I can hear people talk outside my room and I would wake up. I can hear people close the doors from other rooms

Everything

Stayed in April 2025

Could not fault it !!

This is the best hotel we have ever stayed in. It far exceeded our expectations 😁 The bed was amazing 😁

Stayed in April 2025

There was nothing we didn't like.

This is a beautiful resort with lots of lush green space plus the beach and ocean. The staff here make it a special holiday, they are all friendly, helpful, kind, smiley and professional. Our Ocean view room was beautiful, immaculate and had every facility we needed, the bed was huge. The pool area is fabulous, it's like a small waterpark but it has plenty of quieter areas. Lots of sunbeds with shade at the poolside, the grass areas and on the beach. The gym is good and we enjoyed a morning yoga session. Breakfast at Grain was amazing, a huge buffet with so much choice, it has to be experienced to believe it! Grain also does themed buffets each evening. Paon Bali is a more formal dining (though very relaxed) restaurant, serving delicious Indonesian food. Recommended. There are lots of other eateries, Shore and Breeze are great for day and evening food on the beach side and have good Happy Hours. The Deli is great for special coffee and treats! Our favourite day was when we discovered Elara. It's special place. We chose starters and Mains to make a sharing table, it was served beautifully and was delicious. We had their signature cocktails that were an experience, and then spent the afternoon lazing on the beautiful beds by the private infinity pool. You must try Elara, we loved it.

Stayed in April 2025

Lots of kids activities

Stayed in January 2025

The food/drink rates at the restaurant and bar surrounding the pool were a bit expensive. An outdoor group party made the evenings a bit noisy.

The location was pretty good. The beach was well maintained. The pools were expansive and the cafe around them were well thought of. Ardhio at the front desk upgraded our rooms which was a welcome surprise. The breakfast was extensive and rich in taste. The views from the hotel were outstanding.

Stayed in March 2025

All good

Everything was perfect

Stayed in March 2025

No

Service, facility, beach, garden, buffet and restaurants Indonesia style

Stayed in March 2025

Super

Stayed in March 2025

Nothing! It was perfect for a mother/daughter getaway!

Absolutely amazing breakfast, amazing staff, the room was gorgeous & immaculately clean & the beach was beautiful!

Stayed in March 2025

Nothing.

We liked everything there, the room, the view, the facilities, the big swimming pool, the buffet breakfast were all fabulous. The food and drinks at other bars and restaurant were pricey but that's what you'd expect. Overall, it was a very good stay there.

Stayed in February 2025

The location

It was sensational.

Stayed in March 2025

Expensive to buy food & drinks

Pools

Stayed in February 2025

The resort has great amenities and the breakfast is a 10/10 and the staff is soo nice

Stayed in March 2025

I would recommend offering a wider selection of international (European) breakfast options and individually packaged butter, as the butter is currently served in a common bowl. The hotel restaurants are a bit pricey.

Everything exceeded our expectations. No mosquitoes, lizards, or other insects in the room or the common areas. The room was spacious and very clean, with housekeeping coming twice a day. The breakfast was excellent. The beach area was peaceful and well-maintained. The hotel is conveniently located just a 5–10 minute drive from Bali Collection and the streets with shops and restaurants and it is very easy and cheap to order a taxi to get you there.

Stayed in March 2025

There was construction work going on with multiple diggers on the breakwaters on the beach at the back of the hotel. Sadly this was very disruptive of the peaceful.week we were hoping for, having booked this hotel for a week's rest and relaxation after 4 weeks hectic travelling across Australia. I did raise this during my stay (as well as work on the Balinese beds in Elara), saying I was disappointed that this wasn't me tinned at the time we booked. The response from guest services was that it would have been on the small print with Booking.com I said I was disappointed with this response from a HIG hotel and eventually, was offered a late checkout by way of apology. Which I accepted, as it worked well for us but I did say I would still raise the issue on my return as I did not feel this was sufficient in view of the fact that the noise of the diggers meant it wasn't possible for us to relax at the pool, meaning we had to venture out most days to look for other places to relax. Mainly Padang Padang Beach, a taxi ride away. On one hand this was good as we saw more of the lovely island of Bali but, consequently, it was not the peaceful and relaxing holiday we had booked and paid for. Had it not been for this, the hotel would have got top marks across the board.

The staff. Happy. Attentive and keen to listen. In particular, Desta, Mega, Eka, Hendy, Katerin and Ari show were especially praiseworthy. Also the food was excellent. Particularly in sea breeze and Paon Bali, where in the latter, Wan (sorry if spelt wrong) the heas waiter, I think, did everything possible to make our meals there perfect.

Stayed in March 2025

Couldn’t fault it

Relaxing and the staff were exceptional

Stayed in February 2025

There is nothing to do right outside of the resort.

Various pools and restaurants to choose from. Buffet was quite extensive too. We stayed for 6 days and we still didn’t manage to try all the different foods.

Stayed in March 2025

Excavator working during the night

Breakfast

Stayed in March 2025

The beach wasn’t very nice. Need to have better shaded areas around the beach.

Great breakfast and pool areas. Lovely staff, beautiful sunrises.

Stayed in March 2025

Cleanliness of our room on arrival which was addressed quickly by the staff.

Great breakfast selection, friendly staff and hotel well maintained.

Stayed in March 2025

Now for breakfast you cannot take away a drink if you want to drink it at the beach after finishing your meal, it wasn’t like that last year. We were a bit disappointed.

It was the second time we came here and it was perfect as always. We will come back next year. We enjoyed everything, the pool, the restaurants, the facilities are great, they also have a new Spanish restaurant that we won’t forget to try next time. The variety of food at the breakfast is amazing and everyone can enjoy it, European and Asian style.

Stayed in March 2025

Loved everything.

The resort was fantastic and clean. The swimming pools, restaurants and entire resort area was spacious. Staff were incredible and assisted with all our needs.

Stayed in March 2025

Indian food in breakfast needs a revamp. The curries were the worst I have eaten.

Pools

Stayed in March 2025

Menus in the beach restaurant

Very good

Stayed in March 2025