“Reception was so quick to help with our every request & query. Plus all the staff were so so 'friendly & polite'
The staff were so communicative between shifts. Unknown to us, a misunderstanding at dinner left a waitress thinking I was Gluten intolerant, when we went to breakfast the next morning, I was approached by a member of staff explaining all of their Gluten free dishes and offering to supply 'off menu' dishes if needed. It turned out that all waiting staff & chefs had been notified as they came on duty. It took a minute to clarify that I'd no issue with Gluten, then he both apologised for 'the mistake', said he'd let everyone know so I'd not be interrupted again and apologised for disrupting my breakfast...”
“The location, staff, facilities are all amazing! A true spa experience in the middle of the forest, on top of the hills in the north of Bali! We had a real dreamy stay with them, but please take into account that since the place is on the hills, there are a lot of stairs (to go to restaurant, breakfast, yoga, swimming pool, etc).”
“Super convenient for unwinding and relaxing. Really helpful with transfers and check in when our flight got delayed 3 times into the early hours. Good food and drink options, quality and service for me and my child. Staff all really helpful, kind and fun with my little boy.”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.