Jalan Pratama 168, Tanjung Benoa, On the Coast of Nusa Dua, 80363 Nusa Dua, Indonesia
#11 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 994 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.5
Value for money
8.4
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 9, 2024
Rapeporn
AustraliaFacilities and services
Stayed in October 2024
Reviewed: October 7, 2024
Lawrence
AustraliaLimited beer offering at the various restaurants, and bars, additional charges for amenities like kids club activities and pickle ball, some parts of the resort feel very closed off / dark tunnels to get to the main areas. Family rooms could be better described in booking.com as we actually just had two adjoining regular rooms.
Nice pool, kids club, pool cabanas, very good service, easy access to coastal running / footpath, bbq buffet was great and in-house clinic was handy if you need to see a Dr
Stayed in October 2024
Reviewed: October 6, 2024
Shobhit
IndiaLocation is far off from all sight seeing places. Room service is sloooooowwwww.
Superb resort. Excellent pools. Very nice spa. Good restaurants and bars. Located in a busy area, so in the middle of all action. Excellent photographer on the house.
Stayed in October 2024
Reviewed: October 3, 2024
Zuzana
United KingdomMaybe the price !
Fantastic hotel in Nusa Dua ! Quiet and really beautifull,What i liked most was the pool set up ,breakfast rooms ,spa! There is nothing not to like ! Set up on the beach !Simply fantastic ,but not cheap!If you can affort to pay around 240 British pounds a night then do not look anywhere else!I stayed only 3 nights. Best Pina Colada in Bali and the SPA.
Stayed in September 2024
Reviewed: October 1, 2024
Kaylah
AustraliaThe kids club staff were lovely but it was a tiny space. I feel they could add a large outdoor playground to it to encourage kids to play there longer.
Everything! The staff were so accommodating, the hotel was plush and very 5 star. The location was right on the beach. The breakfast was excellent. My kids loved it.
Stayed in October 2024
Reviewed: October 1, 2024
Garza
Australiastaff are very kind and helpful propery is in very good condition and very clean
Stayed in September 2024
Reviewed: September 30, 2024
Jen
AustraliaWish there was a way to acknowledge specific staff on the bills. Gratuity goes to hotel so need to tip staff in cash (they deserve it!)
Best hotel on the beach!! Amazing staff, great food, clean, ALL the luxuries!
Stayed in September 2024
Reviewed: September 30, 2024
Filip
SwitzerlandThe resort is directly on the beach but don’t expect to swim there as it’s not very nice. The food or any other activity is highly expensive for the quality and service you receive.
Beautiful resort with clean, spacious and nice rooms. The pool area is amazing and well maintained. A lot of activities and restaurants in the resort.
Stayed in September 2024
Reviewed: September 29, 2024
Swanbury
Australiaeverything was beyond our expectations. we had an incredible stay and will definitely be back again. we loved every moment and every staff member we came across was just so lovely! my daughter's were treated like absolute queens from the small items in the room left such as nappies, baby wash and powder to the little monkey soft toys!
Stayed in September 2024
Reviewed: September 29, 2024
Dan
CanadaYour property and staffing are top of the line. Food was great
Stayed in September 2024
Reviewed: September 28, 2024
Jonathan
New ZealandRestaurants were amazing - food was exceptional Pools were great with many options Staff were incredibly friendly and responsive
Stayed in September 2024
Reviewed: September 27, 2024
Karen
United KingdomI liked everything
Amazing so friendly so beautiful I cannot praise this hotel enough
Stayed in September 2024
Reviewed: September 25, 2024
Silvana
AustraliaThere is no night entertainment. Eg Live bands, dancing.
Everything
Stayed in September 2024
Reviewed: September 25, 2024
Julie
AustraliaCould have more water activities like a pool slide for the children
Lovely resort, beautgrounds and pools
Stayed in September 2024
Reviewed: September 22, 2024
Richard
United KingdomGreat hotel. Booked interconnecting rooms for the family. Staff were great. We were very happy with our short stay.
Stayed in September 2024
Reviewed: September 19, 2024
Joelle
AustraliaThe attention to detail. The service was exceptional. The resort is exquisite.
Stayed in September 2024
Reviewed: September 18, 2024
Gary
United KingdomBreakfast was always warm/cold and never hot, so breakfast was not a nice experience. Also every day there was a wedding or conference that took over areas of the hotel
Staff at the hotel could not be faulted, from check in to check out. Hotel very clean and well maintained
Stayed in September 2024
Reviewed: September 12, 2024
Nathan
AustraliaIt’s quite remote there is not a lot around but the resort has everything you need anyway.
Pools were amazing and well maintained. Rooms were so lovely!
Stayed in September 2024
Reviewed: September 10, 2024
Margareta
AustriaAmazing staff, super clean and wonderful food - highly recommended:)
Stayed in September 2024
Reviewed: September 8, 2024
Ruby
AustraliaAbsolutely beautiful! We couldn’t fault our stay Abi and suku break went above and beyond each morning. He made us feel very welcome, we look forward to our next trip
Stayed in September 2024
Reviewed: September 4, 2024
Sarah
United KingdomN/a
Breakfast, room, facilities, staff and environment
Stayed in August 2024
Reviewed: September 2, 2024
Babak
AustraliaThe only disappointment I had was the Conrad burger at Suku restaurant which was slightly burnt.
Included Buffet Breakfast was great and staff very friendly. Food and beverages at poolside Azure restaurant was also great and staff were friendly. The Japanese Rin restaurant was also good. The beach was too shallow so my family mainly used the pools. The twin suite was great for a family of four.
Stayed in August 2024
Reviewed: September 2, 2024
Nushrat
SingaporeThe beach in front was underwhelming, and too many watersports were going on, making it a bit noisy.
Though the hotel was built long ago, it is still a stunning property. Overall, it had a relaxing vibe, and the services were top-notch. Breakfast was great; there were so many varieties and three restaurants to choose from. Also, there is a stunning sunrise view that one can enjoy. The staff were so helpful and were always wearing a smile. They are the heart and soul of the hotel. Always treat them well, Conrad!
Stayed in August 2024
Reviewed: September 1, 2024
Rose
AustraliaHad an exceptional stay at the bali Conrad . Super yummy bdays and the pools and spa amazing . Very easy to get around . Looking forward to going back sooooon !
Stayed in August 2024
Reviewed: September 1, 2024
Gary
AustraliaExpensive drinks
Location, staff, facilities and food
Stayed in August 2024
Prague, Czech Republic
Alvdal, Norway
Bar Harbor, US
Gili Trawangan, Indonesia
Belsay, UK
Kuala Lumpur, Malaysia
Drumgoff Bridge, Ireland
Kaiteriteri, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content