Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodations with an outdoor swimming pool and free WiFi access throughout the entire property. Each room comes with IPTV and i-home system. It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car. The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and private bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room. The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organize relaxing treatments at the on-site spa and wellness center at additional charges. Other facilities available at this property include a business center, and meeting/banquet facility. For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hotel Ciputra
Hotel chain/brand
Hotel Ciputra

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Asian, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
Bedroom
1 king bed
Living room
1 sofa bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.7
Location
8.9
Free Wifi
9.6
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Phillip
    Turkey Turkey
    You have so many option to eat at the attached mall specifically the Chinese paradise restaurant is a must try! We’re leaving early morning and we got offered by having our breakfast packed to go! Hotel is beautiful and clean, staffs are kind and...
  • Stevanus
    Indonesia Indonesia
    The location is good. The breakfast offers a various foods.
  • Rubywijaya
    Indonesia Indonesia
    Room is spacious and the view is good. Service is good. And staff is very kind and accomodating to assist any request. Breakfast have various menu and taste good, particulary love the fish and mushroom. Desert also good
  • Yu
    Singapore Singapore
    Overall the room was spacious and facilities were adequate. The pool view was indeed amazing as it overlooked the city and was facing one of the tall mountains in Surabaya. Additionally, the staff was very welcoming and helpful!
  • Fahrul
    Indonesia Indonesia
    It's connected to the shopping center, not far to other area
  • Diane
    United States United States
    From the moment I stepped into the lobby I felt comfort and cared for. The staff were friendly and helpful. The room was clean and very well furnished. And I absolutely loved the infinity pool.
  • Shirling
    Indonesia Indonesia
    House keeping, the way they make up the bed!!5 stars!!
  • Rafael
    Brazil Brazil
    Location and staff are great. Breakfast is very good.
  • Sutami
    Indonesia Indonesia
    the luxury, value for money, excellent customer service
  • Dekeidek
    Indonesia Indonesia
    The location of the hotel. The friendly and professional staff. The style of the rooms and hotel The food is delicious.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Gallery Restaurant
    • Cuisine
      American • Chinese • Indian • Indonesian • Pizza • Seafood • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Great facilities! Review score, 8.7

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Activities

  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproof
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Pool with view
  • Pool/Beach towels

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Fenced pool

Spa

  • Fitness
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian

House rules
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBCash

The fine print
Must-know information for guests at this property

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Ciputra World Surabaya managed by Swiss-Belhotel International