The noise in this hotel is so bad!!!! Adjoining g rooms made every conversation possible to hear!!!! Wasn’t able to sit at a front table on roof as they were reserved, only to see that hardly any of them were used. Attention was given to the people that had turned up. My food was very poor standard. The bed is so hard & pillows very uncomfortable. Tv kept stopping for no reason. The do not disturb button didn’t work & j was interrupted all the time. Got food poisoning across the road where it was recommended by staff to go to.

The views up top were great.

Stayed in November 2023

The WiFi is terrible. I think it was allocated for a certain amount of time or bandwidth (but we were not informed on check in of this) so at some point when using it, you will be cut off until the next day. Even when it is on and working, it is very slow. Cleaning in the room and corridors was not done properly. The mugs in our rooms were rusty and brown. Floors were only swept but not mopped because if you walked barefoot, your feet instantly become dirty. Basically the cleaning only consisted of making up the beds and replenishing water and coffee. Rooms are not sound proofed, or rather walls are very thin. The rooms are non-smoking rooms but there is a common smoking area in each floor. As we meet and chat there, we disturbed other people in their rooms with chat. I also had to call hotel staff to break up an argument from next door because we could hear everything that they were fighting about. TV had Netflix and other streaming apps but I had to login with my own login details. Maybe this is due to being spoiled in South Africa, but I found this very strange. Lastly we were only offered coffee mugs in our rooms and no drinking glasses. If you wanted to have a drink or glass of wine in your room, you had to use the mug or request it from the restaurant.

The was variety of food for breakfast and it was actually very good. The staff is really friendly and helpful. The beautiful roof top bar is really stunning and is a great chilled area to have drinks overlooking the ocean. The pool area and lobby are also beautiful and well maintained. The hotel is walking distance from the Jimbaran public beach, shops and restaurants. The pictures don’t lie. The room, the pool, the roof top bar including the furniture, looks exactly like in the pictures. I booked twin rooms and the beds were very comfortable. The linen I got in my room was clean as well.

Stayed in November 2023

No complaints

Ocean view, very close to beach

Stayed in November 2023

In the middle of nowhere. Only stayed 2 nights instead of 4 .

Staff were nice except for one of the receptionist.

Stayed in November 2023

Close to beach.

The location is good. The room overlooked an abandoned area which was not very pleasant. The hotel was "ok" but the rooms lacked a bit of maintenance.

Stayed in September 2023

Easy check in Great customer service and advice

Stayed in October 2023

location, food, pool, bar, spa & friendliness.

Stayed in October 2023

My kettle didn’t work in the room, but reception made me a coffee to make up for it :)

beautiful hotel, great breakfast, great freindly staff, lovely room

Stayed in October 2023

Breakfast options should be labelled vegan, vegetarian etc.

Stunning pool area.

Stayed in October 2023

No safe in room for valuables

Everything

Stayed in September 2023

The ventilation noise at night was a bit loud, even though we turned off the AC we kept hearing a lound ventilation noise. The pillows were not that comfortable they could change them for better ones. There was an unpleasant smell coming from the bathroom at all times.

The room was big, the location was nice. The staff were friendly and helpful. The Spa was very good.

Stayed in September 2023

Sheer waste of money

Nothing

Stayed in September 2023

Beautiful atmosphere and quite relaxing. The swimming pool is really nice with all the flowers around it.

Stayed in September 2023

Not able to sleep due to music playing and constant beeping

Stayed in August 2023

Nothing

This is a fabulous place to begin a Bali holiday. Lovely pool and excellent roof terrace. Very near to the airport. Over the road from the seafood restaurants. Staff exceptional. Special praise to Gede.

Stayed in August 2023

Rude staff

Proximity to airport

Stayed in July 2023

Wifi wasn’t working. Wasn’t clean enough. Surrounded Area wasn’t tourist friendly.

Nothing special. Ordinary hotel.

Stayed in August 2023

Room: Bedding was old and stained and was not changed during house keeping. I had to request for a new/clean set of bedding. Furniture was old, scratched, stained and not clean especially the sofa chair. The room had ants so was not able to have food in the room. The room lacked an iron and ironing board. Cancellation policy of SPA - if last minute then full price had to be paid.

Breakfast : There was a variety of dishes to choose from (although we didn't eat breakfast everyday because we had to leave early for tours) Beach: Was walking distance, very good proximity and view of the beach/bay was amazing. Room: View of the bay from the room. Spa was great and value for money although the policy on cancellation was harsh because if you cancelled last minute then they would charge you full price.

Stayed in June 2023

Location is rather secluded, room doesn’t have safety box, dirty kettle, iron and iron board only available upon request.

Friendly staff and the interesting full glass wall for the shower area that directly facing the bed for those who enjoy some sexy steamy time with their loved ones.

Stayed in July 2023

Great location close to beach beautiful pool awesome rooftop bar and restaurant

Stayed in July 2023

NA

Perfect empty beach for swim just step away, lovely terrace for the sunset chill

Stayed in June 2023

nothing in particular

staff

Stayed in July 2023

very bad small from the drains in our bathroom

liked the fishing activities on the beach

Stayed in June 2023

the pictures are of when the hotel was still new. the hotel is old and dilapidated now.

only the staff.

Stayed in June 2023

I’m a bit tired looking. pool was really close to the restaurant so in full view of people eating while you sunbathe and swam. Hotel obviously used for business type functions

close to Jimbaran beach

Stayed in May 2023