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Reviews of Holiday Inn Resort Bali Nusa Dua by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Pratama no.86, Tanjung Benoa, 80363 Nusa Dua, Indonesia

#14 of 66 hotels in Nusa Dua

Guests' Choice

Review Score

Based on 1104 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.5

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Family Adventure Suite Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is friendly and attend to requests promptly. Accommodated the request for a quiet room and it is actually the corner room with good views. Staff can address the guests by name and is always smiling. Shared Shuttle bus service with other hotels in this stretch to Bali collection. Dislike: the breakfast could be of more variety. After 3 days we found the breakfast pretty repetitive. Hotel only provided limited bottles of water. From another hotel where the water dispenser is directly placed in the hotel room. This is slightly inconvenient as you might just need to call and ask several times in a day or just buy large bottles of water from the convenience store nearby. Not a big issue overall.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Really enjoyed our stay here!! 🙂
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Slightly expensive considering it’s just out of nusa duas gated area, massages were amazing but quite pricey. Bike hire expensive and restaurant food average.

    Breakfast was exceptional! Looked forward to it every day. Hotel was very clean, tidy, very kind helpful staff. All facilities were great

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights

    Pool , Beach and BF was super Special mention for the staff ... right from Front desk till check out was super . staff members at the BF and restaurant was too good , special mention of Ms. Yuni and her Team during Dinner , So also the BF team members were also super ,

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    A fabulous week in a lovely hotel
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I liked everything!

    Great location with a huge pool and right on the beach. Food was fabulous and at decent prices. Room was spacious and very well maintained. Loved that I had so many coat hangers! The best part was staff - every single one of them was genuine/helpful/friendly and always smiling.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    very relaxing and comfortable.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    I don't know.

    The meals were excellent.

    Stayed in March 2025

  • Reviewed: February 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was too firm

    Personal touch

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Pleasant, enjoyable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much traffic

    Good breakfast, very pleasant staff, nice pool

    Stayed in January 2025

  • Reviewed: February 22, 2025

    10
    Loved everything
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Came here after a disastrous bali adventure. Wish we had of just came here from day 1. Everything lovely. Know where we are coming next visit to bali. Thank you.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Overall wonderful stay
    • Leisure trip
    • Couple
    • Standard King Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything was so amazing

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    great hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights

    nothing

    Fantastic staff

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Great holiday
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Great experience no hasles

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Awesome hospitality from all the staff, especially the playhouse staff.
    • Leisure trip
    • Family with young children
    • Kids Adventure Suite
    • Stayed 4 nights

    They have a playhouse for the kids and it was very clean and spacious, during our stay various big sisters like Ms Dewi, Ms Eka, Ms Indiana and Ms Lia were playing with my kids at the playhouse. The kids were so happy under their care and company. We had such a great stay as we feel we were given 100% attention to our needs and requests. As a vegetarian, we enjoyed the food and feel there are alot of variety.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    8.0
    Value for $ place. Love the breakfast spread.
    • Leisure trip
    • Family with young children
    • Standard King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I left my green sandal in the hotel. Called them couple of hours after I checked out but seems staff not really looking for me. A pair of sandals won’t just disappeared from a hotel room. Either they didn’t look properly, if not the cleaning lady is suspicious. A lot of mosquitoes at pool side nearer to beach, just a night stay, my gal & me gotten bitten abt 5-6 bites & it swell quite badly & really itchy. Should fumigate daily that area. Do bring mopiko if you stay here.

    Breakfast was great! Good variety & it’s yummy. I personally liked the healthy drink in the fridge & omelette is cooked very well. Bed super comfy like the 5stars hotel type. Though the hotel is of age, they maintained well except big chipped off at toilet sink. Aircond in room very good for very hot days in Bali.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, good location right on the beach, clean, good food.

    We were offered a swim up room upgrade at no extra cost

    Stayed in January 2025

  • Reviewed: February 3, 2025

    9.0
    Nice and pleasurable stay.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Laundry services were too expensive out of this world.

    Location, staffs go above and beyond, nice selection of food

    Stayed in January 2025

  • Reviewed: February 3, 2025

    9.0
    Nice and enjoyable stay
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staffs

    Stayed in January 2025

  • Reviewed: January 28, 2025

    10
    Great!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The black wall in front of our balcony

    Family friendly, nice beach

    Stayed in January 2025

  • Reviewed: January 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Connecting Room
    • Stayed 10 nights

    Truly? Nothing I can think of.

    Service was above and beyond. As it was our second visit, we were well remembered by the staff. The breakfast was amazing... I miss the SALAK fruit so much :) the pool was absolutely a retreat. I can't think of any comment except - SUPERB!!!

    Stayed in January 2025

  • Reviewed: January 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Adventure Suite Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The resort was amazing we really enjoyed every minute. The buffet breakfast was great kids enjoyed the options. The beach was perfect, very clean and calm waters. The stuff was super friendly and welcoming. Sad we had to leave can’t wait to return

    Stayed in January 2025

  • Reviewed: January 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Connecting Room
    • Stayed 5 nights
    • Submitted from a mobile device

    What an amazing stay!! The moment you enter you are welcomed with opened arms! The staff, location, restaurant, bar, rooms and all facilities along with the beautiful beach made our stay, memorable!! Thank you to Ari and Tina for making our stay absolutely perfect!! You are both amazing and deserve so much happiness for all the sunshine you sprinkled on us! Xx terima kasih 😘😘

    Stayed in January 2025

  • Reviewed: January 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    all is good

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Standard King Room with Pool Access
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff were so beautiful and wanted to do everything they could to help us. Such lovely people, clean facilities, excellent breakfast. Can’t fault it . Would definitely stay here again!

    Stayed in January 2025

  • Reviewed: January 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Connecting Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great family hotel and staff are excellent. Rooms are superb ans most comfortable hotel bed ive slept in for a while

    Stayed in January 2025

  • Reviewed: January 20, 2025

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Not enough service pool side

    Clean, spacious, amazing location on the beach. Not the largest of plots, and only having one proper restaurant on site can become tiring. However, the staff was amazing, super attentive and accommodating.

    Stayed in January 2025

Showing 1 - 25

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