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Reviews of Pondok Santi Estate This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Gili Trawangan, Lombok, 83352 Gili Trawangan, Indonesia

#4 of 134 hotels in Gili Trawangan

Guests' Choice

Review Score

Based on 323 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.3

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2025

    10
    The best place to stay on Gili T!
    • Leisure trip
    • Travelers with friends
    • Garden View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    -

    Spacious rooms, extraordinary garden area, great beach area ( eating breakfast while watching turtles is just amazing). Very delicious food for dinner, breakfast and lunch, every meal we had was excellent.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Best place on gili
    • Leisure trip
    • Couple
    • Ocean Private Pool Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Everything. The staff were incredible. Possibly best place we have ever stayed. Thanks!!

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palm View Bungalow Standard
    • Stayed 5 nights

    Pondok Santi Estate is pure luxury, even in the midst of a storm! We stayed for five nights, three of which were marked by a cyclone with torrential rain and strong winds—but despite the weather, our experience was nothing short of exceptional. The beautifully appointed rooms have everything you need, including lovely outdoor bathrooms that add to the tropical charm. The staff went above and beyond, always addressing us by name and ensuring we were well taken care of. Service was flawless—attentive, warm, and truly five-star. Dining on the beach was a highlight, with both breakfast and dinner offering a perfect mix of delicious food and stunning ambiance. The restaurant itself is superb, serving high-quality meals with impeccable service. We also indulged in the in-room massage service, which was outstanding—one of the best we’ve had. The estate’s grounds are breathtaking, with lush gardens, peaceful gazebos, and a large, warm pool with comfortable seating to relax in. Everything was spotlessly clean and maintained to the highest standard. Even with challenging weather, Pondok Santi Estate delivered an unforgettable experience. This is a true high-end retreat where the staff simply cannot do enough for you. Highly recommended!

    Stayed in February 2025

  • Reviewed: March 6, 2025

    10
    Sensational experience
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The secondary pool was not as clean as the main pool. The grass wasn’t mowed near the hill view accommodation. I can’t stress enough though how minor these issues were in the broader context of our experience.

    The grounds were beautiful and well kept. We were very warmly greeted on arrival. We loved the private beach area and restaurant on the beach. Service was excellent; staff tried very hard to ensure we had a great experience. The music played at the beach restaurant and bar was exceptionally well curated and strongly contributed to our experience. We will always remember our stay at Pondok Santi.

    Stayed in March 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Palm View Bungalow Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    The place is a mixture of modern and traditional!

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    This hotel was a dream. 5* staff, location and grounds. Felt like a utopia on Gili T
    • Leisure trip
    • Couple
    • Palm View Bungalow Standard
    • Stayed 4 nights
    • Submitted from a mobile device

    For the 5* property the bikes were terrible, very tired they need replacing and upgrading

    Everything was perfection. The rooms were perfect. The grounds were so well kept and beautiful. The pool area was spotless and so lovely. The property has a luxurious feel to it. We cycled around the whole island and this was the property that has the wow factor. It feels like a 5* resort and to pair with the lovely staff that go above and beyond to make your stay great… heaven! We will be back.

    Stayed in December 2024

  • Reviewed: February 11, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Garden View Villa
    • Stayed 8 nights

    The hair dryer can be significantly improved...

    Ideal place on Gili T for someone who would like to have a more private, quiet and relaxing holiday. I will certainly stay there again if I visit Gili T for another scuba diving trip. Outdoor shower in the private garden is surprisingly enjoyable...

    Stayed in February 2025

  • Reviewed: January 31, 2025

    10
    Love the place! Would definitely be back!
    • Leisure trip
    • Group
    • Palm View Bungalow Standard
    • Stayed 2 nights

    Probably the only thing we were not too fond of was the brekky by the pool on the first day, there was smell from the re-used water being used for gardening. It was not too much of an issue, we were immediately accommodated by the beach which was a way better option anyways

    Splendid property in Gili T. Definitely one of the best we have stayed at so far. The staff were so friendly and accomodating and made our stay so enjoyable looking after all our needs. The property is stunning, great spread of rooms (we had one pool villa and another garden facing villa), both were spacious! The restaurant by the beach was a great place to spend the day on a private beach. With access to snorkels, paddle boards and all (friendly instructors) you are sure to see turtles (without having to pay a fee like you have to do elsewhere on the island).

    Stayed in January 2025

  • Reviewed: January 9, 2025

    9.0
    Good spot in Gili T., probably the best from this island!
    • Leisure trip
    • Couple
    • Ocean Private Pool Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    The smell in the villa (although the staff brought some aromatherapy), the toilet is old, the free bicycles are old should be replaced, the pool from the villa is very old as well as the main pool.

    Location, very good food breakfast and dinner, maybe the best on the island, friendly staff, great massage value for money

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Stunning getaway
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    The mosquitoes were a bit of a nightmare but the staff did everything they could to help. Wouldn’t stop us going back!

    Beautiful surroundings, lovely facilities, so many details that were thought of. Brilliant stay!

    Stayed in January 2025

  • Reviewed: December 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Beautiful accommodation, with a wonderful outdoor bathroom. Delicious breakfast, we took advantage of the beach. Nice beach, clean sea. Quiet place. Possibility of free rental of snorkeling equipment and bike rental. Thank you very much for a wonderful stay and we recommend it to everyone.

    Stayed in November 2024

  • Reviewed: November 13, 2024

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    - huge lawn area looks a little lost and could be used for something more!?

