Breakfast was disappointing. Only instant powder coffee is something I didn't expect

Room was spacious and the personal was kind and helped me when I requested to borrow an iron.

Stayed in March 2025

Very basic but spacious, clean and comfortable.

Stayed in January 2025

Breakfast was really good and complete. The Bed was new and the room was nice!

Stayed in January 2025

No elevator on site.

Incredible location. Spacious room that was serviced daily. Lovely amenities like a kettle and fridge!

Stayed in January 2025

The room door was not well insulated, so we could hear everything happening in the corridor. Additionally, there was only one chair in the double room, which meant the second person had to sit on the bed—this was not very comfortable.

The location is perfect, situated near two tram stations, making it easy to reach both the main train station and the city center within 10-15 minutes. The automatic check-in and check-out process was smooth, and we had no issues with it. Our room featured a large, comfortable bed with two blankets, good adjustable heating (which was much appreciated in January), a wardrobe, and plenty of power outlets.

Stayed in January 2025

Excellent value, a big room which was perfect for 3 people plus a cat. The hotel was well situated near trams and shops, there was a nice cafe opposite,. WE liked being able to check-in beforehand and get a code for the room and the hotel.

Stayed in January 2025

It is a bit noisy because of the tram line, but anyway, O slept really good 😊

The bedroom was really comfortable and spacious.

Stayed in December 2024

Good breakgast frendly staff

Stayed in December 2024

It was perfect !

Stayed in December 2024

The room door lock code didn't work on one of the night and had to call the customer service to get it unlocked.

Breakfast was quite good and had a variety of dishes

Stayed in December 2024

The door lock system wasn't clear. I saw many guests having a hard time, and the code I'd been sent wasn't right.

I really appreciated the different types of tea and coffee, the bottle of water and the kettle. The heater in the bathroom worked great. I liked it that there was no rug. My room faced the back of the building and was very quiet. The room was super clean and the bed was comfortable. The pillow was funny :) very thin, but that's better than a rock-like or thick pillow. The breakfast buffet was satisfying. I was so wonderfully surprised by the Portuguese-style pastry! Wow!!!

Stayed in December 2024

Unfortunately the bathroom was located inside one of the rooms, so that was a bit difficult. The staff didn't speak English much, so on two separate occasions, we had trouble understanding each other, but we laughed a lot.

We stayed at the "apartment" and we had two separate rooms, that both had doors, so we could enjoy a bit of privacy. The doors open with a pin that is given to us with the reservation, so no keys needed!

Stayed in November 2024

Teapot not working Pillows not comfortable

Stayed in November 2024

No reception at 1530, think at least till 1800. There was heat on, even when turning the know for price should be given the option, especially since it is colder and winter season!

Clean comfortable room. Internet quick to access. Nice hot showers.

Stayed in November 2024

The room was on the 4th floor and there is no elevator. NOT recommended for old people or with luggage. The room is close to the Tram station and the sound of the trains may disturb your sleep.

I like the space and the cleanliness in the room. The bed was comfortable. The toilet is small, but its good.

Stayed in October 2024

There was no internet connection

Stayed in October 2024

The bathroom is too small . Reception closed afternoon, small breakfast room.

Location, breakfast , opening the door with code which means no key or card.

Stayed in October 2024

Our family room was on the fourth level, no lift.

The room was tidy and clean. Breakfast was great. A lot of variety for breakfast. Staff was nice and helpful.

Stayed in October 2024

The bathroom was small especially the sink. One of the beds was a bit hard. It took a while to find the appartment. They should provide the map earlier.

It was an apartment. Location very central. Breakfast was fabulous. Late check-in was posssible by code.

Stayed in September 2024

I had nothing to complain about.

Very clean and comfortable room; the space is used very well, plenty of options to hang or store luggage and clothes. Very comfortable bed too, and the area seems very quiet at night (at least I had no problem with noise). Water boiler with a good selection of tea and instant coffee. Good breakfast with many options, both sweet and savoury. Helpful and kind staff (at the reception and in the breakfast room). Overall great value for money.

Stayed in September 2024

The door locks. They would be improved with clearer instructions. I locked myself out on the first night. Staff were very nice when they fixed it for me, but it took a while for me to find the right person to phone for help. Another guest had a similar issue on the last night and I was kept awake by the sound of them in the corridor trying to fix it.

Quiet, clean, comfortable, easy. Very good breakfast. Good shower. Everything was great once I was in.

Stayed in September 2024

No air conditioning, so room was hot

Location, big shower, good bread, good coffee nice breakfast

Stayed in September 2024

No real negative points

Very good breakfast. Walking distance from the centre. Clean.

Stayed in September 2024

It wasn't a real problem for me, but certain things didn't work the way they are supposed to, such as the mini fridge in my room and the WiFi (which is limited to certain parts of the hotel). Then of course there is the constant noise from the trams outside, although it's not too bad with the window and curtains closed. I also appreciated that the hotel provided free earplugs, showing that staff are well aware of the issue.

I absolutely loved the buffet breakfast! It's such great value for money, with nice coffee, fresh fruit, fruit juices, cooked food, bread, spreads and cakes too! They are always playing the music channel on the TV in the breakfast room. My hotel room, while it wasn't perfect, still felt cosy, homely and I slept better than I thought I would (given the noise and room temperature). Staff were very welcoming and helpful.

Stayed in August 2024