
Guests' ChoiceBased on 392 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.4
Value for money
9.0
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 1, 2023
Patrick
United StatesBreakfast and the price of the room.
Stayed in August 2023
Reviewed: August 23, 2023
Maseline
SwitzerlandThe carpet was stained and this made the room look dirty. The pillows were uncomfortable (too thick for my build).
Andrea is a gem. The after-hours check-in was very well coordinated and she was really helpful in offering tips on what to do in Prague. The hotel is modern, the room, including the bathroom, was spacious with a well functioning AC and I could follow BBC on television.
Stayed in August 2023
Reviewed: August 23, 2023
David
IsraelExcellent place, close to the center, with parking
Stayed in August 2023
Reviewed: August 21, 2023
Caprice
Germanymaybe better eggs
very nice service
Stayed in August 2023
Reviewed: August 17, 2023
Thomas
NetherlandsWe liked it all!!!
We loved the hotel, it's modern, clean and the staff will go the lengths to help you. David at the reception is exceptionally nice, welcoming and helpful. The breakfast was delicious and while the location was not central it was very close by. The rooms were comfortable, the beds very comfortable l, new and clean. The rooms had air conditioning and streaming TV. We were a family with grandparents, parents and children and the hotel was fine for us all.
Stayed in August 2023
Reviewed: August 6, 2023
Mohammed
YemenThe staff was friendly and the location is pretty close to the center.
Stayed in August 2023
Reviewed: August 5, 2023
George
NetherlandsNot necessarily a problem for me, but the stairs from the front entrance to reception can be a hassle if you're travelling with heavy suitcases.
My flight to Prague was much later than the time it was supposed to go, so I arrived at the hotel for midnight. The communication from the hotel was superb and late check-in was arranged. On arrival I was able to pick up the key from an combination-locked box and went to my room. Room itself was very nice, clean and the bed was really comfortable. I woke up late and was in the room passed the checkout time but I wasn't harassed, so really happy about that. Late check-in was really simple and well organised. Hotel easy to find at night Room was really comfortable Staff very nice
Stayed in August 2023
Reviewed: July 31, 2023
Janis
LatviaNice place. Breakfast available.
Stayed in July 2023
Reviewed: July 28, 2023
Charlotte
CanadaI cant complain about anything.
Location is fantastic. Andrea at reception was so lovely and very welcoming. Slept very comfortably. Even had AC, which is not common in Europe and was a nice bonus.
Stayed in July 2023
Reviewed: July 27, 2023
Angelika
United StatesThe only thing we missed was parking availability. Even though the booking says they have parking spots available, after asking at the reception, the hotel staff offered us a parking spot in their "partner acommodation", which was nearby, but cost extra fee and honestly, was quite pricey. We ended up parking in a public parking garage several stops away from the hotel.
The hotel is in a great location, easily accessible by public transport and close to the city centre. It's in an lovely old building (usually means a lot of steps to reach the top levels), but hotel is conveniently equipped with an elevator. The room was nice and clean, a bit on the smaller side, but absolutely sufficient. Staff was nice and breakfast very decent too. We enjoyed our stay.
Stayed in June 2023
Reviewed: July 27, 2023
Christian
Germanyroom
Stayed in June 2023
Reviewed: July 16, 2023
Ismael
IraqThey don’t keep your bags after 7:30
Everything is amazing
Stayed in July 2023
Reviewed: July 13, 2023
Andy
CanadaNothing.
Beautiful rooms and great location. Walking distance to the main city attractions. Good pizza around the corner.
Stayed in June 2023
Reviewed: June 29, 2023
Kyrylo
Czech Republicnothing
very helpful and friendly personal
Stayed in June 2023
Reviewed: June 27, 2023
Cool
United StatesA little mold in the shower and a couple old water stains on the ceiling.
Front desk staff Vita was top notch. Super friendly and helpful. Room was nice and comfortable. TV and AC worked great. Delicious breakfast.
Stayed in June 2023
Reviewed: June 22, 2023
Saida
Lithuania-
Beautiful interior, comfortable beds, friendly staff.
Stayed in June 2023
Reviewed: June 18, 2023
Evaldo
BrazilThe fan on the bathroom was really loud
Modern and clean room / facilities, very central and close to transportation / stores and restaurants. Large bathroom, and it has walls - unlike the picture. Staff was very friendly and spoke good English.
Stayed in May 2023
Reviewed: June 14, 2023
Fabienne
Germanythe moth problem is real. I could manage it with always closing the bathroom door. But it was a little annyoing to have them flying around
The value for money is amazing! It‘s a great hotel. Everything was clean, the reception staff was very friendly and let me choose my room. She extended my stay for the price I found on Booking. Rooms are nice, I had a room with a separated bathroom, so no issue with the open sink/ transparent shower.
Stayed in May 2023
Reviewed: June 4, 2023
Krzysztof
PolandNice and comfortable room. Good breakfasts. Helpful staff
Stayed in June 2023
Reviewed: June 1, 2023
Paul
United Kingdomnothing in particular
Location was good, plenty of bars and restaurants and could walk to town in 30-40 mins
Stayed in May 2023
Reviewed: May 29, 2023
Seemi
GermanyVery good place to stay
Stayed in May 2023
Reviewed: May 28, 2023
Krzysztof
PolandNothing to say.
All good, no complains.
Stayed in May 2023
Reviewed: May 14, 2023
Milan
SlovakiaReception spamming with messages before check-in. Noise easily coming in from the hallway, luckily not so busy.
Liked the big table in the room, very nice bathroom.
Stayed in April 2023
Reviewed: May 8, 2023
Ghzawi
Jordaneverything was amazing. However, It would’ve been perfect if the rooms had bottles of drinking water.
One of the best rooms I’ve ever stayed at! very very clean, comfortable, good location(public transportation at walking distance,supermarkets, restaurants such as MacDonalds, KFC, Burger king also at walking distance, btw you should try Burger king there it’s really good)and the man at the reception was so kind and helpful.
Stayed in May 2023
Reviewed: May 2, 2023
Anna
UkraineNo soap (((
Stayed in April 2023
Bibione, Italy
Paris, France
Guiyang, China
Aswan, Egypt
Zagreb, Croatia
Olmué, Chile
Jasper, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content