Karl-Liebknecht-Str. 32a, Mitte, 10178 Berlin, Germany
#223 of 527 hotels in Berlin
Guests' ChoiceBased on 3018 hotel reviews
8.3Cleanliness
8.5
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
8.8
Value for money
8.3
Free Wifi
8.4
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End of dialog contentReviewed: October 8, 2024
Vilma
CanadaHonestly, my husband and myself don't like their pillow too soft and so flat not very comfortable and their shower door it's terrible the water is coming out if I use the shower spray...otherwise it's a nice hotel,
Breakfast was very good and excellent location, close to everything. I will recommend this hotel.
Stayed in October 2024
Reviewed: October 7, 2024
Hadi
PolandIt is a good location And very clean with small rooms
Stayed in October 2024
Reviewed: October 7, 2024
Lilla
HungaryIt was a bit strange for me, on the last morning, at 10:00 AM the cleaning staff was knocking on our door, and after we did not reply, they opened the door...while we were asleap, becauae we were really tired after the previous day. We did not understand it, because the check out is 12:00, so we were 2 hours before that. I think they just wanted to clean the room, but I would suggest to have a list of those rooms, which will check out that day, and they should not bother the guests with knocking on the door...
It was a really nice hotel, perfect location. I liked the breakfast as well. Plus, that I really liked, you can have a breakfast till 11:00 AM, and you can check out ill 12:00, which is more comfortable than usually.
Stayed in October 2024
Reviewed: October 7, 2024
Giedrė
LithuaniaFacilities in the room
Location
Stayed in October 2024
Reviewed: October 6, 2024
Nicola
ItalyBreakfast very good.
Stayed in October 2024
Reviewed: October 4, 2024
Lisa
AustraliaWould have liked a drinks fridge, more clothes hangers..
Good Breakfast, great location next to Hofbrauhouse, public transport walking distance to a lot.
Stayed in September 2024
Reviewed: October 3, 2024
Aleksandra
PolandPremium location, next to Alexanderplatz. Good breakfast. We stayed only one night and it was very ok. Our room for 4 ppl was tiny, but ok for a short stay.
Stayed in September 2024
Reviewed: October 1, 2024
Bart
NetherlandsClean hotel, friendly and helpful staff. Great location and good breakfast.
Stayed in August 2024
Reviewed: October 1, 2024
Margaret
FranceReception staff not very friendly
Excellent breakfast
Stayed in September 2024
Reviewed: September 30, 2024
Razvan
GermanyThe entrace in the room was a bit narrow
Room was ready before check-in time Friendly staff Proposal of parking Breakfast starts early
Stayed in September 2024
Reviewed: September 29, 2024
Monica
United KingdomBreakfast very good, masses of choice
Stayed in September 2024
Reviewed: September 29, 2024
Kim
United KingdomThe reception we received which was less than welcoming despite the words uttered. The lack of tea making facilities.Someone else’s fingernail in the bathroom and the lack of English TV channels given the cost of the room. The sterile seating environment downstairs.
Its location and the quietness (?soundproofed) and the darkness of the room which provided exceptional sleeping conditions. The breakfast apart from the tea was also varied and expansive.
Stayed in September 2024
Reviewed: September 27, 2024
Georgiana
Romania-
Clean, metro/train near by, very friendly staff
Stayed in August 2024
Reviewed: September 27, 2024
Jéssica
IrelandBeing picky, I found 1 or 2 hairs in the bed and bathroom, what can be grose.
Location is amazing, in the heart of city center, near Alexanderplatz, but not noise at all. Breakfast is definitely a plus. It worths a lot, good quality and diversity. If you’re vegan, I’m not sure if it would meet your expectations though. Spacious room, good bed, ar conditioner works well.
Stayed in September 2024
Reviewed: September 27, 2024
Gints
LatviaTV quality was bad, it was not possible to turn it off. The shower was broken.
Proximity to city centre, value for money. We were able to check in earlier.
Stayed in September 2024
Reviewed: September 26, 2024
Robert
United StatesNo fridge
Stayed in August 2024
Reviewed: September 26, 2024
Jeannette
IrelandBreakfast very good good selection. Comfortable room nice and clean. Good location.
Stayed in September 2024
Reviewed: September 25, 2024
Mary
United KingdomThe name on my booking confirmation did not say it was an H2 hotel, which would have made finding it easier.
Location close to transport hubs. Staff very friendly and helpful
Stayed in September 2024
Reviewed: September 23, 2024
Ann
CroatiaVery central hotel. Room clean & comfortable. Staff friendly & very helpful
Stayed in September 2024
Reviewed: September 18, 2024
Yomitha
AustraliaThere was no safe in the hotel rooms which would be good for travellers with important documents. The room that we were in was slightly hot overnight and the fans did not seem to change much.
The location of the H2 hotel was great to be able to access all of the attractions around Berlin. It was close to all the major transport hubs (train station, bus and trams). Rooms were clean and the shower was excellent. The breakfast was good, it had a lot of variety that was exactly what you needed with a trip abroad. Excellent communication through staff.
Stayed in September 2024
Reviewed: September 17, 2024
Louise
United KingdomNothing
Good location, near to Alexanderplatz station. Friendly and helpful reception staff. Comfortable beds. Good breakfast.
Stayed in September 2024
Reviewed: September 17, 2024
Isa-riina
FinlandFirstly we could not get out from the garage because ”call to reception” button did not work, doors did not open. Had to go out to rain and walk the block around with all your carries. In the morning we did not even get to the breakfast when cleaning lady knock the door for cleaning. We had dog with but didn’t get any inform from that to put in the door. In the breakfast was not any hand sanitizer and in the lobby had empty machine for sanitizer. All in all you did not feel much hospitable.
Room was ok, bathroom nice and room temperature good.
Stayed in September 2024
Reviewed: September 16, 2024
Mimmi
FinlandI didint like the pillows in the room. And we had to ask many times and two different days from the front desk and then we finally got 2 pillow more. It looked like they are saving the pillows. And also late check out paying rools were different, it depended from which staff person you were asking. The breakfast was just okey, I could liked even two selection off sweet with coffee. The staff didnt seem to be friendly.
I liked the room and the location.
Stayed in September 2024
Reviewed: September 15, 2024
Angela
United KingdomMaybe extra pillows in room
Location , breakfast , safe & clean
Stayed in September 2024
Reviewed: September 15, 2024
Nora
LuxembourgThere wasn't anything I disliked.
Everyone was super nice, the rooms were clean.
Stayed in August 2024
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