Great stay in a lagoon pool access room - clean , tidy and comfortable . Staff all friendly . Enjoyed our stay

Stayed in March 2025

Nothing

The staff was amazing The facilities were fantastic

Stayed in February 2025

Our bill at the end was not correct and all my family was overcharged in each room. We had to sort it out for an hour and the resort created the credit for all of us as it was a mistake by them - a bit disappointing

Stayed for 10 nights with my extended family of 12 - All four rooms where together and breakfast was great and beach suite was exceptional - highly recommend

Stayed in March 2025

The grounds and pools were amazing! Brilliant location. Warm and delightful breakfast staff.

Stayed in February 2025

The pools were warm and not refreshing - not sure if they were heated or it was just the hot weather in Bali. Other pools we swam in in Bali were not as warm as these. The buffet breakfast was fairly average (good variety but quality of food not so great) and not as good as other similar resorts I have stayed in. Tried to avoid eating at the resort and took the opportunity to dine elsewhere for several other meals.

Beautiful resort with lovely landscaping and a variety of pools. Very friendly and helpful staff. Free family photoshoot included in booking.

Stayed in March 2025

Amazing pool, rooms, food and staff

Stayed in March 2025

Perhaps entertainment in the evening

Breakfast good location ok

Stayed in March 2025

The non halal food at the centre of buffet. Should have isolated it to a corner

The room, pool, facilities and friendly staff

Stayed in February 2025

Nothing

Everything. Staff really make your stay. Nothing is too much trouble.

Stayed in February 2025

This place has the ultimate spa experience - so luxurious and the staff are exceptional. The team go out of their way to ensure your stay is a memorable one.

Stayed in March 2025

as far at the resort itself is concerned it was all to like. It was a bit far from the room to the restaurant in the morning. It might have been a bit better signposted. we got a little lost in the evening.

I was unwell for a few days sand the staff were very concerned and attentive. Miss Kadek Puspita Yani Dewi was the resort hostess and was very helpful in my speedy recovery. The concern extended to providing me with coffee to take away and talking with me. The staff in the spa were very attentive particularly Arsari and Inda.

Stayed in February 2025

The beach is not nice but pools are amazing.

Service in this hotel is world class, in travelled alot and this was something else. But it's far away form everything so be prepared to stay at the hotel and eat at the hotel

Stayed in March 2025

There is nothing that we didn't like.

We found the staff would go beyond and above to make your stay memorable. The location was fantastic and food delicious.

Stayed in March 2025

Inconsistencies with the cleaning of the room and towels left

Staff were incredibly welcoming and attentive. Nothing was too much of an ask and we enjoyed the stay from minute 1. The breakfast and pool side refreshments were amazing to have everyday. Unfortunately, we didn’t have dinner but it always looked very good. I would 100% stay again

Stayed in February 2025

Food was just ok (with exception of breakfast) and expensive, so would suggest doing the half board package.

Fantastic pool, incredible breakfast.

Stayed in February 2025

Nothing

Can’t say enough about how wonderful the staff are at this place. I have stayed in numerous 5 star resorts in Australia, Bali and elsewhere but this place was the best. My family and I were sick at the end of the trip and the staff went above and beyond to look after us. The lagoon pool is huge and the whole resort is well kept. The buffet breakfast is next level. Highly recommend the dragonfruit yogurt and salmon benedict.

Stayed in January 2025

Nothing

Amazing place. From the arrival, you feel you're in 5 star place. My room was overlooking the pool and the ocean. The room was perfect, very clean, and the bed was very comfortable. I loved the balcony area. The pool was amazing. Pool bar food was fantastic. Staff were exceptional and very friendly. We tried sea food restaurant food was fantastic. Very nice resort for anyone who wants to have a quality holiday.

Stayed in February 2025

Everything, nothing to fault. Staff are amazing and very friendly, helpful 😄😄

Stayed in November 2024

Some of my clothes got damaged by laundry

The property and the atmosphere as well location

Stayed in January 2025

beach wasnt on yhe nicer part of nusa dua, but still swimmable. There were some nice masseuses on the beach that only charged 150,000 for a massage.

great pools, lovely staff

Stayed in January 2025

Possibility of adding a hot tub.

The staff were the best! They were so welcoming and very kind! As soon as we entered the hotel we were greeted with a delicious drink and very friendly smiles. The rooms were so clean and the room service was very quick. But what absolutely blew our minds is that when they cleaned our rooms they had folded all our clothes and neatly wrapped our wires. I've been to many high end hotels and this was just never heard of! The pools, gym and the restaurants are of the highest calibre and there was such quick access to the beach. If your going to Bali this is a must stay!

Stayed in January 2025

Nothing

The staff - their attentiveness and warmth and pride in their job always willing to go the extra mile

Stayed in January 2025

It would be lovely to have fresh milk in the room for coffee in the morning.

Exceptional service from staff. Great swimming pools and facilities. Amazing breakfast buffet.

Stayed in January 2025

Beautiful property

Stayed in January 2025