Jl. Raya Tukad Mungga, 81111 Lovina, Indonesia
#35 of 48 hotels in Lovina
Guests' ChoiceBased on 247 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
8.2
Free Wifi
6.5
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End of dialog contentReviewed: September 5, 2022
Davide
ItalyThe breakfast was disappointing. Not much selections, no bakeries, and capuccino not included but the things that disappoint the most is that they already got so many reviews that the breakfast is not good and yet management is not willing to do anything about it because it's free. They seem to fail to understand that if the breakfast was better then they would get a lot more customers, or they simply don't care
The place is nice and clean. The day club has a great view and it's a good place to chill and they also have a lot of equipment for activities like canoe, jet sky, snorkelling equipment.
Stayed in September 2022
Reviewed: August 27, 2022
Debbie
Australiarelaxing and in the beach great value
right in the beach very quiet
Stayed in August 2022
Reviewed: August 23, 2022
Vicky
New Zealandbreakfast was not good there was only a choice of rice scrambled egg lettuce and that’s about it
the rooms were nice and clean
Stayed in August 2022
Reviewed: August 11, 2022
Julie
United KingdomThe food in the restaurant isn’t great. As it is a wonderful place to chill, it would be great if the food was good too.
The pool was fantastic, close to the beach and an amazing place for the most beautiful sunsets. The rooms are adequate for what you need and great value for money.
Stayed in August 2022
Reviewed: August 7, 2022
Karen
AustraliaThe limited menu items especially when they had the bbq banquet
facilities
Stayed in August 2022
Reviewed: July 23, 2022
Yvette
AustraliaA bit isolated and far from shops.
A beautiful, clean boutique hotel. On the beach Food and beverages were great Romantic place for couples Live music at night
Stayed in July 2022
Reviewed: June 27, 2022
Jerrymie
NetherlandsThe pillows are the size of a jumbojet, so you need a long neck if you want to sleep well.
The beachclub has a nice view of the ocean. The pool was nice, so were the drinks and the staff. There is no noise and in the morning you can say hello to the dolphins.
Stayed in June 2022
Reviewed: June 24, 2022
Kathryn
AustraliaThe breakfast, no variety.
pool
Stayed in June 2022
Reviewed: June 14, 2022
Danielspencer96
United KingdomThe only thing we felt let the hotel down was the restaurant service. Although the meals we tried were delicious, a large amount of the menu was out of stock on both nights we ate. We were also slightly disappointed with the length of time we were left waiting - 40 minutes on one occasion after finishing food and we were the only people in the restaurant. All the restaurant staff however were extremely polite.
Lovely place, very clean and well kept. The pool and restaurant area are great. All the food we tried was delicious and good value for money. The reception staff were very helpful and polite, they organised us a scooter for one of the days.
Stayed in June 2022
Reviewed: May 15, 2022
Hamish
United Kingdomdirty, hard pillows, not very clean. shampoo and shower gel too small. breakfast was poor.
the sea view. sun lounger nice.
Stayed in May 2022
Reviewed: April 14, 2022
Kasper
Netherlandsthe pillows are the size of a building. bring your own if you don’t like big pillows.
Stayed in February 2022
Reviewed: April 4, 2025
Paula
IndonesiaThe room old, moist and there is certain smell.
The location and the club. Its beautiful. It has rice field on the side and sea and beach at at back of the hotel.
Stayed in April 2025
Reviewed: February 28, 2025
Svetlana
SwitzerlandNegative Experiences 1. Dolphin Excursion: Manipulation, Deception, and Disappointment My experience with the dolphin excursion organized by the hotel was extremely distressing, filled with manipulation and a profound sense of being deceived. • Price Manipulation: I initially inquired about the group tour advertised at 125,000 IDR per person. The reception staff informed me that two other guests were interested, but later claimed these individuals opted for a private boat. This created a scenario where I felt compelled to book a private boat at 500,000 IDR, as I had no other option for that morning. • Deceptive Documentation: Late in the evening, in a poorly lit reception area, I was handed a document to sign without any explanation. Exhausted from the day's activities, I couldn't read the content properly. It was later revealed that this document stated the hotel doesn't guarantee dolphin sightings. This felt like a deliberate tactic to absolve themselves of responsibility after securing payment. • Unprofessional and Unsafe Conduct: The captain arrived late and exhibited unprofessional behavior from the outset. He didn't introduce himself or inquire about my name, which is crucial for safety at sea. He smoked, and upon my request to stop, he retorted, "All Balinese captains smoke," dismissing my concerns. • Chaotic and Unfulfilling Excursion: We departed late, arriving at a spot crowded with approximately 25 boats. The scene was chaotic; at the rare sight of a dolphin fin, boats would aggressively converge, accompanied by loud shouts from tourists. This commotion naturally scared the dolphins away. The captain was disengaged, occupied with his phone, and offered no information or assistance, making the experience feel like a commercialized trap rather than a genuine wildlife encounter. • Hostile Response to Feedback: When I expressed my dissatisfaction, the captain responded aggressively, ,displaying a blatant lack of customer care.
