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  5. Reviews of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Reviews of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Mayor Jendral Sungkono No. 87 - 89, Dukuh Pakis, 60225 Surabaya, Indonesia

#12 of 160 hotels in Surabaya

Guests' Choice

Review Score

Based on 166 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.7

  • Free Wifi

    9.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: May 21, 2022

    7.0
    i dont think it is 5-star hotel. it is quite run down, water temp unstable, so-so breakfast quality. but location is gre
    • Business trip
    • Solo traveler
    • Superior Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    i dont think it is 5-star hotel. it is quite run down, water temp unstable, so-so breakfast quality.

    location was good, and right above a nice mall, staff also great

    Stayed in May 2022

  • Reviewed: May 11, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator, slow, bad circulation

    Nothing in particular

    Stayed in May 2022

  • Reviewed: May 1, 2022

    1.0
    Only hot water was good.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Buffet was not delicious and there was no various food for dinner. I dont recommend it. Location is good but it was not easy to access lobby and parking lot and ballet service was not supported. Just stay other hotel...

    Hot water was good.

    Stayed in May 2022

  • Reviewed: March 13, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Deluxe King Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: January 12, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 18, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Executive Club Grand Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 10, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Superior Deluxe King Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: November 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: November 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: September 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: September 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Great hotel, value for money
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: August 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: June 19, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Deluxe King Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Superior Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 76 - 100

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