One room had a smell, Food wasn't the best in the buffet.

Loved that we were moved as there was a issue with first room the second room was lovely and beautiful. , the seafood restaurant was amazing.

Stayed in August 2024

Everything was great!

The people were all so lovely and helpful. The room was beautiful! Overall great experience.

Stayed in June 2024

Ongoing construction; though not an issue to us

Great location Very helpful staff Great food selection

Stayed in March 2024

The hospitality was great, a wide variety of cuisines. Great stuff for kids.

Stayed in January 2024

Wash room

Exceptional Breakfast and location

Stayed in June 2023

room was nice could do with a bit of maintenance

to much in one place found it had to get some things overall love the place and happy to come back loved the restaurant upstairs and enjoyed the pool and bars

Stayed in May 2023

the rooms were a little dated.

the staff were amazing!

Stayed in April 2023

Rooms are a bit old and need to be renovated however they are super clean.

the pools especially infinity pool are great

Stayed in February 2023

they were doing some renovations during the week so it was a lil bit noisy however, happy that they are upgrading the rooms!

the people, location and the food

Stayed in December 2022

Buffet menu felt limited for the children, and therefore ordered off main menu which felt a bit formal.

Multiple pools, great menu, clean. Staff were very helpful.

Stayed in October 2022

There were building works being carried out but we could see these were necessary and didn't affect our visit.

Everything about the hotel was perfect for us and our 1 year old child. The food was all fantastic, the staff were extremely friendly and all interacted beautifully with our child. The facilities had everything we needed. The activities provided gave us an insight into the local Balinese culture and the entertainment in the Rama live was wonderful. We had 4 spa treatments which were all fantastic and very relaxing. The water sports team were very friendly.

Stayed in March 2024

The outdated rooms, broken locks, old furniture, renovations and construction work that we could hear in our room, while we weren’t told this beforehand. Incorrectly treatment and overcharging when we cancelled because of all this. Poor beach location and the infrastructure below modern standards overall.

The staff was very friendly

Stayed in March 2024

Great restaurants, great facilities fantastic staff

Stayed in December 2023

There isn't anything i didn't like i have no complaints.

I could honestly keep writing about what i liked but to sum it up; every attention to detail was taken from check in to room service dining and activities. The bonus of the focus and attention to looking after the children and making sure they had everything to hand and a separate pool for adults feel like it was predominately an adults only resort. The staff in all areas are exceptional the get the fine balance of customer service without intrusion. Food is a very high standard and good selection at the bars.

Stayed in December 2023

Construction work going on without us knowing was a massive negative. The facilities are extremely dated compared to other hotels charging the same.We were so disappointed in our room and got moved three times over 5 days,totally unacceptable. I will not ever stay here again and I will never recommend anyone to stay here.

Staff were always happy to help

Stayed in December 2023

Renovation work was being carried out all day every day without being notified beforehand. Had a pneumatic drill/hammering going all day from 8am, ended up with a headache most days. Was meant to be a nice relaxing break for myself and my daughter, definitely wasn’t that. I have videos to show how bad it was but wouldn’t download 🙄🤷🏼‍♀️

The food and staff

Stayed in November 2023

Everything Amazing

Stayed in August 2023

Grand mirage hotel and its own Thalassa spa is one of the sort after and most highly recommended spa and hotel to visit. The manager Yudhi and hotel staff were very friendly and helpful in every way and ensured every detail of the service was provided in an excellent and exceptional manner. Thalassa spa is a must recommended visit to experience true Balinese luxurious spa service, I booked two distinct spa packages of which I was guided through the service in detail by a wonderful customer service staff member by the name of Mariani followed by two friendly beauty therapist named Kusuma and Suryani who showed so much care and tender for the amazing packages I had selected. I will surely visit Grand mirage resort and their luxurious Thalassa spa in my next visit to Bali as it has provided me with true Balinese cultural experience and luxurious comfort. I rate it 10 stars ⭐️. Angela (Grand Mirage Hotel Guest)

Stayed in April 2023

it is a bit far from the Centre and touristic spots

the service was really good and food was fresh

Stayed in March 2023

Amazing

AMAZING

Stayed in February 2023

It was very dirty

Nothing

Stayed in September 2023

nothing

all inclusive is the best

Stayed in February 2023

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in July 2024