    - great rooms - great restaurant (incl. beach location) - attentive staff

    Stayed in September 2024

  • Reviewed: November 11, 2024

    10
    Very picturesque hotel with excellent facilities!
    • Leisure trip
    • Couple
    • Palm View Bungalow Standard
    • Stayed 3 nights

    Lovely hotel on the quieter side of Gili T. Room was big and had everything we needed - the outdoor shower was a real novelty! Well maintained pool/bar area. One of the main highlights for us was the breakfast on the beach in the morning, truly amazing experience. Food in the restaurant in general is excellent.

    Stayed in September 2024

  • Reviewed: November 9, 2024

    10
    A true paradise
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    This was one of our very favourite hotel experiences we have ever had. The whole Pondok Santi staff was outstandingly polite, friendly and super helpful - we felt at home right after our arrival and they tried to make every little request possible. All of them knew our names right away! The rooms were a dream - super clean and provided with whatever we needed and more. It was an amazing feel-good-place, extremely quiet - if you wouldn't want to experience anything from the "louder" party area on Gili T, you could simply choose to have the most relaxing holiday without the need of even leaving the property. They have two incredible restaurants and you can choose where to sit and enjoy your breakfast and dinner - we always went to the beach where we sat with our feet in the sand under fairy lights with the calming sound of waves right by the ocean. During daytime, you can enjoy amazing canopies or hammocks right by the crystal clear water. Every few hours we went snorkeling to see the most beautiful turtles just metres away. Without a doubt you should choose this accommodation for your stay on Gili T and you will leave being sad that your time there is over.

    Stayed in November 2024

  • Reviewed: November 4, 2024

    9.0
    Warm, welcoming and worth staying more than 2 days!
    • Leisure trip
    • Couple
    • Deluxe Private Pool villa
    • Stayed 2 nights
    • Submitted from a mobile device

    My only issues were having to go outside at night to access the toilet, but this is just part of outdoor bathrooms in general. I felt quite safe in doing so. I also didn’t like that we only had 2 nights there.

    A beautiful property with great features like the beach breakfast/dining setting, the lovely pool, the well kept grounds. We stayed in a villa with a full pool and it was heavenly. The staff were all super helpful and attentive and really made our stay better than the facilities would have done all on their own. The food was also excellent. Don’t miss the entree salads - so good!

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Best accommodation in Gili T
    • Leisure trip
    • Couple
    • Ocean Private Pool Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    More an individual preference, but we would have preferred the toilet/bathroom indoors. But it's an adventure somehow.

    Everything. Perfect location just a bit outside of the main strip, so peaceful and quiet. Staff is super friendly and helped book all the transport to/from the hotel. Would say it's (probably) the best upscale accommodation you can get on the island.

    Stayed in November 2024

  • Reviewed: October 12, 2024

    10
    A peaceful oasis on a fun island with wonderful staff and the most amazing snorkelling!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Ocean View Family Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is a haven of peace on the island! All the staff and particularly the manager go out of their way to give you a lovely holiday. The kids loved it and so did we.

    Stayed in October 2024

  • Reviewed: September 11, 2024

    9.0
    Amazing staff, fantastic food at the coconut grill, good pool and spotlessly clean.
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing it was perfect.

    Clean modern bungalow, outdoor showers and toilet, lovely private garden.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    10
    Perfect location , perfect breakfast with the legs in the sand .
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was nothing to dislike

    Everything ! Location, people, restaurant !

    Stayed in September 2024

  • Reviewed: September 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Palm View Bungalow Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolute heaven on that island. A paradise away from the chaos, we loved going back to the hotel grounds to relax. Hafez especially gave us the most amazing welcome and made our entire stay incredible! Thank you to him for being so lovely and accommodating. The food was the best on the island, hands down.

    Stayed in September 2024

  • Reviewed: August 31, 2024

    9.0
    The best way to visit Gili Islands
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Massage to be improved

    Spacious and beautiful room, superb restaurant, top staff

    Stayed in August 2024

  • Reviewed: August 24, 2024

    10
    Excellent better than some 5 stars I’ve stayed in
    • Leisure trip
    • Family with young children
    • Garden View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    The hairdryer - bring one if you need a bit of power

    Stunning grounds, lots of space, which is nice when the island gets busy. Most magical breakfast setting in the beach spotting turtles - outdoor bathroom was cool

    Stayed in July 2024

  • Reviewed: July 27, 2024

    10
    Relaxing and calm stay with sense of privacy and high service
    • Leisure trip
    • Solo traveler
    • Palm View Bungalow Standard
    • Stayed 4 nights
    • Submitted from a mobile device

    All really great!

    The hotel is located at a bit quieter side of the island so you are not disturbed with the noise from “center” area. Nice specious territory. Lovely private entrance to the beach line. Small villas are very atmospheric and give full sense of privacy. The staff is very attentive and service minded. The breakfast menu is absolutely fabulous - you mix and match what you want to get for each breakfast and everything is very very delicious. Great combo of local food and European food.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    10
    Relaxing, a touch of luxury in a beautiful spot
    • Leisure trip
    • Couple
    • Ocean Private Pool Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed in a oceanfront private pool villa. It was beautiful and spacious and situated with a large landscaped open area in front . We loved sitting on the deck for breakfast (a very substantial included breakfast and you could eat it wherever you liked) or an evening wine. The beach restaurant was stunning on white white sand. The staff were fabulous and very friendly and welcoming. Such an awesome stay - we will definitely come back.

    Stayed in July 2024

Showing 1 - 25

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