The flush on the toilet was leaking and in one day it flooded the whole bathroom.

The room was new and comfortable.

Stayed in August 2022

I was at first doubtful about my stay given the past reviews but the experience was not bad at all. The property is located close to metro station. Room size (single) was better than many Paris city hotels. Staff is welcoming and gentle. No need to worry about the street vendors. They're just normal refugees/immigrants making a living through selling cigarettes and they won't eat you up! 😊

Stayed in August 2022

For the price I payed, it was a really nice and clean room. It was within 1 minute to the metro station, so very handy. The incheck time was under a minute and no problems at all. I would recommend for people how travel on a budget.

Stayed in July 2022

The facilities are quite rundown

Location for my purpose was very convenient - Close to Gare du Nord. Although the room was small it was very clean, renovated and served its purpose.

Stayed in June 2022

Could be cleaner, immediate area not the nicest

Walking distance to sights, price ok

Stayed in June 2022

There are no tea/coffee making facilities in room! No good, if like me you need caffeine in the morning to function. But, my biggest gripe is that I was charged €12.44 for City Tax upon arrival, which I had to pay before the key to my room was released. I didn’t realise until I got home that this was already included in my booking fee and had to apply for a refund. I was given a refund eventually, but I still shouldn’t have been charged in the first place.

Good location, only a few minutes walk from Gare du Nord and just one minute from La Chappelle Metro Station. Secure entry- buzz to enter. Clean and comfortable room. Multi lingual (French, Spanish and English speaking) man on reception was very friendly and printed out an excursion booking confirmation for me on request.

Stayed in May 2022

Clean and friendly staff.

Stayed in May 2022

When I came to this hotel for the first time, 3 or 4 years ago, I had to pay about 50 EUR. Last year, the tariff was about 60 EUR and this time, I had to pay more than 90 EUR. The staff told me that it was because of the renovation the hotel had undergone. I don't think that the renovations done justify this huge difference in tariff ... Another problem was that there is no lift. I had to go up to the second floor, on a staircase still in the ancient not very clean status. Fortunately, the staff carried my heavy suitcase up.

Before all, the friendlyness of the staff I encountered. The room was ok and the bedding rather good, with exception of the pillow. It was knobbly and not very comfy.

Stayed in May 2022

The pictures are not close to reality in any way, the space is very very very small as if you are in a chicken coop, the only nice thing is the staff’s treatment

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

The room was not the one which was showed in picture

Nothing

Stayed in February 2025

The area was really ghetto small hotel room one person lift

Stayed in January 2025

Sheets didn't really smell clean and the towels were not well cleaned but I had my own so it didn't matter to me.

Hotel has nice design, it was easy to get to and locate and staff were lovely and always available.

Stayed in January 2025

When I finally found the hotel I found myself on a backstreet, not a main road. very little traffic and it looked like it would be fairly dark at night. Looked more industrial. I went inside anyway because I had a non-changeable non-refundable reservation. It wasn't even 5:00pm and I could not get in as the door was locked and the person at the front desk had to buzz me in. I was given my room and proceeded to make my way upstairs. The hallway smelled sour and the smell followed into the room. Upon entering the room I was completely overwhelmed with the whiteness. No color beyond the neutral color of the curtains which were pulled closed over the window. The small twin sized bed looked to have nothing but a white sheet on it and made so tightly you probably could have bounced a quarter off of it. It did not look the slightest bit inviting. My imagination made me feel like this was the kind of room you would be given when checking into a mental hospital or rehab facility. I opened the curtain to hopefully have a better view that would help me calm down and was greeted by nothing but the roof of a one story building below me that was surrounded by plain multi story buildings around it, no wonder the curtains were pulled closed. After using the restroom and sitting on the bed trying to convince myself it was going to be ok. I would be spending more time out of the room seeing the sites, right?! I was unable to get past the anxiety that was building and ordered an uber to take me to a different property. I made my way back downstairs and dropped my key off at the desk telling the clerk that I felt unsafe and could not stay there. As I tried to make my way out of the property front door I was met with a locked door and had to wait for the desk clerk to buzz the door for me to GET OUT! What if there had been an emergency? A fire? The property was nothing like the pictures on the website. I would never recommend anyone stay here!

The only positive thing about this property was that it actually is within walking distance of the Eurostar train station. The property manager did allow me a refund of 2 of my 3 nights reserved. stating that I had used the bathroom and bed so he had to charge me for the first night. I was appreciative as I was prepared to lose all my money for that reservation, it was that bad!

Stayed in January 2025

Receptionist Mohamed and technician Amar were extremely helpful and nice. Thank you very much. And my thanks to all the team of Merryl Hotel!

Stayed in January 2025

The lift was too small

The bed was comfortable and the location was good and easy to travel also

Stayed in January 2025

The lift is just for either you or your bags, it is incredibly small, no normal person fit there. The entrance to the room was also quite small , the bed sheets were dirty, the bathroom was uncomfortable, the smell outside the rooms was bad. I honestly do not recommend this place. Or unless you're in an urgent need for accommodation and you're gonna stay maximum one night. More than that it would be a huge nightmare.

The only good thing about this place is the location nearby Gare du Nord. Everything else is terrible.

Stayed in December 2024

Perfect! The hotel has the best service and they will help you if you have questions. I had a question and I was immediately helped by 1 employee and both owners! The rooms are cleaned every day! There is a nice and atmospheric atmosphere in the room. The location is 15 minutes from the center, so ideal. And 2 minutes from the station. You don't notice anything from the neighborhood busier neighborhood around.

Stayed in December 2024

TV set does not work. No areial cable nor socket found.

Renovated room, everything new except the table. They ought to change it, too, so not to spoil the generally good impression.

Stayed in November 2024

There were no dining facilities in this hotel! If you get hungry and have nothing to eat you have to walk outside almost for 500 meter to find a restaurant!! It was too cold at nights the bed was fixed under the window which made me sick after my trip!!! No telephone to make contact with receptionists in the room and totally unpleasant! There were also constructions inside the building and there was too noises.

Almost nothing

Stayed in November 2024

The main areas of the hotel were in desperate need of renovation. You could see that the lobby and the stairs were in a bad condition. But the worst part was the awful smell in the room. Even though it seemed recently renovated (in contrast with the rest of the hotel), there was a bad smell that just would not go away. And it was definitely coming from inside the room, because after leaving the window open for hours and closing it, the smell returned within a few minutes. I ended up sleeping with the window open, I don't know how anyone could sleep there in winter...

The hotel was situated close to the main train station, that is why I chose it. The neighborhood was full of immigrants, don't expect the typical Parisian tourist experience here, but for the price it was a bargain. When I got to the hotel the check in was smooth, with a very friendly receptionist. They could keep my luggage for a few hours after check out, which was a plus

Stayed in September 2024

Super loud building work going on from 7am waking us up, no tv in our room

Stayed in October 2024

The bed size, the bathroom side the sink was very dirty

Nothing this hotel was very dirty and smelling

Stayed in October 2024

Nothing

We thoroughly enjoyed our stay at the hotel. The staff couldn’t have been more friendly, the cleaner, the receptionists they were all so kind, friendly and helpful. We felt so safe at the hotel. The room was way bigger than we expected and was spotless!! So good for money and just a 2 minute walk from the main station were already looking at staying again in a few months!!

Stayed in October 2024

Heater is off the hotel should better have a portable heater. Bathroom is so so so small.. smallest bathroom ive ever been.. The room is not so clean, theres a hair in my pillow

The room is ok new from renovation

Stayed in October 2024