1) There is NO Satellite OR Cable TV in the hotel although this is advertised (The new owner has removed it), Now onlt Czech Terrestrial TV 2) The wifi in the room was so poor that it kept disconnecting every few minutes (in the dining room it was OK) 3) At breakfast the eggs / bacon / sausages were not hot 4) The ventilation fan in the bathroom did not work (room 101) 5) The washbasin in the bathroom was cracked

1) The staff were very friendly and helpful 2) The breakfast was sufficient and good quailty 3) The room and bathroom and beds were comfortable

Stayed in March 2025

Cold room on arrival. Nobody open heating panel knowing we are comming.

Stayed in February 2025

Breakfast

The size of the room. 40 squared meters. Wow. And that price... :-) super

Stayed in January 2025

The Breakfast could have been more diverse

The size of the room - very big

Stayed in January 2025

Breakfast could be better.

Location, room was huge.

Stayed in May 2024

The noise from cars at the street

Big room, receptionist recommended good restaurant

Stayed in May 2024

I had nothing negativ to say.

I like the location from the Hotel and the Flair from the Hotel. The staff was helpfull and very friendly.

Stayed in April 2024

Before covid wellness now is CLOSED

Average breakfast but tasteful. In the town center. Good and safe car parking. Helpful staff.

Stayed in March 2024

The "one large double bed" was actually two single mattresses on a double bed frame, which would dramatically slide off to the side if anyone happened to turn over into the crack in the middle during the night. The attached Plán B bar played loud live music until past midnight, which could be heard from the first floor. Breakfast poor quality and unfortunately compulsory. As another reviewer stated, an option to book without breakfast (for a lower price, obviously) would be appreciated.

Excellent location with easy access to the town centre, free parking directly outside the hotel, friendly and helpful staff. Room well equipped (fridge, kettle, sofa, coffee table) and of a good size with lots of natural light. Shower pressure on point. Pleasant retro decor (though some of the furniture in the room could use some TLC).

Stayed in March 2024

a bit too old-fashioned vintage style. Road was quite noisy. No save parking on hotel ground, only parking at the street.

Generous room size and separate toilet, good choice and breakfast. Clean and tidy rooms. Old-fashioned vintage style.

Stayed in September 2023

The breakfast was OK but the eggs could have been warmer.

We liked how big and spacious the room was with a nice view. The bed was very comfortable and with a nice, firm mattress.

Stayed in September 2023

the only bad was the mattress was too soft two single mattresses in a king size bed - a no go…:-(

very central in a lovely small town all in walking distance good breakfast quiet place big comfortable room

Stayed in August 2022

They have a nice wellness

Stayed in May 2022

I stayed at this hotel recently, and unfortunately, it was a bit of a letdown. While I didn’t expect luxury given the price, basic cleanliness was definitely missing. The towels had stains, and the sheets on the bed seemed questionable—there were hairs all over them, which made me wonder if they had even been washed after the previous guests. To make matters worse, the trash bin in the bathroom was full when we arrived. We got in close to midnight, and since the reception closed at 8 PM, we didn’t bother calling for help. However, when I had reached out before making a booking, the receptionist was friendly and helpful, explaining how we could check in late, which was appreciated. While I understand it’s not a luxury hotel, I still expect at least basic conditions like clean sheets, towels, and an empty trash bin. I hope the hotel takes these issues seriously and improves the cleanliness and upkeep of the rooms. Breakfast was good by the way

Stayed in December 2024

Not enough parking spaces, very close to a sketchy area, very noisy at night due to the traffic. The room had a really weird smell, probably because the windows are not getting opened on a regular basis. The breakfast seemed like a joke to us, honestly. :) We rather left a night early.

It was clean and its location suited us for the activities planned during the day.

Stayed in July 2024

You could here everything into the room; neighbours and traffic. There was also a strange smell of sweat in the room.

Location, large room

Stayed in July 2024

We did not encounter anything to criticize.

We had an excellent room No. 404 consisting of a bedroom and a living room. The best was the view from one of the windows. We could see the historic squares of the city Žatec and the Ore mountains (Krušné hory) ridge in the background.

Stayed in July 2023

Friendly staff, good location, othervise not good value for money stay, hotel rather expensive for very old school rooms with stains on carpet. Average breakfast, definitely not woth 2 000 CZK per singe room.

Friendly staff, good location, othervise not good value for money stay, hotel rather expensive for very old school rooms with stains on carpet. Average breakfast, definitely not woth 2 000 CZK per singe room.

Stayed in March 2023

Breakfast not good quality and not a lot of variety. Bathroom extremely old. Parking not good

Location good

Stayed in February 2023

.The whole stay was like "not good, not terrible"... it was okay for the night but the servise was not as we expected from other reviews and the price. The breakfast was so sad! We arrived at the breakfast at 8:30 and almost nothing left, few sausages and eggs, almost no bakery, no ketchup... cereals were so dry, coffee machine was old and with terrible coffee, no fruit, not enough to choose from, we were really disappointed. Also the wellness in the hotel is not as we expected while it is the only wellness in the whole city. Price is 8€ per 1 hour, you have there 3 saunas... it is OK for a liitke relax but nothing special or nice.

Hotel is well situated in the city center. The stuff was nice and room spacious.

Stayed in September 2022

nothing

everything

Stayed in July 2022

Old furniture. Worn down bedding and towels. Funny smell in the room.

Stayed in April 2022

Tired & old

Location

Stayed in October 2023

There are no comments available for this review

Stayed in November 2024