Positive Experiences Beautiful Grounds: The resort boasts well-maintained gardens with lush greenery and picturesque sea views. Attentive Restaurant Staff: Despite the subpar food quality, the restaurant personnel were diligent and accommodating. They prepared homemade French fries upon my request and consistently checked to ensure my needs were met. Thorough Housekeeping: The cleaning staff maintained a high standard of cleanliness in the rooms and were prompt in fulfilling any additional requests. Responsive Receptionist: Although there were significant issues, one receptionist addressed my request for a quieter room with a sea view, which was a considerate gesture.
Stayed in February 2025
Reviewed: February 22, 2025
Fenny
AustraliaThe staff was very accomodating. They understand the situation and let us checked in 40 minutes earlier than the check in time. Lovely view while we enjoyed our breakfast and dinner. The bed was comfortable and the room was clean.
Stayed in February 2025
Reviewed: February 15, 2025
Liesa
AustraliaNothing
Everything very peaceful
Stayed in February 2025
Reviewed: January 5, 2025
Dave
AustraliaThe room was dirty there was hair on the floor in the bathroom and on the toilet and in the shower the bed sheets were not clean I stayed there for an hour and a half I was getting itchy
Nothing
Stayed in December 2024
Reviewed: December 26, 2024
Johns
AustraliaThe water bottles kept in the rooms were not easy to open. We would have preferred plastic water bottles
The location is great. The restaurant overlooking the beach with pool nearby gave that great holiday vibe
Stayed in December 2024
Reviewed: November 19, 2024
Svintsova
RussiaEverything was good!!!
Ocean view was amazing 🤩 huge swimming pool near the beach, lake with lotuses is so beautiful 😍 Cozy gazebo near lakes, where you can make massage. For guests free kayaking and paddle board. Green area, in the evening they organize barbecue and live music. Nice restaurant with good food. Rooms is comfortable and clean. Very friendly and helpful staff. I recommend stay in Lovina in this hotel.
Stayed in November 2024
Reviewed: November 13, 2024
Amanda
AustraliaNothing
Absolutely stunning property right on the beach. Beautiful pool and fabulous food.
Stayed in November 2024
Reviewed: September 23, 2024
Khadijah
MalaysiaOutdoor toilet and shower. I saw a drone flying over the toilet. The drone could see the person in the toilet.
Location is very good
Stayed in September 2024
Reviewed: September 19, 2024
Brad
AustraliaLocation was a fair walk to anything. Very noisy rooms and resort. Very dated facilities, needs a refurb (tv needed to be fixed, shower was stained and mouldy, toilet did not flush well, open bathroom door did not lock and handles missing. Extra room card cost a deposit. Restaurant breakfast was average at best. Felt very commercial, not relaxing at all.
The view and the pool.
Stayed in September 2024
Reviewed: September 19, 2024
Kim
AustraliaAmazing location , remote & quiet. Resort has beautiful grounds, sunset on your doorstep, beautiful clean comfy rooms, wonderful staff and great restaurant
Stayed in September 2024
Reviewed: August 31, 2024
Adheet
IndonesiaNothing, all perfect
Location was perfect, very helpfull staff, views was fantastic beach, ricefield, mountain and city (4 in 1). Room was clean with modern and traditional design, and make it aesthetic. Breakfast was delicious with various menu. You can enjoy the sunset with a dj performance or sunset jazz. And dolphin tour on the next day start from the beach infront of the hotel. Pool are warm and cute. I will definitely come again with my friends and family.
Stayed in August 2024
Reviewed: August 28, 2024
Phillip
AustraliaNo easy access to the pool for my wife as she was in a wheelchair.towels were old and fraying the picture of the bbq was totally misleading. The tiles in the room needed regrouting room service had trouble understanding English
Stayed in August 2024
Reviewed: August 18, 2024
Loris
SwitzerlandThe resort is a bit bland, it is not authentic, it has nothing of the Indonesian culture. The resort is made for a western tourist who is looking for something like home. The two-door bathroom door had only one handle out of 4! It was difficult to close and made a lot of noise, at night it was impossible to go to the bathroom without waking someone up, the toilet was wobbly, and in the bathroom there was a terrarium with plants, open to the outside, which was nice, but mosquitoes (since there is a rice field outside) ants and lizards came into the room. In short, more like a campsite than a hotel room. Staff calling you at 9:20am to tell you that breakfast closes at ten then.... Not very professional. I know, what if I wanted to sleep and not have breakfast!?!! The rolled up, rotten tents between the pool and the restaurant then look more like a refugee camp than a hotel 🤮
The facility was located in the middle of beautiful rice fields and facing the sea
Stayed in August 2024
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