Nothing

Clean and modern with a great breakfast

Stayed in August 2024

I read so many comments about the breakfast that I booked according to the reviews, but unfortunately, I'm not impressed by the breakfast nor the settings of the tables. Since the hotel was fully booked, the food was not replenished on time, and finding where to sit was very difficult 2 days in a row. Only 1 coffee machine for such an amount of guests.

The location and facilities are very good. The staff were excellent. Overall, the experience was good, I will rate the hotel as a 3 to 4 star. The Jimbaran restaurants facing the beach are all within walking distance.

Stayed in August 2024

Maybe a pool upgrade

Breakfast great Location perfect for a quiet getaway

Stayed in August 2024

- None - Not close to the airport, but Grab/taxi is decent in price so you only have to consider the time to go back and catch your flight

- Superb customer service - Close to the beach - Nice pool - Good food The staff was amazing! They have 24/7 reception so when we have to leave early during our tours; they are very considerate in packing breakfast for us to bring during our travel! Not only that, they give you options too! We also tried to eat dinner at the rooftop and the food is good for its price! Nonetheless, the hotel is next to the beach where there are lines of seafood serving restaurants with live dance performances.

Stayed in July 2024

The hotel looks more than what it is from the pictures. Perhaps it was my misconception but, the road where the hotel is, is not great. The restaurants in front of it, are manky and smelly. Whilst hotel staff were very nice and polite, their English wasn’t great and apart from last day, they were a little bit slow for my liking.

Room was clean and spacious. Beds big and comfortable. Beach is nearby, you just need to walk across the street to be at the beach. All hotel staff were nice and polite and one of them helped us get motorbikes to get around the south of the island

Stayed in August 2024

The air conditioning is very noisy and also you get a lot of noise from the street

The staff is very kind

Stayed in July 2024

Shower floor was dirty mouldy when I arrived. A phone call from reception asking for feedback about my check in promptly fixed the problem. The two/three pools are nice.

Stayed in August 2024

-poor sound insulation -towels & cleaner spray were missing in fitness -not all fitness equipment was working and also not all the equipment was cleaned -many breakfast options, but unlike most Bali hotels no fresh juices and limited choices of fruits (same every day: sliced melon and papaya) -vouchers for welcome drink in skybar not to be taken seriously: two sips lemonade -phone call at 11.15 am to remind us of check out time (12 am) -room inspection at check out Not sure why this hotel has 5 stars. More a solid 3,5 - 4 star hotel (which makes sense considering the price we paid), conveniently located in relation to beach and airport

-Good location in relation to the beach -Clean room -Large room with balcony -Comfortable bed -Price-performance ratio is all right

Stayed in August 2024

Bed was too high

Location, breakfast, view, staffs

Stayed in August 2024

The breakfast and hospitality was amazing

Stayed in July 2024

Breakfast very nice and a lot of choice and also have ice cream machine. My doughter like it. Room big and very clean

Very nice place near the beach, all staf very humble especially agung diah and mia front office very helpful and profesional to help me and my familly. Room very clean and comfortable...amazing ocean view

Stayed in July 2024

We arrived 15 mins before check-in time and we were given a room that was ready, but apparently not meant for us. In the room there were some pastries and fruit as a welcome gift. We hadn’t touched it yet, but were positively surprised by them. Until reception called that they were picking it up, because it wasn’t meant for us. 5 minutes later the lady of the reception took the treats away not replacing them with something else. Who does that in a 5-star hotel?!?!?! I mean, take your loss and get some new ones for the guest it was meant for. Just bizarre! How are you in the hospitality business and do this?! The other stupid thing was promising a welcome drink on the roof terrace that turned out to be a 0.1l tiny glass of grenadine. Really, for the price of the room you could have offered a real softdrink or a beer. Or maybe don’t offer anything at all, that would have been better in this case. Again, are you in the hospitality business?! Then some minor things: The breakfast was quite OK, except for the pastries and bread options (dry and sometimes not tasty), but that’s not uncommon in Indonesia we found out during our vacation. Huge line for the 1 (!) coffee machine. Our toilet got clogged and we had to ask several times for it to be fixed. The upstairs pool was being serviced on a Saturday morning. Weird timing. All in all, the price/quality ratio was not OK for Bali…

We had a good large room with balcony and ocean view. The hotel has a nice look and feel. Breakfast is quite OK.

Stayed in July 2024

breakfast is not full packge as the 5-star for example they didn't have fresh juice /honey any jam and batter and chees

The location is far from anywhere

Stayed in July 2024

Breakfast was ok, but have been spoiled for options at many other hotels in Bali which probably influences this rating

Good location, comfortable and courteous staff.

Stayed in July 2024

The smell of the room, smelt like toilet The plates and cutlery being very low under food benches. Food wasnt much chop at brekky time-poor selection for Aussie brekky. Coffee stunk and stripped the enamel off teeth. 1 day stay out of 3 nights booked!

The cleanliness

Stayed in July 2024

No bathrobe

Everything was wonderful, attentive stuff, very clean, comfort, good breakfast

Stayed in July 2024

Good

Good

Stayed in July 2024

Room is very spacious and clean. It has a very nice view from the room. Many seafood restuarant just outside the hotel and very near to airport. Staff was very friendly and helpful, recommending nice restaurant to eat.

Stayed in July 2024

During the night we would hear dogs barking.

Staff were very welcoming. We received a room upgrade. The rooms were lovely. Our sons enjoyed the gym facilities and we all liked swimming in the two pools. The roof terrace is a great place to watch the sun set. Breakfast offers a fantastic selection to suit everyone's tast. The hotel is great if you want to visit the beach, which is just across the road. There are numerous seafood restaurants and cafes within a short walk. Would definitely return.

Stayed in July 2024

- very noisy street at night and in the morning (dogs barking all night, construction work on the hotel) - mold in the bathroom shower, they fixed it while we were there (not sure how long that quick isolation rubber will last) - gas smell in the bathroom due to construction work they said (a bit scary and gave me a headache) - the layout of the hotel is weird. 1 of the pools is enclosed within the hotel compound with little sun and not the best vibes. The other one should be panoramic but you see mainly the street. Not sure why they did not put it on the rooftop. - the isolation is very bad we could hear everything our neighbours were saying or watching (not sure why they put us in a connecting room, we even paid for an upgrade)

- kind staff, friendly, proactive - close location to the airport - good value for money - diverse breakfast - great sunset view from the balcony

Stayed in July 2024

Nothing

Breakfast has good varieties, the location is good and convenient.

Stayed in July 2024

Nothing really that bothered us, although the beach front facing rooms get a little bit of noise coming into the rooms from the restaurant strip below.

Good location to restaurants and the beach, view from the room with sunset over the beach was beautiful and rooftop bar was a nice touch..

Stayed in July 2024

The street below gets very crowded and noisy of a night time so can make it difficult to sleep if you are a light sleeper.

The room was lovely and spacious with a beautiful view. Breakfast buffet was delicious and included a self serve icecream machine. The staff are very helpful and friendly.

Stayed in July 2024

Supposed to be a non smoking property but I could smell smoke in the room

Clean and new property

Stayed in July 2024

Not much to dislike, only thing I can say is sometimes you got bad smells coming up through the drain.

Rooms were huge very spacious and was also super clean. Great facilities, has a gym, 2 pools and a rooftop bar as well as a resterant down bottom. Staff were beautiful people! Can't wait to come back.

Stayed in June 2024